Customer Ratings & Reviews

quick easy to place and pick up online order plus the actual vacuum is amazing.

The one of the best purchase i've ever made in my lifetime ,suction is so strong and i can use in multiple places ,like my car,home use and my cat room.

It does not replace the corded vaccum. it is ok for quick pickups but does not stay charged to vaccum the whole house and does not pick up as much

Waste of money. Works great for about a year. Then the battery charge lasts for about 45 seconds. This happened to us for three models. Highly recommend not buying.

It’s lightweight. It’s easy and convenient to use. It suits are purposes very well

It’s powerful and cleans good but the battery runs off too fast!! Ugh

Amazing vacuum!! Got this as a Xmas gift for my dad who is a clean freak. He uses this vacuum everyday on his vinyl laminate flooring and rugs. He has a long haired German Shepard that constantly sheds. This vacuum would make you think he didn’t even have a dog. If you are considering this vacuum, just buy it you won’t regret it.

Did a great job and like how portable the vacuum is to move around.

Not impressed, clogs easily with pet hair etc. Battery life not good either.

It's a good product. Wish the battery lasted longer though. Cleaning the vacuum head can be a bit cumbersome.

Best purchase I’ve ever made. I depend on my dyson everyday.

I love this vac and find it very handy for all my vacuuming needs. It’s a very compact installation, perfect for my apartment. It does a great job and so far has met or exceeded all my expectations. It is heavier than I expected and holding the trigger the whole time while using is somewhat uncomfortable.

This is an amazing product! Would recommend for sure

I’ve always been a Dyson fan but this is THE WORST!! If you’re buying it for hardwood floors then you’ll love it but if you want to use it on carpet - it SUCKS!!!! I wish I never would have bought it! It says it’s clogged or the air filter needs cleaned and you do all the things and it still doesn’t work. I’ve taken this thing apart and cleaned it more times than I’ve used it!! The worst! Save your money!! I’m going to have to go and buy another vacuum cleaner just for bedroom carpets and you better believe it’s not going to be a Dyson!!

Great purchase. Great for quick clean up! Easy to use!

So I purchased both an upright and the wand vacuum. The upright hose blew a hole in the first year, could not get anyone from Dyson to return a call, so it sat there. The wand stopped working and again good luck getting much help. Now a few years has gone by, forgot they were still there and I go to a best buy which had a Dyson rep who asked me if I had tried one. Well she got more than she bargained for but she gave me a card and told me there was a service center and they would take care of me. I go there, they charge me $32.00 for a new hose, OK I will let that go but then they say the main body of the wand is shot and needs to be replaced for $134.00, half the price of a new one. When I stated What happened and how can they charge for a part that was obviously defective, they stated I can pay it or call Dyson, who also said I can pay it. DONT BUY DYSON, they break down and they will charge almost the same amount as a new one to fix. I would rather buy a $100 vacuum every year for the next 8 years than go through this again!!

I am a shark lover, but i decided to try a Dyson. We have hardwood floors with a washable area rug in our living room. This vacuum works great on hardwood, but the moment i tried to vacuum the area rug, the vacuum stopped every time. Also the vacuum head doesn't always stay flat on the ground. Will be returning this one less than 24 hr after buying.

I have owned this vacuum for two weeks and regret my purchase for the following reasons: (1) Charge Time: It takes 5 hrs to fully charge the battery (2) Run Time: On a full charge I am unable to complete vacuuming my hardwood floors in 3 full rooms. I can only get my living room, dining room, and 1/2 my kitchen done, (1200 square feet) (3) Convenience: Not convenient to then wait 5 more hours to charge to finish 3 more rooms. (4) Blowback: The design means while you are vacuuming the air exhaust gets blown on your arm (there is no escaping and I have no idea how clean this air exhaust is) (5) The dirt release is a little tricky. On the pro side, I am happy it has a hepa filter and a washable filter. But for over $300 this is ridiculous. And we do like our Dyson upright. So really surprised by this experience.

***Dyson keeps deleting my post from their main website as they filter out negative posts.*** I used to say this vacuum was one of my top 5 favorite things ever. Within a year, the battery was seriously suffering. After 2 years, I could only get about 10 minutes of straight vacuuming before it would die. I dealt with it because I loved the vacuum so much and would keep the house clean just to tidy with the V8 - but it would sometimes take me an entire day to vacuum the house because I had to keep charging. Jump ahead to this past year, I finally reached out to Dyson as my vacuum can't hold a charge for longer than 30 seconds to 1 minute straight whereas it takes 5+ hours to charge it back up. I literally can't vacuum anything now before it dies as there are no corded options. THIS VACUUM DOES NOT WORK WHILE CHARGING OR PLUGGED IN. I finally reached out to customer service who told me I was a few months passed the warranty (I seriously thought Dyson was a company who's caliber would back up lifetime warranties so I had no idea there was a 2 year expiration date on that). They redirected me to purchasing a battery which is not cheap by any means (I could literally buy a whole new off brand vacuum that point). To make matters worse, the item has been out of stock for MONTHS! So, here I am without a vacuum at all and even if I was desperate enough to purchase the battery. I'm beginning to wonder if this problem is so prevalent that Dyson can't keep up with battery replacements for this machine. Or if Dyson keeps the battery out of stock on purpose to force consumers to buy NEW machines.

LEss than 3 years after buying a dyson, battery is "dead". Throughout life never delivered "promised" runtimes. With this short a battery life, it has been almost useless. Kept my corded Vaccuum as pack up and use it more often!!