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Customer reviews

Rating 4.6 out of 5 stars with 7064 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,064 of 7,064 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Toys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are expensive toys that fall apart when warranty expires. I’ve owned 2 Dyson vacuums. The V8 was great for 13 months and its out of warranty so time to throw away! I’ve had vacuums last 20 years but these are cheap plastic with a lot of advertising BS. I learned my lesson.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Gary, this is Kelly with Dyson. We're sorry to hear that you've had such a disappointing experience with your V8 Animal cord-free. I’m happy to inform you that Dyson cord-free machines are made from polycarbonate ABS - the same material used in riot shields and crash helmets. They are tough, so we subject them to hours of testing, including drop and impact tests. Dyson machines are built to withstand years of residential household use: https://www.youtube.com/watch?v=f3iXRFizaz8

      As a reminder, while we don't ever expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Even when the warranty has matured, we are on hand to provide support, 24/7. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so hopeful this would help me with quick cleaning while struggling with back issues. This machine while light would never hold a charge. Did not get to use is more than a couple of times. Sadly a waste of money!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're glad to hear that in your use, you have found the Dyson V8 to be so light in your use. Our cord-free models are designed with versatility in mind. It's unfortunate to hear that you experienced battery issues so early on. Rest assured, we're definitely keen to provide you with support to assist with the problem. Also, while we don't expect problems to occur, Dyson does back your new cordless purchase from an authorized retailer with a free two year guarantee. To ensure we're available to assist our valued owners, we include our helpline number directly on all of our units, make ourselves available to assist via live chat directly on our site, as well as 24 hours a day via email. Please feel free to contact us directly at askdysonUS@dyson.com to reach our review care team. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 2 out of 5 stars

    bad delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    package arrived with a hole on the side of the box

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last. Problems all the time with it sucking. Design is good but all the issues not worth it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there Zappa, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine and assure you our support team is always at the ready, should you need us.

      If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!

      Best wishes,
      Tia
      Dyson Customer Support Dyson-EN_US