Customer Ratings & Reviews
- Model:
- 400473-01
- SKU:
- 12680829
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the product's powerful suction, ease of use, and lightweight, cordless design, which contribute to its excellent overall performance. They also appreciate the various attachments. However, a common concern is the battery life, and some customers also mention the high price, noise level, small dustbin, and less-than-ideal performance on carpets.
This summary was generated by AI based on customer reviews.
Great power
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing that is a downfall is you have to hold down the trigger the entire time
I would recommend this to a friend- Pros mentioned:Cordless
Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older Dyson stick vacuum for years & it finally wore out. I couldn’t live without 1 & I love this upgrade!!:))
I would recommend this to a friend - Pros mentioned:Suction powerCons mentioned:Battery life
Battery is horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction, battery life was horrible. Not worth the money
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very good we use it for animal hair dust it’s work very good
I would recommend this to a friend- Pros mentioned:Suction power, Weight
Excellent portable vacuum cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very light and easy to handle but still strong, we use it to clean the stairs and floors that we don’t have a robot. We are very happy with the purchase
I would recommend this to a friend - Pros mentioned:Ease of use
Dyson does it again
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Easy to use cleans really well. Easy to empty. Highly recommend. Many different attachments makes it very versatile.
I would recommend this to a friend - Cons mentioned:Battery life
Doesn’t stay charge long enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum cleans well but doesn’t stay charged too long, not even 15mins if you use it on the high mode.
No, I would not recommend this to a friend - Pros mentioned:Suction power, Weight
Awesome vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great light weight handheld vacuum. It has plenty power it’s cordless and has a 40 minute run time. We bought it for our RV so the compact size is great.
I would recommend this to a friend - Pros mentioned:Cordless, Ease of use
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect love the cordless feature. Lightweight is perfect for my wife! Sweeps hard floor and carpet with ease. I love using this.
I would recommend this to a friend - Pros mentioned:Suction power, Weight
Great light vaccum for my space!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vaccum! It’s so light and I clean my house more often now because it’s so powerful and portable! My space is small, so it’s perfect for me!
I would recommend this to a friend Yay Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is the best vacuum EVER picks up the finest dog hair . The best
I would recommend this to a friendLow battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good vacuum if you don’t plan on doing large areas
I would recommend this to a friend- Pros mentioned:Ease of use, Weight
Dyson straight up vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Dyson products! Love that it’s light weight & easy to vacuum stairs!
I would recommend this to a friend - Pros mentioned:Suction power
Amazing Vacuum for Everyday use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We originally got this vacuum because I had a gift card and we needed a new handheld for the couch. We have a cat and a dog that shed pretty bad so vacuuming every day is a must. Before this we had a Shark handheld that honestly worked well, but we always heard Dyson was a little better. I could not agree more. This thing is a beast! It will suck up everything it touches with one go through and if it doesn't just turn on the "Max Suction" and its a guarantee. It detaches in 1 second to go from floor to couch. Love it!
I would recommend this to a friend - Cons mentioned:Battery life
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this vacuum since February 2024, I wish I would have returned it right away. Have had nothing but problems with this vacuum, from not picking up to battery going out. I only use this on our tile floors downstairs so not alot. This would have to be my biggest purchase regret I have ever made. I have a cheap $85 Amazon vacuum that I use that works better.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with us. We’re truly sorry to hear that your vacuum has not met your expectations. We understand how frustrating it must be to deal with ongoing issues, especially when you expected reliable performance
Your satisfaction is very important to us, and we want to help resolve this concern. We would love the opportunity to troubleshoot the problems and determine the root cause. Please feel free to reach out to us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention to this matter.
We appreciate your time and feedback, and we hope to assist you in improving your experience with our product.
- Pros mentioned:Weight
Pretty much love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love almost everything about this vacuum!! It’s lightweight, handles well, came with a lot of attachments. My only complaint is that you have to hold the power trigger down with your finger while using.
I would recommend this to a friend - Pros mentioned:WeightCons mentioned:Battery life
Very nice cordless vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very maneuverable and light weight and good quality, The charge doesn't really last that long and high performance.
I would recommend this to a friend - Pros mentioned:WeightCons mentioned:Battery life
Great Cordless Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it ; it is light and can reach under most furniture very well. FYI. battery life is short ; That does not bother use.
I would recommend this to a friend Great for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this at the recommendation of a friend...
I would recommend this to a friend- Pros mentioned:Ease of use, Suction power
Great vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it's smaller, portable (I can use it in my car!). I can do my carpeted stairs leading to the basement and on different types of flooring.
I would recommend this to a friend