Customer Ratings & Reviews
- Model:
- 400473-01
- SKU:
- 12693353
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the product's powerful suction, ease of use, and lightweight, cordless design, which contribute to its excellent overall performance. They also appreciate the various attachments. However, a common concern is the battery life, and some customers also mention the high price, noise level, small dustbin, and less-than-ideal performance on carpets.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the vacuum for a little over a year. Has only been used on hardwood floors, and one small rug. Battery barely lasts 10 mins now on a full charge, not to mention takes a solid 4-5 hours to fully charge itself. I'd save your money, research a different brand, and stay away from dyson.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Dear Valued Customer, thank you for taking the time to share your feedback on your experience with your Dyson V8 vacuum. We truly appreciate your input and are genuinely concerned to hear about the issues you've encountered. Please accept our sincere apologies for any inconvenience this may have caused, as we always strive to provide our customers with top-notch service. We'd like to emphasize our commitment to delivering the best possible experience for Dyson owners. Your satisfaction is our utmost priority, and we're dedicated to resolving any concerns promptly and efficiently. To help us address your specific issue and identify ways to improve our services in the future, we kindly request that you reach out to us via email at askdysonUS@dyson.com. Please include "Dyson Review" in the subject line to ensure prompt attention to your concern. Sincerely, Dyson Support Team
- Pros mentioned:Ease of use
BEST ANIMAL I OWN
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ANIMAL. Use it every day. Busy household with 3 dogs, 2 cats, 1 guienna pig. 2 kids and 5 adults. So thankful for this vacuum.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Dyson Cordless Stick Vacuum. It is so easy to use and very reliable. I recommend this to everyone.
I would recommend this to a friend - Pros mentioned:Weight
Dyson V8 a great vacuum cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Dyson V6 and the V8 is much better and not that much heavier. I recommend it for a medium house hold.
I would recommend this to a friend - Pros mentioned:Overall performance
Quick Silver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quick easy to place and pick up online order plus the actual vacuum is amazing.
I would recommend this to a friend let down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got suckered in by the hype of Dyson...I personally wasn't blown away by my purchase and wouldn't buy again.
No, I would not recommend this to a friend- Pros mentioned:Suction power
Superb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one of the best purchase i've ever made in my lifetime ,suction is so strong and i can use in multiple places ,like my car,home use and my cat room.
I would recommend this to a friend not a replacement for corded
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not replace the corded vaccum. it is ok for quick pickups but does not stay charged to vaccum the whole house and does not pick up as much
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Patsy, this is Kelly with Dyson. Your Dyson V8™ cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Weight
The right tool for the job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s lightweight. It’s easy and convenient to use. It suits are purposes very well
I would recommend this to a friend - Pros mentioned:Suction powerCons mentioned:Battery life
Dyson V8
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s powerful and cleans good but the battery runs off too fast!! Ugh
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Summer with Dyson. We're so sorry to hear that you are experiencing low run times with your V8. Your Dyson V8 cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Summer
Dyson Customer Support
BEST SUCTION
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum!! Got this as a Xmas gift for my dad who is a clean freak. He uses this vacuum everyday on his vinyl laminate flooring and rugs. He has a long haired German Shepard that constantly sheds. This vacuum would make you think he didn’t even have a dog. If you are considering this vacuum, just buy it you won’t regret it.
I would recommend this to a friend- Cons mentioned:Battery life
Not Worth the Money, Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Works great for about a year. Then the battery charge lasts for about 45 seconds. This happened to us for three models. Highly recommend not buying.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello AdrianD,
Thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Upright Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
- Pros mentioned:Ease of use
V8 Dyson Vacuum Stick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job and like how portable the vacuum is to move around.
I would recommend this to a friend - Cons mentioned:Battery life
Reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product. Wish the battery lasted longer though. Cleaning the vacuum head can be a bit cumbersome.
I would recommend this to a friend - Cons mentioned:Battery life
Clogs and battery life poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, clogs easily with pet hair etc. Battery life not good either.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Thank you for your feedback on the Dyson V8. We appreciate you taking the time to share with us.
We always try to provide a prompt resolution to your needs. It seems like your product should still be under warranty so please reach out to our warranty department at askdysonUS@dyson.com. We look forward to helping you resolve this issue as quickly as possible.
- Pros mentioned:Overall performance
Dyson v8 animal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve ever made. I depend on my dyson everyday.
I would recommend this to a friend Does a great job!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vac and find it very handy for all my vacuuming needs. It’s a very compact installation, perfect for my apartment. It does a great job and so far has met or exceeded all my expectations. It is heavier than I expected and holding the trigger the whole time while using is somewhat uncomfortable.
I would recommend this to a friend- Pros mentioned:Suction power
Awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product! Would recommend for sure
I would recommend this to a friend - Pros mentioned:Ease of use
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Great for quick clean up! Easy to use!
I would recommend this to a friend - Cons mentioned:Battery life
Breaks down and Worst Service Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I purchased both an upright and the wand vacuum. The upright hose blew a hole in the first year, could not get anyone from Dyson to return a call, so it sat there. The wand stopped working and again good luck getting much help. Now a few years has gone by, forgot they were still there and I go to a best buy which had a Dyson rep who asked me if I had tried one. Well she got more than she bargained for but she gave me a card and told me there was a service center and they would take care of me. I go there, they charge me $32.00 for a new hose, OK I will let that go but then they say the main body of the wand is shot and needs to be replaced for $134.00, half the price of a new one. When I stated What happened and how can they charge for a part that was obviously defective, they stated I can pay it or call Dyson, who also said I can pay it. DONT BUY DYSON, they break down and they will charge almost the same amount as a new one to fix. I would rather buy a $100 vacuum every year for the next 8 years than go through this again!!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. I am sorry to hear about your experience. Based on the description, it sounds as if this review is regarding an upright and not the Dyson V8 Animal.
We would value the opportunity to address your concerns regarding your upright in more detail. Feel free to contact us at askdysonUS@dyson.com and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support