Customer Ratings & Reviews
- Model:
- 400473-01
- SKU:
- 6500879
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the V8 Cordless Vacuum, highlighting its strong suction power, overall performance, and ease of use. Many appreciate its lightweight design and cordless feature. However, some customers have expressed concerns about the battery life and its performance on carpets.
This summary was generated by AI based on customer reviews.
DON’T WAIST YOUR MONEY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DON’T BUY .....Worked for a year then all of a sudden I might get 1 minute of vacuum time it’s been a frustrating buy for me ..... I’m going to purchase something else soon . It’s to expensive of a product to only get 1 minute of use .
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello JJ, this is Kelly with Dyson. We're sorry to hear that after just one year of use, you're experiencing problems with your Dyson V8 Animal. We would definitely expect there to be more than 1 minute of run time. We'd value the opportunity to learn more about your experience, as we're dedicated to customer satisfaction. Also, as a reminder, we're always keen to assist if ever needed and do include our helpline details directly on all of our machines to ensure a Dyson expert is never far and can be easily reached if you ever need help. Along with phone support, we also offer via live chat directly on our website as well as 24-hour email assistance. Please consider emailing us directly at askdysonUS@dyson.com. We are always very happy to help and look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Nice and light weight
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good, only issue is when we keep max suction it overheats
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear that you've had issues while using your Dyson V8 Animal in MAX suction mode. Like all modern electrical machines, Dyson products generate heat during use and when working harder, the amount of heat will increase. However, Dyson products are designed and tested to ensure that they never reach temperatures sufficient to cause an injury and this safe operation is confirmed by the products being approved to international safety standards.
If you do feel concerned about the temperature of your product rest assured that it is safe, but temperatures can probably be reduced by cleaning the filters or removing any blockages. We can also confirm that when using MAX mode, which is better suited for larger debris or more stubborn messes, you will find the machine does run warmer, due to the boost of suction the battery and motor both work to provide. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Box arrived opened and looked refurbished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok, box was already opened, good for daily use
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Guerrero, this is Kelly with Dyson. While we're glad to hear that your V8 Animal appears to be working as intended, we wouldn't expect for your box to arrive open. I can confirm that our cord-free machines are great for everyday use, for quick pick-ups, or even whole home vacuuming. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Overall performance
After two weeks of usage, it stopped working.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was quite happy with the performance of the item but it stopped working after 2 weeks. I would be returning it tomorrow
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I am sorry to read your review, and hear that after just two weeks of use, your Dyson V8 Animal stopped working. This is unexpected to hear, and certainly not the experience we would expect you to have with any Dyson product. Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. While I understand you've decided to return your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, will keep you posted in a few weeks
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're thrilled to hear that thus far, you've been pleased with the Dyson V8 Animal cord-free vacuum. The Dyson V8 Animal features a direct-drive cleanerhead, with gentle carbon fiber bristles safe for any flooring type, but powerful enough to pick up debris from both bare floors and carpets. While the machine will offer less run time in MAX power mode, most households find standard power sufficient for everyday messes. When using your machine in MAX with the direct-drive Motorhead, run time will be approximately 7 minutes. Dyson Animal variants come equipped with a mini motorized head which is designed to pick up pet hair from furniture and stairs. You can also use this tool with the machine in MAX power for optimum pick-up, if you find that standard power is leaving pet hair behind.
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Do Not Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. Battery life is maybe 30 minutes then you have to wait an hour or so for it to charge up again. Very disappointed especially for the amount of money we paid.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We are sorry to hear that you were so disappointed with the run time/battery life from the Dyson V8 Animal. Your vacuum will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using. Having a shorter run time does sound unusual, and we'd value the opportunity to go over your machine with you. Please feel free to reach out to us directly at [email protected]. We are keen on providing support.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Worked Great for exactly 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 1 year, and then stopped. Won't charge, the battery is dead, and the warranty is up. Very expensive paperweight now. Going to look for a replacement, but it definitely will not be Dyson.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Vic, this is Carissa with Dyson. We are sincerely sorry to hear of your experience with our V8 Animal, but we are eager to provide support. Furthermore, the V8 Animal is equipped 2 year Dyson warranty, when purchased new and from an authorized Dyson retailer. In addition to a team of experts to ensure it performs as designed. We would like to learn more of your experience, please feel free to contact us at [email protected]. We look forward to assisting you further. Best wishes, Carissa Dyson Customer Support
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it because theirs no on and off button. Also the ran time is short . The box said 40mins. It only last 5 minutes.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello SKeith,
Thank you for your review. This is Miella from Dyson. We're sorry for your frustration with your Dyson V8 Animal cordless machine. Dyson cordless vacuums will feature a runtime enhancing light touch trigger, which requires little pressure to run the unit as well. It may also prove helpful to ensure the unit is held with a firm, but not a very tight grasp, given that the light touch trigger does not require a very hard press or grasp to operate.
The V8 machine does provide up to 40 minutes of run time, depending on the power mode and tools used. The V8 has two power modes: extended run suction mode (also called standard mode) and max mode. Out-the-box, the machine is commonly set to max mode. Max mode is designed to be a temporary boost of power for particularly stubborn messes, and lasts up to 7 minutes total. The standard mode is the main mode to be used as it is designed for the majority of cleaning tasks. We recommend checking if your machine is on max mode.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
- Pros mentioned:Cordless
No power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have much power I like the fact that it’s not connected to the cord but there just no power when using it feels like toy vacuum
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson V8 Animal. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
- Pros mentioned:Suction powerCons mentioned:Battery life
My first Dyson experience is pretty good
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aesthetically, this thing is pretty nice! Though I must say the shaft of the vacuum has a strange texture/feel to me. For me, it's like dragging nails down a chalkboard; yes, I did get goosebumps when I picked it up to attach it to the motor. I let it charge about 24 hours, as that's when I got to interact with it after unboxing. It's not too loud on High suck and on Max suck it gets louder and breezier and grabs the rug more. I vacuum 'my rooms' -- and know what it took with my Kenmore canister & takes with my Shark upright. It seemed like I had to keep going over the same spot to get the cat litter that gets tracked out onto the carpet, then I'd go back & get some more, which made me less than thrilled. Like I mentioned, kicking it to Max suck made it grab the carpet even more - seemingly getting more out and I wasn't sure how it was doing until I lifted the latch, dropped the bucket and saw the disaster that went into the trash! Jeeeze, how I was living in this filth?! I found that my trigger finger was getting a bit tired and found myself looking for a lock for the trigger - which isn't there. After roughly 10 minutes of use (and feeling somewhat accomplished for 2300 on a Tuesday night) and plopping it into the charger, showed it was down to 1 blue light. I guess 15-minute stretches is all both your finger & the vac can handle. Now, I went to see where I could mount the dock - and before I did, I noticed that the stairs attachment & the Mini Soft Dusting Brush (with the bristles) are not able to be cleanly hooked onto the dock as they protrude backward towards the wall too much - FYI. The crevice tool & combination tool are what you'd hook in. The dock is slick don't get me wrong, and the that you hook the existing adapter into the dock to charge the vac (and there is no give), is slick. All that being said, the price tag is likely too high for my personal consideration; I was given this to review. $150-200 less and I'd consider pitching it to friends and family, otherwise, if they're asking and willing to fork over the green, I'll recommend it -- given my personal caveats, of course.
I would recommend this to a friend Not worth the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really not worth the money.. for that much I was expecting much better
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Dyson V8 Animal Cord-Free vacuum. While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Not as great as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still within the return window for this vacuum. I don’t think it is worth $400.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson V8 Animal. I am sorry to hear you are less than satisfied with the vacuum and would value the opportunity to learn more. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
- Pros mentioned:Ease of use, Suction power
The ideal vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it is small and light, this vacuum is really powerful and versatile enough to take the place of a full-sized upright, if you don't mind dumping it often. And you will dump it often. It pulls up more dirt than you'd expect, and it has a pretty small capacity. This thing really picks up pet hair. I'm surprised by how much it can pull out of a rug, and the upholstery attachment actually pulls dog hair from my microfiber couch. There's two settings, normal and MAX. The normal setting works great in general. When you switch it to MAX, it can pick up big messes, like a pile of sawdust. It felt pretty foreign when I was first putting it together, but with patience and following the illustrations in the instructions, I was able to assemble it and use it right away. Well, they do recommend charging it before the first use, and it needs it. It took a little practice to get used to the amount of force needed to eject the dust collector, but now it's really simple. Like I said, it doesn't have much capacity, and since it's so effective, you'll be dumping it very often. One weird thing. The connector for the charging cable is on the back surface of the handle. The air in my house is really dry this time of year, so I get minor shocks when my skin contacts the charging port on the vacuum. Otherwise, it's a great vacuum. It can replace my other upright, since I think its convenience is worth having to dump it often.
I would recommend this to a friend Defective
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this vacuum for a Christmas present from Santa. Dyson’s products usually works well but this one stopped working right away. I was told that the battery was defective. I am considering trying another one but I may stick to my older models.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is David with Dyson. I'm sorry to hear of the trouble you've experienced with your Dyson V8™ cordless vacuum. Please rest assured, while we don't expect problems to occur, Dyson does back your new purchase with a free two year guarantee. This definitely would not be the experience we expect you to have with your machine. Please consider contacting us directly at askdysonus@dyson.com. We're keen to go over your machine with you and provide you with support, to assist with resolving the issue.
Best wishes,
David
Dyson Customer Support
- Pros mentioned:Suction power, Weight
Pays for Itself!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson V8 Animal Cordless Stick Vacuum is our second Dyson stick vacuum purchase and we can't say enough positive things about it. It is lightweight, easy to maneuver, has very strong suction, power, and is easy to take directly to the trash and empty the debris bin. Here is when you can easily see the smallest of particles removed from carpet and floors. I can't imagine maintaining our home in pristine condition. We use a cleaning service now only every 3 weeks versus every 2 weeks as in the past, and so it pays for itself.
I would recommend this to a friend Worked great for 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really loved this vacuum. For $500+ it should work for more than 1 year. I can’t figure out what is wrong with it or how to repair it and I should not have to already…
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear that you're having trouble with your V8 Animal. While we never expect any issues to occur with your vacuum, we do make ourselves available via live chat, phone, and email, should help ever be needed. Regardless of warranty status, we are always on call to provide troubleshooting assistance, and would value the opportunity to ensure that your Dyson is performing as intended. Please feel free to contact us directly at askdysonus@dyson.com. We will look forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support
Not impressed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as an upgrade to the more basic dyson cordless I had for a few years. It is heavier and difficult to empty. I am surprised by the performance of this vacuum as I have always had great products from this company!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson V8 Animal. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
- Cons mentioned:Battery life
Don’t buy this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Didn’t do anything good for pets. Battery lasted 10 minutes after a full days charge. Hard to empty canister.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst vacuum ever. You have to press the button for the vacuum the whole time. So no I’m off just a trigger that makes your hand hurt. Very poor battery life
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Natasha, this is Kelly with Dyson. We're sorry that you've found the V8 Animal to be so disappointing, in your use. We know that battery run time is a very important aspect of performance for our owners, so we developed a trigger that helps maximize the amount of time you can clean on one charge. We chose a light-touch trigger over an on/off switch to ensure that battery life is never wasted by letting the machine run when it's not in active use.
Your vacuum will come with standard and Max power modes. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using. Having a shorter run time does sound unusual, and we'd value the opportunity to go over your machine with you.
Please feel free to reach out to us directly at askdysonus@dyson.com. We are keen on providing support.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Dyson cordless vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regret buying this item. We were told running time is 40 minutes but it doesn’t even last for 15 minutes after full charge ! Waste of money .
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I'm sorry to hear that you've encountered a short run time with your Dyson V8 Absolute. Your vacuum will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. The total run time will be up to 40 minutes. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using. Having a shorter run time does sound unusual, and we'd value the opportunity to go over your machine with you.
Please feel free to reach out to us directly at [email protected]. We are keen on providing support.
Best wishes,
Kelly
Dyson Customer Support