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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 198 reviews

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96%
would recommend
to a friend

Customers are saying

Customers love the ecobee3's remote sensors, citing that they make the temperature more even throughout the house and are a key feature that sets this thermostat apart. They also praise the thermostat's ease of use and intuitive mobile application, which is easy to install and use on multiple devices. The installation process itself is also highlighted as quick and straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 198 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy Once Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed, took a bit for that with an older home and wiring system, it was good to go. The machine quickly took over and is now working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation. Easy setup. Extra room sensor a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eco bee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fairly easy to install. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked great easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has been flawless and has performed Superbly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took some effort to install but great otherwise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Heating/Air Conditioning system that was more than 40 year was a known issue and took a little extra effort, but got everything working on two systems Upstair/Downstairs in about 2 hours. Once setup it has worked like a charm offering a host of services and functions that I did not know I could use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat, Android app could use some work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really liking the Ecobee thermostat. Having the extra sensor upstairs allows us to keep the whole house comfortable. The Android app isn't the best, though. On my tablet, the UI doesn't fit on the screen, so you have to scroll around to get to what you want. Hopefully they'll spend some more time on the Android app soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my nest with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a nest but would always act up. Final straw was when hvac tech came out and replaced it with an old fashion thermometer . Did some research and found this product easier to install and use and hvac techs understand it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up, awesome performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this unit 5 stars if it wasn't for the fact that it depends on ecobees network. This means that if ecobees network is down the app cannot control your air via WiFi. You can still control your air though the unit itself though. Other than that this unit is great. With the included mobile sensor the unit can detect temperature in a second room and maintain an average temperature between the 2 rooms. The app is very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cut down quite a bit on how often my system is running and is great for averaging the temp in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great - better than Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Nest with the Ecobee3. Wanted the remote sensors since the upstairs was always too hot or cold compared to the main level where the thermostat was. Now the upstairs is much better. Love that they are always trying to improve as well. Nest seems to have stalled out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Nest and i replaced it with the Ecobee3 and right away I noticed a difference in confort through out the house. I have now bought another one for my upstairs unit and the interface with 2 thermostats is AWESOME. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good easy to install and set up. I was looking for something like this as my bedroom always gets warm but we're the thermostat is located stays cool. This fixed that I just need to buy a couple more receivers. Thanks Ecobee and Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat has been good. There are some changes that I would like to see but over all it is good. I like that it has the satellite sensor that can be used to feed data to the thermostat. It can even be used as the main temperature that the thermostat uses to regulate the house. The company is constantly updating the product so they seem to be making improvements all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent thermostat but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am a NEST fan.. this one is simply better for me. The remote sensors make the thermostat more effective in maintaining temperature in the individual bedrooms. HOWEVER, The Apple HomeKit version was released just as I bought this original version...since I utilize iOS devices I returned for the new HomeKit enabled version. I bought 3! I am now an Ecobee3 fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase 2, as I have a thermostat upstairs and downstairs. I chose this over the Nest due to the extra sensors. So far so good, even if it is a little rough around the edges, there are quality updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to work just as advertised. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ecobee 3 wifi easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install no "c" wire required and easy to run from a phone, tablet or computer. wifi thermostat is ifeal for a second home so that i can heatvit or cool it way before you arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart capabilities of this thermostat. With controls from my smartphone, I have been able to reduce my power bill with substantial savings. And, it was easy to self-install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a lot on my electric bill and easy to use. I love the fact that everything is right at ur fingure tips right on ur smart phone adjust temp while home or away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecobee is awesome!!! Installing it is a breeze and enjoying it is the best thing ever. You only need to tell it your comfort setting and that's it! Enjoy it!!!

    I would recommend this to a friend
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