Customer Ratings & Reviews

Overall, the EcoBee4 has a lot of "power" with the ability toset schedules, but they really need to work on the software to make the geofencing and schedules work better. Also, the Smart Home away feature needs some work because mine keeps activating when only a cat is home. The cosmetics are fantastic, but the software needs a little work.

Love the Ecobee thermostat! Had a Nest before and much prefer the functionality of the Ecobee, especially the multi-room sensor as our room temperatures vary widely on the same zone. Very easy to set up, just make sure you have a third wire on your HVAC system

Very good device to use, replacing my old thermostat system with this one and it’s worth it.

EASY to install and set up. PLUS it's connected to my Ohm account so I actually EARN extra $$$ when I'm saving energy (hundreds of $ this year). The commands to trigger it with Alexa are annoying but I'm more of an iPhone user anyways so this doesn't bother me.

Installation can be non-trivial but the App guides you through it fairly well in my opinion. For the Alexa functionality to be truly useful one needs the Alexa App or so I understand as I have not downloaded it. Without it you cant control the thermostat itself. To me that's silly as it should be part of the Ecobee App. But the system works quite well.

when away the sensor turns the temp down or up according to heating or cooling the home. temperature couldn't be any easier to control. with the lillibee sensor that's movable to any room that senses when your in the room keeps you comfortable in that room .

Love this thermostat! Don’t worry about complicated programs - just go on my phone and set it when I want to! Love the room sensor at night...no longer is my hallway 65 and the bedroom warmer...with this sensor in the bedroom, the bedroom is 65!! Simple and easy!!

Hardware came with good instructions. App was easy to configure and schedule to my liking.

Got this as a gift for myself for getting my new home. I live the built in Alexa feature.

This thermostat replaced my Nest thermostat and I could not be happier. The installation was easy and the functionality that it brings is great. The always on screen is very welcome, as is the weather forecast and Alexa capabilities. The thermostat and accompanying app have worked flawlessly, therefore this thermostat is a keeper.

This thing works great got it because my thermostat is not in best place in main floor. The sensors are the biggest plus for our needs. Being able to set schedules and operate via away from home is great. We purchased a second one for upper floor

So far this has worked as expected. Install was more confusing than I expected, had to have buddy put it in, but so far so good.

I am now able to easily control how warm or cool my house is. Setup was quick and easy!

Wanted to upgrade to a smart thermostat as we are slowing adding smart home features. The Ecobee4 had Alexa built in which was perfect as we use Alexa throughout the house. Nice being able to set and change a schedule easily and adjust the temp by voice or with my phone.

The app allows you to have extremely easy setup and most energy company's give rebates.

Let me just start out saying. I returned this item 3 weeks after I purchased it. Only because the new model was released.. this model is very nice and functionally sound. The new one is just a lot better for only the $50.00 price difference

Bought this because of Alexa and because it works with a lot more third party devices.

My fav smart home purchase ever. Senses activity in each room. Adjusts to the motion.

The smart functions of this thermostat are great for controlling home, away and sleep schedules! Also the alexa functions for telling her about your thermostat controls and hue light fixtures also work perfectly. Wish she could hear you just as well as my echo dots do. That's the only reason for 4 and not 5 stars.

I had all nests before upgrading to this and I love it. the interface might not be as nice looking as nest but everything else is hands down better. being able to have remote sensors in rooms is the number one feature for me that makes it stand out. love the ecobee