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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,341 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights work as anticipated. Range of colors is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to your smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to control, great way to save money on your monthly bill. There are several models. This one has Alexa without voice call. Newest model has voice call. Works great with my other Echo devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like thermostats with sensor for upstair and works good

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Great Smart Thermostat. Alexa onboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly with seamless Alexa integration. Make sure your current wiring has a common wire- this makes installation much simpler. The extra room sensor is a big plus over competing thermostats.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geo fencing, addition senors to control other rooms and Alexa... its way better than Nest...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good smart thermometer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was easy to install and is fairly simple to use. The app does very well and has some great notification and reminders. The newest updates also help recommend a better schedule for yourself based on data gathering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice home automation accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is nice, however it appears the interface is more complex than it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can control the thermostat from my phone if I forget to change the settings when going out of town. Was a little taken back by the warning that said my cause cancer and infertility issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a life saver and a saver on money! good price too

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been a few days, but this is quite the great thermostat. I am still getting the schedules and remote sensors dialed in, but this is 100x better than the Honeywell Lyric (round one) it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simply an amazing device what a great moneysaver

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A first glance it looks great, nice interface, easy to use, and great looks. But the most important feature of an “Smart thermostat” is the ability to connect to WiFi. Unfortunately this device won’t wantain connectivity more than a week. I have to re connect the device to my network every 4 to 5 days. I called customer service multiple times and they blame my network provider. I don’t believe this is the issue because I have a fully functional smart home that uses WiFi, Zwave, and Zigbee devices and ecobee thermostat is the only device that is giving problems. I will be retourning this item since ecobee customer support hasn’t been able to fix the issue. Also if you google this problem there are tons of people with the same issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install with step by step instructions. Very easy setup after install and the system tells you if something doesn’t seem right. Very simple operation and WiFi connection after that! Great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ecobee WiFi Thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecobee WiFi thermostat works great! I love being able to control the temperature in my home with an app instead of walking to the thermostat. It is very easy to program once installed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very functional and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice and easy to use. I chose this one because there is a lot of settings that I can play with. I also get monthly reports that show usage. Also being able to make adjustments from anywhere through the app on my phone is incredibly nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Kit - centric household. Hey Siri voice control. Had a little glitch with installation fixed easily with call to support service without any hold time. Easy to use. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it - so simple to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple setup, i did not have a C wire connection on the old unit and the installation was very simple despite having the extra step.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now i have total control of the comfort level of my house. Alexa compatible and all I have to do is tell Alexa and she can control the temperature in the house. I don’t even have to get out of bed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wifi thermometer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was easy to install and when I myself messed up the tech support walked me right through the issue and I was up and going. I'm new to the whole nice command thing but it's really interesting.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great thermostat and Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to the ecobee and love being able to control the temp using our phones. We also like the Alexa feature as it is right next to my daughters room and we use it for bedtime music every night.

    I would recommend this to a friend
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