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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,341 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a room that was always at a dif temperature than the rest of the house. The day we hooked up the ecobee and placed the room sensor in the trouble room we noticed the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it's weight in comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We caught a fantastic sale on this thermostat so we purchased two. We love our ecobee thermostats, however Alexa is a little picky with commands so we use Google Home. It feels so good to come into a warm/cool home after a long and busy day at work. Our home is a newer home. This was my first time installing a thermostat. I was so happy to discover that the wiring behind our thermostat panel was depicted on the installation pictures very clearly. The installation process and instructions were easy to follow and they were up and running in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good smart thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First "smart" thermostat for us. Intuitive (for the most part) and gets the job done. Looks pretty nice as well. When compared to the Nest, a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    Nice thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this thermostat from an older Honeywell. Took a little not to figure it out but not it’s easy. It has a lot of built in perks and takes care of itself. Helped save on energy for me. The built in Alexa is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the ability to control from anywhere. Initially went with a Nest but we were unable to get the app to work and decided to return and try the Ecobee, best decision!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can turn my air/heat on when I’m on the way home come in to a perfect temperature. It helps me to save on utility bill by not having to run it all day when I’m not at home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Easy to use. Instructions on how to install it are easy to follow and their support center walks you thru any questions you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for the ones scared of a few wires.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for the faint of heart to set up but it DOES come with literally everything you need. A room sensor is just another bell and whistle to buy. You don’t need it. This is the **Only thing compatible with both Apple and Google.** there is only one or two others but they are cheap and unattractive. Be careful to wire the controller in the main furnace and remember to cut the power to both the inside condenser (where you change your air filter) and the outside if you have access to it. At least definitely inside. You will get shocked if you don’t!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat. Definitely one of the best smart thermostat in the market at this moment. Need improvement to the Alexa feature, specially the interaction/communication between the thermostat and another equipment with Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works beautifully and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the room sensors. I have a room over the garage that gets hot in the summer and the room sensor help reduce the prolonged hot periods significantly! Looks very pleasing on the wall as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work around but awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this even though my furnace wasn’t set up to use or to use extra pack. I did the adapter trick and it works great. I use at my cabin when not there to make sure working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my home. Installation was a breeze even though one required I use the C wire adapter. Once installed setting it up was even easier. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smart thermostat I've used. Very easy to install and set up. I've purchased one for several homes. Works well with Amazon's Echo, Smartthings Hub and through the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accurate thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ecobee. I can control it from anywhere in the world using my phone. Great for people who travel a lot of just like tech in their homes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, love the big display easy to set up, just follow prompts.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is as mazing you can c I'll ntrol your thermos tr at with your voice as nd l it sten to pandora from it too because it was a built in speaker with Alexa, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A little more advanced than the Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart thermostat. Has a few more features than the nest and the included room sensor helps a lot with keeping the temperature in my home consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to install, I would highly recommend especially with the added bonus of Alexa. My kids now tell the thermostat to play music and tell them the weather!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 3 out of 5 stars

    Great thermostat and a look alexa controlled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and love how it also works with Alexa. Easy to install. Sometimes when you are talking alexa says something like you were talking to alexa though so can get annoying

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has all the capabilities you could possibly want. You can program modes (home, away, sleep), schedules (what time to trigger modes), and remote access using the app/web browser.

    I would recommend this to a friend
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