Customer Ratings & Reviews

works great. fast pick up. good job and good product

Works as expected. Works well for a retrofit solution

Super easy to install and controls are much easier to use than the Nest I owned previously. I have this one and the basic Ecobee as well.

I replaced a color Wi-Fi Honeywell thermostat with this unit and it's been great. There's a little learning curve, and it works much differently, but still a very effective solution.

Fantastic product. Easy to use and very effective. Simple install as well.

Took a little bit to get it to the correct settings for heat i thought it was faulty but after setting it correctly it works great

As a thermostat it's inoffensive. It's easy to use and the build-quality is good. Setting it up was not as easy as it should have been, but not bad. Making ad hoc temperature adjustments is easy. The built-in proximity sensor is very good at detecting when you approach. HOWEVER... As a SMART thermostat, it doesn't do any of the things that are actually helpful for a smart device to do. My main pet-peeve is that you can't set your Heat point and Cool point within 5 degrees of each other. So on cool days it's a little too cool, and on warm days its a little too warm. I don't want it to be 72 on cold days and 77 on hot days... I want it to be 75 all the time. What all smart thermostats SHOULD do is target a SINGLE indoor temperature. Then poll the local weather to get the current temp. If it's COOLER than the set point, then only use the Heat mode; if it's WARMER than the set point, the only use the Cool mode. Not only does ecobee not do this out of the box, but it also does not connect to any outdoor thermometers that it might use for such a thing. ecobee also can't tell Alexa what the current setpoint is (to be compared to outdoor temp for an Alexa routine). IFTTT has some automations for ecobee, but it cannot change the Heat/Cool mode. When all else fails, I'm a software developer, so I COULD write a program that finds out the temperature and then uses ecobee's developer tools to set the A/C mode the way I want it. ...except that ecobee recently discontinued their developer program, so I can't even do it myself. Additional demerits are: LED screen cannot be turned off except for the single built in "sleep" schedule. If the thermostat is in your bedroom, and you have more than one schedule running while you sleep, one of those schedules will leave the LED screen on. For custom schedules, you can set the screen to dim, but not off. And the dimmest setting is not dim enough. The scheduling paradigm is unnecessarily cumbersome. Each heat/cool temperature pair you want to have requires its own "activity." Then you schedule an activity to have a start time and an end time. You can reuse "activities," but if you want to change only the cool point, or only the heat point, it requires that you create and schedule a whole new activity. You cannot delete custom activities in the web interface, only on the phone app. I replaced an old Nest thermostat with this ecobee, and although the Nest thermostat had been able to control my A/C and furnace without any additional equipment, the ecobee required that install the (provided) device on the air handler in the attic, before it could operate it correctly. In the end, it results in a very conventional thermostat with a fancy touch screen on it. I wish that I had realized all this 2 weeks ago, when I could still return them.

Simple and intuitive design. Easy setup with clear and visual instructions. Very happy with this thermostat and features.

My nest was running all day, not operating properly. Google was zero help, so I switched. So happy i did, such a better product. If you see this, believe me and just purchase it.

Nice thermostat you are able to change more setting then other thermostats. Sometimes wifi connection not great to just change the temperature.

Great thermostat. Love that I can adjust everything remotely from anywhere in the world

Easy to use easy to install. Nice thermostat Would recommend

Works good. Easy to set up. Have issues with the connected sensors. I’m told they are in and out of range constantly with no way to turn that alert off.

What a great smart thermostat. this unit was easy to install and has saved on average $23 per month. Couldn't be more pleasedd

I replaced it on love it. Smart and connect to all app easy

Easy to set up and use. Like that it is Wi-Fi and easy to program.

Ecobee - Enhanced Smart Programmable Touch-Screen Wi-Fi Thermostat I LOVE THIS THERMOSTAT! You can adjust it anywhere in your house or even when you are not home. It has a lot of great features. The face provides a lot of information and you don't even have to touch the screen. It is very user-friendly. I highly recommend this thermostat.

Very intuititive and easy to use. Great Product! Enjoy the ability to voice control!

Great looking thermostat. Very easy to set up and use.

The Ecobee Enhanced unit delivers on every facet that it speaks to: Installation was very easy to tie into and existing heating system. Functionality is seamless / versatile - and can be controlled by any remote device (phone / laptop / etc.) It allows for instant feedback - various modes for vacation / sleep / economy mode - and learns your activities to become even more user-friendly. Highly recommended!!!