Customer Ratings & Reviews
- Model:
- EB-STATE6L-01
- SKU:
- 11010414
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
ECO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I recommend 100%. I already have 3 at home
I would recommend this to a friendDoes not support dual transformer systems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my 6 year old ecobee3 and assumed it would be a simple swap. To my surprise, I looked at the harness and it only had a single R terminal. Please be aware that unlike every other ecobee ever made, this new “Enhanced” model DOES NOT SUPPORT 2-WIRE DUAL TRANSFORMER systems. You have to buy the $250 Premium or the cheaper $150 Lite model. It would be nice if Ecobee made this very clear on their website.
No, I would not recommend this to a friendBrand response from ecobee
Posted .Thanks for your feedback, Thomas. We apologize for any confusion and always encourage all customers to visit our handy compatibility checker.
https://support.ecobee.com/s/articles/How-is-Smart-Thermostat-Enhanced-s-wiring-different-from-other-ecobee-thermostats
https://www.ecobee.com/compatibility
not for a novice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to control & understand I'm not sure if it's installed correctly.
No, I would not recommend this to a friendBrand response from ecobee
Posted .That's not the experience we want you to have. Please contact our Customer Support team for troubleshooting assistance with a detailed description of the issue you're having. https://www.ecobee.com/en-ca/get-help/
Ecobee thermostat- DON'T BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thermostat I ever had. It changes settings at random on its own. That includes changing heat, cool, automatic, and off setting, as well as the temperature settings.
No, I would not recommend this to a friendBrand response from ecobee
Posted .That's not the experience we want you to have. Please reach out to our Customer Support team with a detailed description of any troubleshooting steps you have tried at ecobee.com/get-help.
Makes all your other Alexas in your house USELESS!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes all your other Alexas in your house USELESS! New UI won't allow you to disable the microphone. It takes precedent over all other alexas in your house. Meaning you can be three rooms away right next to a REAL alexa and that alexa won't answer. Your thermostat will answer instead with it's TINY speaker.
No, I would not recommend this to a friendBrand response from ecobee
Posted .That's not the experience we want you to have with ecobee Smart Thermostat Premium. Please reach out to our Customer Support team directly for troubleshooting assistance at ecobee.com/get-help.
Its ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great when it work but its always going offline because of ecobee servers. Might wanna try a different brand
No, I would not recommend this to a friendBrand response from ecobee
Posted .Sorry about that! We're back up and running now. If you're still having problems, please try closing and re-opening the ecobee app. For real-time updates, you can always visit @ecobeeStatus or status.ecobee.com.