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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 463 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the Enhanced Smart Programmable Touch-Screen Wi-Fi Thermostat with Alexa, Apple HomeKit and Google Assistant very favorably, frequently praising its ease of use, overall performance, and straightforward installation. Many appreciate the remote control capabilities and connectivity features, allowing for convenient temperature adjustments from anywhere. Positive feedback also highlights the attractive design and the wealth of available features. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-463 of 463 reviews
  • Rated 3 out of 5 stars

    not for a novice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to control & understand I'm not sure if it's installed correctly.

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      That's not the experience we want you to have. Please contact our Customer Support team for troubleshooting assistance with a detailed description of the issue you're having. https://www.ecobee.com/en-ca/get-help/ ecobee

  • Rated 1 out of 5 stars

    Makes all your other Alexas in your house USELESS!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes all your other Alexas in your house USELESS! New UI won't allow you to disable the microphone. It takes precedent over all other alexas in your house. Meaning you can be three rooms away right next to a REAL alexa and that alexa won't answer. Your thermostat will answer instead with it's TINY speaker.

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      That's not the experience we want you to have with ecobee Smart Thermostat Premium. Please reach out to our Customer Support team directly for troubleshooting assistance at ecobee.com/get-help. ecobee

  • Rated 2 out of 5 stars

    Its ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it work but its always going offline because of ecobee servers. Might wanna try a different brand

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      Sorry about that! We're back up and running now. If you're still having problems, please try closing and re-opening the ecobee app. For real-time updates, you can always visit @ecobeeStatus or status.ecobee.com. ecobee