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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1211 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Smart Thermostat with Voice Control's ease of use, temperature control, and simple installation. Many appreciate the energy savings and the integration with smart home systems like Alexa and HomeKit, finding the additional features and sensors beneficial. While some experienced minor connectivity issues during setup, the overall user experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,211 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecobee is very intuitive and easy to install. Follow the on screen directions and you should not have any issues. Integrates well with Amazon Alexa and allows voice control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat does everything and then some with the Alexa feature! Also the extra sensor help regulate other parts of the house. I actually add 2 more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    What my wife wanted.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. I especially like the remote temperature sensor and the ability to turn it off and on remotely. I use the 'countdown timer' function to remind me to change the HVAC filter based upon the time run and don't do it every month. It would help if the countdown clock could be custom hours and not be limited to 100, 200 ect. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great DIY -Everything needed to install thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how easy it is to install and the features of the thermostat. They provide a solution to not having a "C wire" (power source for the thermostat) that anyone can install. This is the second time I purchased ecobee and had a c wire available this time so it was super easy to install. I like ecobee for the features and integration with my other smart home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my house and the ecobee 3lite that I had before. The new house didn't have a smart thermostat, so I took the chance and upgraded. Works well, just like I expected from the old 3. Alexa with it is a nice-to-have, but not needed.

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Great thermostat with Alexa!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice thermostat, works really well and the great thing is that it has Alexa enabled. I also like the sensors that we can place in different rooms and it accordingly adjusts the temperature. However, onething I feel could be improved is the user interface, the temperature control dial/panel could be better, as many times the touch is not very smooth or up or down the temperature on the thermostat screen. Hence giving 4 stars, or else its a 5 on quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one and truly love it. Easy to install and controlled by an app!! Love the fact my room stays cool with the other part of my condo!!! So worth it :-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for homeowners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is wonderful. Very easty to operate for the typical home owner. It work perfectly and maintains the temperature as well as it is possible.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend! It is very easy to install and if you run into any problems, the tech support is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy install for older home needing C-wire adapter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an older home and my thermostat wiring connection didn't have a "c wire" to provide power, eliminating most other smart thermostats from my purchase decision. The Ecobee came with an adapter which creates a workaround allowing the current wiring to to do the job. I wouldn't say it was easy, but the instructions were very good, stupid proof really, with excellent graphics and videos online to support them if needed. I followed the instructions carefully and when I switched the system back on and the unit lit up and it worked, I was so happy and proud of myself for doing it. Since then it has worked great in both cool and heat settings. I highly recommend this great unit to anyone, might be more expensive for those who don't need the c-wire adapter capability but likely provides features some others don't. But if you are in an older home, this is the way to go, you will be happy with your purchase if you do it. This was my first of two units I installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Very slick smart thermostat.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up. Works great with it’s own app and HomeKit. Ecobee customer support was also very helpful the only time I had to call. Their support person helped me determine that the furnace was no longer working after power was restored following a storm and long outage. Very pleased with this smart thermostat. Looks nice on the wall too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy and functions perfectly, no more running down stairs to adjust the thermostat all done in the comfort of my bed or even from outdoor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great with our geothermal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new house and the nest gen 3 wouldn't work with the geothermal system. An hvac tech recommended this thermostat and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared against nest and other products and I saw those products from my friends house. Some how I felt this is easier than other with fun. I like a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to ecobee smart.. the directions were easy to follow for installation and setup. I like controlling my entire HVAC system from the thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a thermostat that would be compatible with Apple‘s HomeKit. This product works well and makes things easier. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent thermometer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent thermometer, it works with Alexa and will even tell you if there could be a problem with your HVAC system. Awesome thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat, but a little complex.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider myself pretty savvy, but this installation did take some time. There was more mechanical installation (e.g. wiring, hooking up to the furnace) than I had expected. However, the interface and the installation manual walk you through it. USE THE MANUAL! The instructions on the apps were not consistent with what actually needed to be done. Also, we have an older furnace and it seems to either overheat or have some issue communicating. The heat kicks off and am not sure if was due to the schedule or just winter and having the heat running constantly. Overall, definitely recommend. Get it on sale because the price is high for the amount of use. Great functionality with schedules and settings. Probably be more useful on newer HVAC systems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Much better than Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Nest before but after 4 years it stopped working. Since I am using Apple home kit and Nest is not compatible without work around, I gave ecobee a try. I can only say that I should have switched way earlier. This thermostat is way more convenient than nest. Installation was very easy and day to day use is more than just intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Alexa change the temperature and also finding out what the outside temperature is and the forecast for the day! Ecobee works real well.

    I would recommend this to a friend