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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1211 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are pleased with the Smart Thermostat with Voice Control's ease of use, temperature control, and simple installation. Many appreciate the energy savings and the integration with smart home systems like Alexa and HomeKit, finding the additional features and sensors beneficial. While some experienced minor connectivity issues during setup, the overall user experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,211 reviews
  • Rated 5 out of 5 stars

    Easy to install and use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install due to nicely laid out instructions! Definitely works as promised!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Homekit smart thermostat available late 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic smart thermostat. Love the Apple Homekit integration and even the Ecobee app. Was easy to install and we chose to manually program. Works very reliably and intuitively. Highly recommend this exact model, especially to Apple iPhone/iPad owners. Has broad support with Alexa/Google as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest to Ecobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our HVAC technician’s suggestion, we are changing smart thermostats from a nest to the ecobee. Nest is more user friendly, in my opinion, but the ecobee has a lot of great features that our family loves (built in Alexa, shows current weather, sensors in different parts of the house). Overall, would certainly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house has never been so comfortable! This thermostat is very intelligent and keeps a nice balance throughout our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if could change it from "alexa" to another trigger word like other alexa devices. Other that awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the ecobee for almost a year and it is a very nice smart thermostat. It gives you a monthly report and see how your home is performing compared to other houses in the area. Thermostat works well with Alexa. The only hard part is the wiring if you have an older HVAC system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe Z

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart thermostat. Threw away my nest when google couldn't get my account set up correctly. More reliable more user friendly and more features without the necessity of a google account. Very happy. Don't regret throwing the nest out at all although it worked fine before they sold to google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product & support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheap but most everything y0u would want in a smart thermostat... and their support is VERY valuable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more walking to the thermostat in another room. The phone app is great but.i enjoy the connection with Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to be able to use Alexa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to install this replacement for my ecobee4, but its speakers and mics are supposed to be improved over the previous Gen. I will update my review once I get moved in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ecobee 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like it is advertised to. Sometimes the Alexa feature doesn’t respond with an appropriate answer to a request. Easy set up in the ecobee app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update my first generation ecobee thermostat , really like this one , got a good price. Like the sensor that came with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it upgrade to my house!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my house. My city offered $100 in rebates so definitely more than worth it! Recommended 5/5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall okay. Work with app. I recommend to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Eccobee - Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second ecobee smart thermostat I have purchased and installed. Both times I replaced existing smart thermostats. Installation, programing and connecting to Alexa were easy and relatively quick. I would highly recommend this product to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to upgrade thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Challenging installation, however it’s a terrific product. Move the room temperature with a touch of my phone. Very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a home and like to save money on Bill's this is a must have easy to install n convenient to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the older model but moved and upgraded to this. The sensors have a much nicer design but it’s nice that it still pairs with the older ones that we still had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to purchase the Nest but after reading reviews I decided to go with this gem. I don’t regret it one bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made thermostat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, managing temperature is easy and remote sensor is an excellent tool to assist the comfort level.

    I would recommend this to a friend