Customer Ratings & Reviews
- Model:
- EB-STATE5-01
- |
- SKU:
- 6339170
Customer reviews
Rating 4.6 out of 5 stars with 1211 reviews
(1,211 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Smart Thermostat with Voice Control's ease of use, temperature control, and simple installation. Many appreciate the energy savings and the integration with smart home systems like Alexa and HomeKit, finding the additional features and sensors beneficial. While some experienced minor connectivity issues during setup, the overall user experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LOVE IT!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to purchase the Nest but after reading reviews I decided to go with this gem. I don’t regret it one bit.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what’s product, great instruction to install. Love that it came with the PDX converter to access the blue wire. Super simple walkthrough once powered up. Also like the Eco+ setup. Also like that it shows you graphs online when logged in to show power usage
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing. Our basement was always freezing but putting the sensor down there really helped balance out the cooling. Also tracks if someone isn’t in an area of the house and heats/cools based on the rooms people are in. Also super easy to install.
I would recommend this to a friend Rated 5 out of 5 stars
Best!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great thermostat. The sensor works better than I thought it would. Evens the house out very good.
I would recommend this to a friendRated 4 out of 5 stars
Better than Nest and geared for techies.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using a Nest thermostat for the past 8 years and became frustrated in my ability to use my HVAC system to its fullest. I have a fresh air damper the was not compatible with Nest and was also limited on the schedules and sensors. With Ecobee, I have the flexibility to customize schedules with greater options, for instance during the summer when my HVAC is set to cool, during my children's naps times, I can run the fan automatically to help their rooms keep good air circulation. I can also use the free cooling feature that allows the HVAC to open the fresh air damper during cool nights instead of running the AC. I think Nest is better for your average Jo, and an Ecobee is for tech folks that really want to get into the settings and leverage the features. The reporting is also much better with the ecobee, I can tell when the system ran, from what time to what time and it goes back years instead of just a week. The downside is that the app is limited and some settings you need to change on the ecobee itself and reporting is best done from a computer (hence the 4 stars) I'm glad I made the switch and just regret I didn't make it sooner.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device makes it so easy to control the climate in my house and Alexa makes it even easier. I have seen a great reduction in my bills since I installed. I have no experience with installing things like this and I got it done in 15 minutes.
I would recommend this to a friend Rated 4 out of 5 stars
Solid smart thermostat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good thermostat. Alexa ability is spotty, seems to go out a lot. But easy to use, set up, and establish schedules. Multiple sensors helps.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation. The thermostat, mobile-app, remote room sensor, and device functionalities provides ease of use. The active room / movement sensor designed to adjust to home/away preprogrammed settings is a economic and environmental game changer.
I would recommend this to a friend Rated 4 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely enjoy having a smart thermostat and it’s a huge upgrade compared to what I had. I don’t love the way the scheduling works on the app.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before purchasing I read reviews for several thermostats. The Ecobee always had the best reviews. The installation instructions were very easy to understand. The installation took less than 20 minutes. Programming was easy via the website. I highly recommend this thermostat.
I would recommend this to a friend Rated 5 out of 5 stars
Great thermostat!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ability to set programs, alter them, and use the voice control with other smart home devices.
I would recommend this to a friendRated 5 out of 5 stars
smart thermostat with voice control
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice good priced works wonderful doing job with no problems very happy with this product
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great thermostat with humidistat built in.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this smart thermostat over other brands because of the ability to control our whole home humidifier. Easy to use and program via the app and nice to expand the sensors to make the house more balanced. Noticed less hot/cold spots throughout the house.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got rid of the nest and decided to go with the ecobee thermostat, best decision i ever made!
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 4 out of 5 stars
Smartest thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First smart thermostat i have owned and purchased and love it so far. Great features like changing the temperature from your phone, can set schedules and the sensor allows you to he comfortable in the room you are in. Only downfall is that the temperature will be set to 70 and it will often only be 69 and the temperature will not go to set temperature.
I would recommend this to a friend Rated 5 out of 5 stars
Best thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thermostat in the market. Reviewed many others, but this specific Ecobe came out on top.
I would recommend this to a friendRated 4 out of 5 stars
Replacing our Nest
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have heard a lot about how Google tracks our use of our nest thermostat. We picked this up at Christmas to use as well as love the external sensor.
I would recommend this to a friendRated 5 out of 5 stars
Great product support and help for wiring
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Great product support by ecobee. They answered all questions on wiring.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent Smart Thermostat
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart thermostat, fairly easy to navigate and set up. The extra room sensor works great. My only complaint, is the alerts do not show up as a banner on the screen, I only receive emails, that could easily be missed or forgotten.
I would recommend this to a friend Rated 1 out of 5 stars
Hardware failure in <4 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device failed just past the 90 day warranty, support is EXTREMELY hard to contact and extraordinarily slow (days between email replies). Additionally, none of the monthly reports generated and support just says they’re “aware of the problem”. Complete waste of money, garbage product and horrible service.
No, I would not recommend this to a friendBrand response from ecobee
Posted .Hi Aaron! I'm so sorry to hear about your poor experience with our Customer Support team. Please feel free to send me your previous ticket number. I'm happy to take a closer look at this with you.




