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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1211 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are pleased with the Smart Thermostat with Voice Control's ease of use, temperature control, and simple installation. Many appreciate the energy savings and the integration with smart home systems like Alexa and HomeKit, finding the additional features and sensors beneficial. While some experienced minor connectivity issues during setup, the overall user experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,211 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this system so far. I highly recomened the additional censors if you have other people home during the week going to school. They will see there is someone moving around in a single.room and adjust to that.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i bought this for my heating system. I have it set to drop the temp when im away from home, and raise it when i return. Versatile and easy to use. Can make adjustments from the app. May get anither for my AC system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with everything, keeps getting better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As one of the few smart thermostat companies that haven't been purchased by a larger entity, I love Ecobee products. The fact that it works with Google, Amazon, Apple, Samsung, and so on makes it a great investment to your smart home that will keep up with your changing ecosystems. Being able to add remote temperature sensors makes it easy to control the temp around your home, and the application is always snappy to use. One downside I have is that the wifi connection often drops, and the unit has to be manually connected to Wi-Fi instead of logging back in automatically. I believe this has to do with my router combining both 2.4 and 5.0 onto one name, a very common function in Google and Asus Routers. Other than that small gripe, this has been a great thermostat to use and it gets better over time.

    I would recommend this to a friend
    • Brand response from ecobee
      Posted .

      Happy to hear you are enjoying ecobee products! Let’s take a closer look at that Wi-Fi issue together. Please send an email to support@ecobee.com. Our team of experts is here to help! ecobee

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, I had the Nest installed but found it difficult to set the different temperatures we prefer for morning, day, evening, & night. The Ecobee made it easy. Also Love the remote sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd purchase of one of these ecobee thermostats. I got to for another home. I Love Love this purchase and would recommend it to everyone. my electric bill went down too much. you defiantly get your moneys worth out of it!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Climate Controlled!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not but good times with the Ecobee! Keeps my home properly acclimated with zero issues. Purchasing the extra sensors allows me to make adjustments to the AC no matter what room I am in which is a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Alexa addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a proud Ecobee owner for several years and this upgrade is definitely worth it! Better screen and Alexa addition is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat. All the features you would need. Only issue is when Ecobee server goes down causing loss of connection in the app. They need to implement a way to manually select a comfort setting since I need AC on when gaming. Other than that, every sets up easy and is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4 year old loves asking Alexa the weather. The set up was easy as can be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and great functionality. Easy interface to Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended very easy to use once you figure out the schedule part setting your desired comfort settings definitely takes some patience. Got it down within a day or two, great rebate for your electric company.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    ecobee Smart Thermostat too smart?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the thermostat, it works well. It has been a bit of adjustment as it tries to manage the temp based on occupancy, I think for it to work to it full potential I will need additional sensors in the bedrooms. Seems to get too warm in the entire house while sleeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall awesome unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job so far. Very easy setup and the app is super easy to work

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 3 out of 5 stars

    Remote Sensor is the main benefit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: The only reason I purchased this, was for the remote sensor. I can now control the heat in a bedroom, instead of a hallway. Negative: It was much easier programing my original thermostat than this one. It took me a while to figure out, but there is more functionality in the app, than the actual thermostat. Support took >1 week to reply - i would have returned the item if i did not finally find the desired functionality in the app (creating new comfort settings). The UI may look nice, but it's a pain to adjust the temperature 1-2 degrees; need to touch and slowly slide one's finger up or down the temp line. The traditional thermostats are so much easier, with a simple 1 or 2 taps on a button.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to my home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and easy to use. I love being able to control the settings from my phone. I have not got an electric bill yet, so I can not report on if my bill will be going down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ecobee is far better than older models, love the Alexa compatibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like a good thermostat. We just installed and it was user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't buy it for the speaker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is good, Alexa not so much. The speaker sound is very low, even when turned all the way up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife connected this in minutes and it works with Alexa easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps house cool and energy bill down!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome to be able to keep my house cool and my budget from flowing voer

    I would recommend this to a friend