Customer Ratings & Reviews

Looks good on the side of the door. Installation was done without any issues

This is a fantastic doorbell camera from Ecobee. It integrated with my Ecobee Premium thermostat without any problems. The chime unit fit into the existing doorbell housing. The video from the camera is high quality even at night.

Pretty nice camera. Like that when doorbell rings all homepods make a doorbell noise. Dislike that video does not record to apple homekit. Also dislike that it is next to impossible to hear what somone is saying through the audio from the camera to the phone when talking live.

It’s a cool doorbell and great if you have the ecobee thermostat to go with it but it doesn’t record unless you pay a subscription and although it works with HomeKit, it doesn’t work with HomeKit secure video.

The doorbell viedo made a huge difference in feeling safe.

I’ve had this doorbell for about a month now, and ecobee has already updated and improved the software. There was initially a significant lag when opening the doorbell via the ecobee app, but that has gone away with the latest update. HomeKit integration is super responsive and the main reason I chose this over others. No regrets!

As I've been building on my smart home accessories, my only requirement has been that everything must be HomeKit compatible since I'm heavily invested in the Apple ecosystem. However, for the longest time, the only widely available doorbell for HomeKit has been the Logitech Circle Doorbell. However, ecobee's offering has finally provided an awesome alternative. The field of view is great, it's night mode is better than Logitech, it works great with ecobee's smart thermostat (along with Alexa/Google/Siri), and it provides all of this while being cheaper. Installation was easy, and as originally required, it works great along with the rest of my HomeKit enabled devices. Furthermore, the price was so good that I bought a couple more as gifts for the holidays.

Ecobees simplicity of set up and usage makes this product quite nice. It took minutes to set up and integrated very well with ecobee family. The one problem is HomeKit integration. While it is HomeKit accessible, it doesn’t allow for activity notifications. So it makes the home security for HomeKit unusable. I am hoping they fix this. That would change it to 5 stars.

Doorbell works fine but the Best Buy tech could not get it connected to the existing indoor chime. Very disappointing.

Easy set up and great camera quality. Integrates well with the thermostat

10/10! Easy install and exactly what I need. Product looks amazing on the house and it's simple technology is perfect.

I love that we can see who is at the door from our thermostats. This is the doorbell cam to get if you’re running Ecobees latest thermostats that support video.

It’s pretty average. Picture quality is lacking. Detection is slow and delayed but it works with Apple HomeKit and shows up in HomeKit. Installation and setup was easy.

Works well with Apple homekit which was exactly what I was looking for. Install was easy I did have to contact customer service to get the doorbell hooked up properly and customer service did a great job helping me with this

I recently switched to the Ecobee doorbell after using a Nest doorbell for many years. I am extremely disappointed with the Ecobee doorbell. My initial complaints are that it doesn't support 24/7 recording (motion-based recording only) or Apple Homekit secure video. With only motion-based recording, there is a risk that it will miss important video. After using it, I realized many other serious issues. The doorbell button does not illuminate when someone approaches the door at night for a period of time. If it is dark, they don't see where to press the doorbell button. Also, if you press a motion-detected notification on your mobile phone, it goes to live video, not the motion event. If it was a recent motion event, for example, there is no option to rewind the video to see what happened. Nor can you see the event in the history for a period of time. So if you just missed something, Ecobee will greatly disappoint you. It is equally as frustrating that if you press on an older motion event it doesn't take you to the event. You need to click through history to find it. The product has a lot of potential but fails miserably in my opinion.

Ecobee smart doorbell camera has a wider viewing angle, and very clear. Love the fact that I can view who is at my door on both of my Ecobee thermostat Premium.

Great product, easy integration with Apple Homekit

Excellent doorbell I am in love with this doorbell I recommend it 100% excellent video and the sound quality is amazing.

My second smart doorbell hoping for the best. So far so good. Sleek and blends in with my landscape decor.

Bought this about two months agoa and it was a great add! Happy with the quality and the ease of use