Customer Ratings & Reviews

This is my experience in using this robotic vacuum/mopping floor cleaner. BestBuy supplied the machine to me for free to try and write my opinion of the device. #TechInsiderNetwork my last robotic vacuum cleaner was a Roomba 530; must be 15, perhaps 20 years old. That it still works, and fulfills it duties, is a tribute to iRobot and their commitment to making such a sturdy and user repairable machine. The Ecovacs in comparison to the vintage iRobot is like a different incarnation. My original Roomba was somewhat of a miracle when I bought it, converting a dog fur laden household that had dust bunnies, no dust badgers, in every corner into a house that was relatively hair free With a daily programmed running of the Roomba at 1:00 PM. When I got home, I would empty the Roomba, after scouting around and finally locating where it had managed to get itself stranded/ tangled/wedged in/ or just depleted its battery because it lost its beacon of infrared to guide it back home for recharge. The daily emptying of the dust bin was just a given; there was so much shed dog hair that letting it go for 2 or 3 days was not an option. My other observation was the damage that the Roomba could inflict. All the fringe on the ends of the oriental rugs had been decimated down to a 3 mm length by the vigorous entanglement of the Roomba rotating brush. And the Roomba knew when to change course because it would crash into the chair leg, cabinet drawer face, or similar at a high speed. And the furniture had the scars to prove the force the Roomba could inflict. Watching the Deebot make its rounds looks more like a ballerina than a contestant in American Ninja. The robot is exceedingly quiet, and moves stealthily across the floor; deliberate, and not at a high speed. As it starts to approach an object in the way, it slows a bit, and then at the last second, makes its turn with barely even touching the obstacle or even without actual contact. So the $25,000 custom kitchen cabinet fronts are not scarred and dented and scratched by the mayhem of a vengeful Roomba. And I do not need to put up battery operated pylons to keep the robot from venturing into forbidden rooms. The Deebot uses Lidar mapping of the room which programs the ability to exclude areas from the random wanderings of the robot. Compared to my experience with a now ancient Roomba, the Deebot is a nimble rather than a rambling bull. The Deebot does not crash into things, but gently touches the furniture/cabinet/wall and politely turns in a new direction. The Lidar mapping seems to be spot on, and the phone app draws out the map for your review. The self emptying tower is a bit of an eyesore, but no robotic vacuum is a decorator’s dream. For optimum function, the recharging station previously needed to be within “eyeshot” so the infrared would not get out of view for finding its way back to the charger. The Lidar mapping and memorized recall, I am assuming, will provide guidance for the robot to return for a needed docking, even if around 2 or 3 corners from a direct view of the tower. The mopping option, triggered by having the reusable terry cloth cover over a plastic plate that attaches underneath, is elegant as well. The robot will come to the edge of carpet or a rug, and will intrude about 2 cm onto the rug surface, and after “sniffing” the difference from the hardwood floor, will turn away from the rug, and return to the mopping chore. So no accidental washing of the carpet! The water reservoir easily attaches and refills. And the mopping terry cloth cover is simple to remove, cleans up with a quick wash with a bit of dish soap and rinse, and dries quickly for the next mopping excursion. The mopping is not a deep cleaning, such as sticky spills or the like, but consider it a damp dusting of areas of water spots and the like. A wonderful touch up after a regular vacuuming. The self emptying function is a major convenience over daily emptying of the dust bin. I have had the vacuum for about 2 weeks: three vacuum runs and one mopping session. So I have not filled the dust bag in the tower yet, and therefore cannot comment on the tidiness or ease of emptying. It seems quite accessible, and the emptying and replacement of the paper bag seems like it will be simple. Choosing which model of Ecovacs to purchase would be a bit of a challenge. This model, more on the entry level than top of the line, seems so elegant and well engineered that I cannot imagine that the upper levels can be that much superior.

Absolutely love the N10+ Max robovac. It replaced my previous robovac which was a smart robot vacuum like this one, but this one is definitely an improvement. First off the design of the vacuum itself is great. The dust bin canister is in a great location and it's easy to remove and clean it. The water tray for if you want to use the mopping feature is also in a great place. The vacuum looks good and isn't an eye sore when it's in its charging base which is a plus. The design of the charging base and automatic dust bin collector is also great. I love that it has a full plate that the vacuum rolls up onto. I was able to place this one in a much less conspicuous place than my old vacuum. Functionality is unbelievable! First off, this not only vacuums and can do so at one of 4 total speed/suction levels, but it also has a mopping feature which you can use sometimes, all the time, or not at all. I mainly use it for vacuuming and only occasionally will use it for mopping. The spinning suction roller as well as the two spinning "arms" that push stuff towards the suction opening do a great job of getting all the dust and dirt and crumbs off the floor. Additionally, the intelligent programming on this thing is awesome! On the first run it goes all over your house and basically creates a map of the entire floor plan. You can then name the different rooms; you can decide what order it should clean the rooms in; you can have it clean a specific room if you want; and you can have it run on a regular schedule. You can also create invisible borders so, for example, you can put a border over the doorway to a specific room (like a kids room where there may often be toys, clothes, and other things that would impede the vacuum) and it won't cross that border or go into that room even if the door is open. The app is overall easy to use, though sometimes, it can be a bit confusing or take a little time to figure out exactly where a certain feature is or how to change a specific setting. Anyone who is tech savvy shouldn't have a problem, but those who aren't may find it a little harder to program and set up. I also love that it was easy to connect the vacuum to my Alexa voice assistant and I can now just tell Alexa to start the Robovac and off it goes to clean. The vacuum also has great voice prompts to let you know what's going on - starting to clean, emptying dust bin, charging, etc. The vacuum does a great job of cleaning the entire area, even navigating around the dining room table and chair legs. It has no issue detecting the stairs in one area and not falling down them. It does a better job than my old vacuum of not ramming into stuff, but detecting it and cleaning next to it without hitting it. The automatic dust collector is great to keep the vacuum running without having to empty the dust bin myself every day or so. I've been using robot vacuum cleaners for about 10 years now and this Ecovacs Deebot N10+ is by far the most advanced and best one I have ever used. I am absolutely loving it!

This thing is amazing. Cleans Way better than a roomba and the mapping features are insanely accurate. The app is also really, really good. I did have some setup issues at first but those were related to the wireless network (must be on a 2.4ghz network). The Vacuum is really powerful. The mopping leaves a little to be desired but does okay.

I have had several Ecovacs and my last T8 died due to the DToF sensor malfunction. This replaced that one and I have been impressed with how much quiter it is when on normal mode. The auto empty feature is nice and works well. Lots of hair and debris gets sucked up, but I don't have to empty the bin very often, which is nice! The only thing is that I wished it had the quick mapping feature that the T20 omni has, which I found super nice. Overall, good vacuum and hope it holds up!

This unit has so many unique features and a wonderfully easy to use app. This device uses digital mapping to create a layout of your floor plan. With the different options on suction strength, cleaning ability, and the use of scheduling it has greatly reduced the amount of upkeep I have had to do on a regular basis. I haven't used the mop feature so I can't say much about that. The only real downfall I've discovered that I overlooked is that the self emptying goes into a bag system which has to be replaced when full.

This product is super easy to navigate. The app makes operating the unit seamless. Highly recommended if you looking for robotic vac and mop machine.

This is a step up from my previous robot vacuums, but I wouldn't say it's anywhere near some of the more expensive vacuums. It does it's job well and I could afford it. I gave it four starts due to the mop being mediocre at best, but I started putting microfiber "booties" from Amazon on the mopping plate and it works so much better. Also, I keep having issues with the mapping of my home. Its great because you can put up barriers and no mop zones, but the map gets messed up every other week or so and I have to start the process all over again. Overall a good robot for the price.

This thing is great! The initial mapping of my apartment went smooth with no issues. Very intuitive vision system. The mopping feature is cool too, you can use the app to mark areas as no mop zones and works well for daily cleaning. Not a real deep clean, but thats fine. Overall i love this robot, highly recommend.

I have had this for over a year and love it! I did have some issues with loosing connections but a stronger router fixed the issue. My only complaint is that sometimes I have lost my map but it was in part to my misunderstanding of the app. I love the ease of selecting specific rooms to be cleaned. I also love that I can easily mark areas to be avoided this keeps it from getting stuck in odd places.

good product, sucks well, does not make much noise, easy to program, the mop is not very efficient

This vacuum is pretty decent it’s really smart about where to go but it does get stuck sometimes. It does very well cleaning so that makes me very happy as i have two dogs and a cat and it connects to my google home and i can choose where it can’t go. The sensor is great it divided the rooms without me having to do anything so it makes it easy when i want a room cleaned specifically. I would buy again

I wanted to get one of these last year for my wife for Christmas, but thought I would get myself in trouble. I told her last year and she sounded like she would've wanted one. So this year I decided to get her one and SHE LOVES IT. It may seem like a small task, but between vacuuming and mopping, this thing is keeping our floors tidy and clean and it's one less task we have to do. We run it at night and with two kids and two dogs, our house is noticeably cleaner. This was a daily task that now we don't have to do. It isn't too loud, it empties itself, and it charges itself. Happy with the purchase.

This little machine is great! The mapping is great excellent, not too loud and really covers alot of ground quickly

Having already had two products from this company, I was not disappointed with the Evovac. It works as expected, with functions that are an upgrade from the previous ones I’ve had. The room scanner works great, providing detailed reports on what was cleaned and how well it does. The out clean function is amazing, making sure every corner is spotless. Overall, a fantastic addition to my cleaning arsenal. Highly recommended!

Takes a bit to get the software to do what you want - sometimes the vacuum is unable to identify where it is and will begin cleaning the ENTIRE house again. Frustraiting for sure but workarounds are possible - just turn it off, move it to a room that has minimal furniture, and turn it back on.

This little guy cleans the house throughly. The set up was simple and seeing the robot map out rhe entirity of the house within minutes was amazing!

I like Ecovacs app and mapping system the best. The map allows me to easily create go/no go zones, identify rooms and change the settings. The only issue is it will sometimes not get on the doc. It keeps trying until the battery dies. I have not moved it or changed anything. It just has an issue maybe once a month. I do recommend cleaning it regularly. Even though it says it wont tangle hair in the brushes it does. It seems like i clean it more often than it cleans my floors...lol

very happy with this it does a great job at cleaning my floors and doesn't get stuck or stop often!

Love the vacuum and the app. Needed to adjust the settings so that it would empty more often due to the cat hair in my house. The mopping function works fine, but it's more just dragging a wet rag around the floor and not thoroughly mopping. But I wasn't expecting that so very happy overall.

Really solid product. Easy to use, doesn’t get stuck ever, easy to maintain. Does a great job cleaning the floor and shines it!