Customer Ratings & Reviews
- Model:
- N79W
- |
- SKU:
- 6453134
Customer reviews
Rating 4.3 out of 5 stars with 1546 reviews
(1,546 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the DEEBOT N79SE's cleaning performance, ease of use, and quiet operation, frequently praising its suction power and long battery life. However, some users experienced issues with the robot's navigation and Wi-Fi connectivity, while others found the app functionality and dustbin capacity to be less than ideal. The price point is generally considered favorable.
This summary was generated by AI based on customer reviews.
- Cons mentioned:App, Navigation
Rated 1 out of 5 stars
Deebot - ecovacs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm going to return it. I can't download the app. It misses lots of dirt and crumbs. It won't return to its base when you press home on the remote. And it starts cleaning when I'm using my TV remote. Just not a good vacuum for me.
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
No, I would not recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hi,
Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
Best,
Ecovacs Customer Care
Rated 5 out of 5 stars
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing really cleans! Picks up all my dogs hair from corners and around tables. If it ever breaks down, I'll but another one. Just ordered all replacement brushes and filters on line very inexpensive. 6 filters, all new brushes and main roller under $25
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 5 out of 5 stars
Excellent device according to my mother in law!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She came to our house and saw our robot, asked for one and we got her this. She loves it. It comes with a remote so she can basically tell the robot where to clean and it has a few cleaning patterns so overall she loves it...
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 4 out of 5 stars
Good for animal hair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have animals, it does good at picking up the hair. My daughter loves it so much she was more than happy to use it!
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 5 out of 5 stars
Best Purchase All Year
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Vacuum. I’ve had it now for two months. I haven’t had a single issue with it. Hasn’t gotten stuck at all. Although I’ll note that its 1100sq ft and all one a single floor. Works great and I’m happy it’s one less thing I have to do.
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 5 out of 5 stars
Good vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried quite a few different brands of robot vacuums, and this one is up there as one of my favorites. Really wish it had mopping as a feature as well, but it works great as is! Definitely would recommend.
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 5 out of 5 stars
We should have bought this sooner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received this today at 4 pm. We set it up with the WiFi and with Google home. We let it charge (3 hours) and set it up to run at 9 by itself. The time came and boom....it makes a beep and shoots off of the base and goes to work. We love it!
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 5 out of 5 stars
Love this little vacuum...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little vacuum. I bought one for myself about a year ago. When it went on sale for black friday I bought 2 more for family for Xmas. You'd be surprised how much dusk you have just sitting on your floor.
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 5 out of 5 stars
Deebot is a genius
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First She keeps my corners, wall edges clean getting under cabinets and overhangs my upright doesn’t fit. Then she moves across the main floor in fraction of the time it would take me. Disadvantages are her filter maintenance is a hassle. Oh well worth it!
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the robot! Cleans carpet great and not loud. Batter life is a little shorter than I would like. Side bonus: cats love to turn it on and follow it!
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friend- Cons mentioned:Navigation
Rated 3 out of 5 stars
It gets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent product the only problem I have is it doesn’t always find its charging dock
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great 'starter' Robot Vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want to shell out $$$ on one of these and not like it so decided to go this route 1st and then move up if needed. After seeing how well this thing works, I really don't see a need to upgrade. Awesome vac and it really helps.
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 2 out of 5 stars
Opt for the T8 or N8+ instead.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving this 2 stars because it sucks things up and it avoided falling down my stairs. I’ve owned the T8 for years and it’s a brilliant machine. This N79, not so much. I figured it was the more basic variant of my current EcoVac, but I was very wrong. This vacuum can’t clean in a straight line, even with the remote. It finds a small room and just stays there till it dies. Those are enough reasons to not buy this model, but ultimately it came down to the battery life. I ran this thing twice on a full battery, with the suction in standard and the second time with the suction on max. Standard suction battery life was 53 1/2 minutes. Max suction battery life was 40 1/3 minutes. Nearly 55 minutes isn’t terrible, but on a 90 minute advertised runtime, it’s a nope from me. My T8 has never ran for less than 75 minutes in the nearly 5 years I’ve owned it.
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi,
Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
Best,
Ecovacs Customer Care
Rated 5 out of 5 stars
Great little vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised that it was so good for the price. I did not want to spend a lot of money. It also went right under our coffee table and the bottom is close to the ground.
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hello,
Thank you for the review. Please reach out to us at [email protected] if you have any questions for us.
Best,
Ecovacs Customer Care
Rated 5 out of 5 stars
Excellent choice for pet friendly homes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several dogs and was really tired of sweeping. The deebot picks up pet hair, stray kibble and does a great job cleaning corners. It maneuvers over a 1/2” threshold easily and is easy to clean. Love this robot. Wish I’d have gotten it sooner!
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 4 out of 5 stars
It works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but in some cases feels like it’s not powerful enough to pickup everything. Also gets stuck sometimes in strange places where it should not.
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We call her Rosie! That's for those who remember the Jetsons. We were a little skeptical in buying this since we had never heard this name brand. However, she is great! If we could only get her to do the rest of the household chores.....
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 5 out of 5 stars
Great entry level vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my wife as our first entry into the robot vacuum world. I picks up an incredible amount of dirt from a floor that looked very clean to begin with. Only complaint is every now and then it has a hard time locating the charging dock.
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 4 out of 5 stars
First robo vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a present for my wife. She loves it. So far it works very well and haven't had any issues yet. I also purchased 2 yr ext warranty just in case.
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
I would recommend this to a friendRated 2 out of 5 stars
Somewhat of a novelty item. Mine was defective.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve wanted one of these vacuum bots for a while, but couldn’t justify the price tag as I consider this product category to be somewhat of a novelty. I bought it cause it was a Black Friday deal for $149. Figured the investment was low enough to give it a try. Setup was quite easy and after the first charge was complete (about 4hrs) I sent it out for its first trip. It quickly became focused in my dining room for at least 20 minutes since it had trouble getting out from behind my table. It’s not that it didn’t have opportunity to leave, but as it was about to be free it would do an about face and return. I picked up Deebot and moved it to the living room twice and both times it somehow found its way back. Sometimes Deebot sees obstacles and either slows down and turns before impact or gently taps and turns. Other times it rams into things at full speed. I did not schedule cleaning in the app, however Deebot decided that at midnight every day it would start cleaning. To be fair I did not read the manual to see if this was its default setting. After the first few cleanings, Deebot found its way back to the charging station with a full dustbin. It even picked up gold fish crackers. Impressive! Then I kept finding Deebot dead in various places. I realized that Deebot was not charging when on the station. Maybe that’s why I was finding it dead. I tried to position Deebot on the station and still, nothing. It’s going back to the store. Not willing to exchange to give it another try. Lasted less than 2 weeks.
This review is from ECOVACS Robotics - DEEBOT N79SE Wi-Fi Connected Robot Vacuum - Espresso
No, I would not recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hello,
We're sorry to hear the DEEBOT is having some trouble charging. Could you please try charging the unit with the power cord directly to see if the issue is with the dock itself? If you are still experiencing issues, please contact us at [email protected] attention Steve and we'll be happy to get the DEEBOT back up and running properly.


