Customer Ratings & Reviews
- Model:
- N79W
- SKU:
- 6453134
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the DEEBOT N79SE's cleaning performance, ease of use, and quiet operation, frequently praising its suction power and long battery life. However, some users experienced issues with the robot's navigation and Wi-Fi connectivity, while others found the app functionality and dustbin capacity to be less than ideal. The price point is generally considered favorable.
This summary was generated by AI based on customer reviews.
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use easy to assemble i would recommend item
I would recommend this to a friendGreat for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! Has a remote and cleans very good
I would recommend this to a friendWorks great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well on hardwoods and picks up dog hair
I would recommend this to a friendGreat fun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It picks up so much and kinda has a personality too
I would recommend this to a friendGreat starter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great starter vacuum. I would suggest getting a specific pet vacuum with a dog but this is great in our family room and office
I would recommend this to a friendIt’s wonderful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just love it. We run it in each room and voila!
I would recommend this to a friendDecent Entry Level Robot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need something for light duty then this works. It seems to have some issue learning your floor plan at first but it eventually learns.
I would recommend this to a friendHad Better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but have had better, i have a LOT of cat hair, and just didn't do as good of a job as I'ld hoped
No, I would not recommend this to a friendNice vac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First robot vac ive owned. So far, it's a good little vac. I should have bought one sooner than i did.
I would recommend this to a friend- Cons mentioned:Navigation
Terrible vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a iRobot which was equally as bad. This thing doesn't stay charged, it constantly get's stuck on rugs and such around the house. Often times it just stops in the middle of it's job and starts beeping for no reason. It will soon head back to Best Buy for something else.
No, I would not recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hello. We're sorry to hear the robot has been running into some trouble. We'll be happy to help diagnose and troubleshoot the beeping issue as well as assist with the other trouble the robot has encountered and we can be reached at [email protected] attention Steve to help out.
Entry level
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent does as expected. Its Random, so it has no learning rooms capabiltiy for efficienct patterns. Not a deal breaker at this price point.
I would recommend this to a friendSo-So product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked, but scratched up a wood floor and did a so-so job. Ended up returning because it wasn't worth it.
No, I would not recommend this to a friendOk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a year guess it could of been worse. Customer service is a nightmare to send it back n forth.
No, I would not recommend this to a friend- Cons mentioned:Navigation
Vaccuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a lot of furniture dont bother buying it.
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi,
Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
Best,
Ecovacs Customer Care
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mother had to have a robot vacuum and for what it’s worth it’s a nice gadget once it learns how to report back to its dock!
No, I would not recommend this to a friend- Cons mentioned:Wi-fi connectivity
We does job
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great initially but now having issue connecting to WiFi. Remote works fine
I would recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hello,
We’re sorry to hear the robot has been running into some trouble. The DEEBOT comes with a one year limited manufacturer’s warranty and if you could please contact us at [email protected] we’ll be happy to help get the robot back up and running the way it should be.
Best,
Ecovacs Customer Care
If you don't have kids. This is for you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used. It once or twice. But not what I wanted. Kids running in house. Dog barking after it. Just wasn't for me
No, I would not recommend this to a friend- Cons mentioned:Wi-fi connectivity
Can't connect to app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my 2nd Deebot, I had to warranty the 1st one & the replacement one still won't connect to the app. Ecovacs customer service is unable to help. I currently have an older version & it's connected to my wifi/app/Alexa, no issues. This newer model will not connect & yes, I'm on the 2.4 wifi. So frustrated.
No, I would not recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hello,
We’re sorry to hear about the connection issues. If you could please reach out to us at [email protected] we’ll be happy to help walk the robot through this process.
Best,
Ecovacs Customer Care
- Cons mentioned:Navigation
Bad robot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not perform well at all. It runs a completely random course, into each room before finishing the first room. Therefor everyone in the house is disrupted, in all rooms at the same time. It also gets stuck frequently on furniture bases, and under couch. Not a good purchase.
No, I would not recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hi,
Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
Best,
Ecovacs Customer Care
So so
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok. Put it in the finshed basement as there less peices of furniture it gets stuck under.
No, I would not recommend this to a friend