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Customer reviews

Rating 4.3 out of 5 stars with 1546 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the DEEBOT N79SE's cleaning performance, ease of use, and quiet operation, frequently praising its suction power and long battery life. However, some users experienced issues with the robot's navigation and Wi-Fi connectivity, while others found the app functionality and dustbin capacity to be less than ideal. The price point is generally considered favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,545 reviews
  • Rated 5 out of 5 stars

    Good Robo Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Robo Vacuum for the price, especially with smart assistant support. The smart assistant makes it very easy to control it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for pet's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's perfect under the couch ⭐⭐⭐⭐⭐ and all edges in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, picks up the doghair, perfect for my small apartment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the home. Assured it will accomplish what I’m looking for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Entry level into robotic vacuuming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it. There are limited selections for use. Remote control and wi-fi available connection. Seems to get stuck in a circle more often than I would like. Also does not always fully dock itself, which keeps battery from recharging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works very well. I love coming home to clean floors. It vacuums every morning at 7AM and automatically docks itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how to use this but it works great! I have 2 very hairy dogs so I use it every other day & vacuum once a week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving the remote to control the unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and love the remote. Nice not having to sweep all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on the hardwood floors and tile... no if only it would leave the puppy pee pad alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is OK I’m thinking of returning it because it Slows down on the carpet’s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality pics things up well could use a bigger basket

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    2 days of GREAT use, then nothing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 great days of use. On the 3rd day, the vacuum is spinning in circles. I cleaned off everything, every sensor, the dust bin, etc. The videos on YouTube suggested taking it apart, etc. I refuse to do all of that for a 3 day old product. I'm very disappointed. I really wanted this to be a win. I've been trying to find a robot that isnt $500.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Vaccuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robo vaccuum wanna be, works pretty good from what we seen, as it was a gift, but we tried it out before gifting. I didn't like that it missed spots and we had to put it closer to Port for it too go home by itself

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hello,
      We’re sorry to hear your experience with the DEEBOT has been less than perfect so far. If you could please reach out to us at customerservice@ecovacs.com we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    LOVE this product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one! We have 4 dogs and one is a Husky!! It stands the Husky Mom seal of approval!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 10, so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the brand but I had gift cards to burn and this fits the bill. So far so good, it sucks dirt very well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big helper with 5 cats around. Incredible how much dirt it picks up. Works great and a very affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. Love everything about it. Easy set up. Great for pet owners.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this on carpet, hardwood and vinyl surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good. It have good suction power..clean all the places, very satisfactory..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    for the price great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it may not be "roomb*" but whats in a name. it does the job!!

    I would recommend this to a friend