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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 249 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the mopping and vacuum capabilities, navigation, and mapping as positive features of the DEEBOT OZMO T5. The app, battery life, and quietness are also well-received. Some customers have noted issues with Wi-Fi connectivity and the small dustbin size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 249 reviews
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Good, quiet, little vac.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second model of one of these robot vacs. I realized after purchasing that it was actually less expensive than our old model but definitely does a better job cleaning. I have several pets in the home so my only regret is that I didn't opt for the version that empties itself into a canister. That will be what I look for the next time I purchase one of these things.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Best E-Vac!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best e-vacs if you are trying to save time especially if you are tired getting home from work or have guest coming over. I like the features on the app. You can program to clean certain areas or the entire home. The mop and sweeper are the best of both worlds. It leaves the floor looking clean and spotless. I would definitely recommend any busy household wife or mother to get this.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Deebot Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Keeps the house clean every day, very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great connected robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fabulously, smooth area rug to wood floor transition. Very silent

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Mopping

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Unit. Mapping works very well. Cleans house with ease!!!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot better then my old shark. Mops and vacuums with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 5 out of 5 stars

    terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VACUUM AND MOP'S FANTASTIC ON TILE AND CARPETING BY CHANGING DEVICES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little thing! We scheduled her to clean while we're asleep, and aside from moving a few loose rugs around, she's done spectacular! She mapped our downstairs and now she goes to town on her own, and she's doing a great job! She gets into little nooks and crannies pretty good as well, with her little circular brush/sweeper! She notices when she moves from hard floors to rug, and you can hear her "change gears" for the proper suction and brushing to fit the job. We have to clean her trap pretty much nightly, so we know she's doing a good job! As ppl with two dogs and a busy schedule, she's been a lifesaver! She has a mop feature too, but we only really use it for light clean up jobs, like dusty footprints that stuck to the floor, etc, our bigger buildup needs the occasional deep mop job by us, but that's fine. Overall, we couldn't be happier! The mapping feature and ability to schedule are WORTH it, you don't want to skimp on those features to save a few bucks, and I'm that person who usually does skimp to save! ;)

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good but the T8+ is worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this one since the T8+ was was sold out. After a week of use I returned it and was able to pay the extra to get the T8+. If I didnt watch reviews and see what all teh T8+ can do I would have been totally fine with the T5.

    I would recommend this to a friend
  • Pros mentioned:
    Vacuum

    Rated 4 out of 5 stars

    Good vacuum, below the average mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a good vacuum cleaner, this guy is perfect, but if you are lookin for something that mops well, too, you'd better look for something else. The vacuum is great, but the mop part just doesn't work.

    I would recommend this to a friend
  • Pros mentioned:
    Vacuum

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance started out amazing but has gone down over time. It struggles to get over a tiny ledge that it didn’t have issues with in the beginning. When it does work it has amazing suction. The app has some glitches as well.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 3 out of 5 stars

    Terrible for mopping, OK overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you see the bottom view, you'll note that the mop doesn't cover the entire diameter of this device. Because of this, when this mops along a wall, it misses several inches of floor near the wall, forcing the buyer to manually mop near all the walls in the whole apartment. Even for the center of the room, it doesn't mop well. When looking at the floor as the device passes by, about 40% of the floor is completely dry. It does an OK job overall, but if mopping is important to you, buy a separate robo mop that is rectangular in shape, and where the mop covers the full length of the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vacuum

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later and it seriously is hands down the best purchase I have ever made for my home. Literally picks up anything and everything. Run it once a week with a house of 4 kids/2 huge dogs. It’s a time saver.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Great robotic vacuum for two story house!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 star but some of the features need better instructions. Got this vac because of the two story mapping feature and ability to set virtual boundaries. A little tricky with initial setup but working great since!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Life is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Robotic vacuum & mop! Due to back surgeries, vacuuming and mopping are not possible for me. I've had to spend money on housekeepers that never cleaned the way I wanted my house cleaned. And now that these 2 duties are checked off, I can clean my house myself and save money too!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 4 out of 5 stars

    I would recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job mopping and vacuuming. The only issue I have is about the fringes on my area rugs. If I don’t roll them up while it’s in mopping mode the brushes get tangled in the fringes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vackerys Story

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Embarrassingly Vackery (as we’ve named our robot vacuum) has become a member of the family. I was close to returning to get the T8 but the reduced price on this T5 helped seal the deal. It does an overall great job on ceramic and carpet. Mapping the areas was easier than expected. Vackery gets stuck at times though usually when the kids have pulled out a chair from the kitchen table or something else odd not typically an obstacle. It seems to learn its environment better than I expected. Other than picking up the random 6 year old sock, pushing in chairs, and initial setup of “no-go zones” Vackery has matured nicely. I’m so proud of him!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a debot 601 prior to this and we loved it. We upgraded to this debot T5 and love this one even more. The mapping is great. Very efficient and really gets all the dog hair. We pretty much use it daily and it is amazing what it picks up

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Nice to see some one else cleaning!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would like having one because I am really into detailed cleaning. I was amazed it did so well! Only drawback was I couldn’t stop watching it the whole process. Oh by the way my husband bought it for my birthday and I have named it JEFFREY ☺️ lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App has gotten a little better, and overall great product except for two minor quips: 1. Sometimes it looks like the robot is a bit confused and rotates a few times around his axis in a spot (even with no obstacle in a known room and already in the middle of the cleaning process with known borders). 2. So far the mopping is a bit lackluster after a bit and only about 2/3 of the mop is wetting the floor. I have already increased the water flow in the app which improved it noticeably, but could probably go with the highest flow setting as luckily the water reservoir is bigger than expected. Overall though very happy with the functionality of it esp at the price point. Definitely reduces the overall choir of vacuuming to only those areas the robot cannot reach (so some areas under furniture or stairs etc.)

    I would recommend this to a friend
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