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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 249 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the mopping and vacuum capabilities, navigation, and mapping as positive features of the DEEBOT OZMO T5. The app, battery life, and quietness are also well-received. Some customers have noted issues with Wi-Fi connectivity and the small dustbin size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 249 reviews
  • Rated 4 out of 5 stars

    Ok so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for vacuuming so far, does well but 50% of the time doesn’t get back to its base and gets stranded. But you can locate it easily. Next is to test mopping. Max and max+ reduce the battery time by 60 min each, from 180 to 220 to 60 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecovac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Mops pretty well. Easy to learn to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new best friend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most I was skeptical. How good could it really be? Well let me tell you it's very good and I don't know how I lived without it. For us it needed to be time saver to justify and it took a few tries to understand it's logic but now I can say that it is cutting our cleaning time in half. Be patient and learn it's logic and you'll love it.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product very happy. so much better than Roomba

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Amazing Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing robot. This one is worth the money you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum does the job well. Good upgrade from the n75.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Navigation, Vacuum
    Cons mentioned:
    Dustbin size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Exceeded Expectations

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very impressed with this vacuum. There are three levels of suction and as a non pet owner I only needed the second setting and this thing picks up just about everything in its path. I say just about everything because please understand, there are obvious limits to what any vacuum can pick up. Programming was a breeze and I was able to program two floors of my home. I tried to do three, but was told via the app, two was my limit. Just make sure you take the charging dock when you want to map out a different floor. It laser maps once which you have to be patient with and after that, it does its thing. Once it returns from cleaning it alerts you and be sure to empty the collection bin as it is small, but again very impressive on what it picked up. It also has a mopping mode which worked better than I expected. In mopping mode it knows where it is going so no need to worry about any carpeted areas. I have a townhouse so it is both wood and carpeted areas right next to each other and it only deploys water in a very calculated amount where needed. A small cartridge slides in and out when mopping is needed. Pretty simple to use overall. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Waiting for a Price Cut/Discount

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously used a Neato vacuum. The Deebot vac is equal to and possibly better then the Neato unit. I’ve run it over the past two days. The mapping function is works extremely well. The Deebot unit doesn’t slam into furniture as hard as the Neato which will save my baseboard trim and furniture from marring.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 1 out of 5 stars

    Started strong and now returning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for first couple of weeks. Easy to set up, plus really happy with both vacuum and mop modes. The app is simple and useful. The floors looked great. Sounds good ,right? Nope. Now it has no idea where to go, always runs on carpet even during mop mode. Tried to reset and remap to no avail. Got stuck in the middle of the floor with no obstacles just spinning for a half hour until we got home. Disappointed and returning g tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 4 out of 5 stars

    Love our "EVie"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very good job in a very complicated house (lots of cords, weird furniture placement, carpet/tile in same room, etc.). Wish the mopping was little more "deep" but it does a great job of keeping the surface generally clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again but without mop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like it's sweeping functionality but having to refill the water tank and clean the mop every time isn't worth the results. Though the mopping results are decent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum and mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this is probably the most complicated and easiest to use vacuum I’ve ever opened. There are two side brushes that are color coded and a set of spares of those in the box. There is also the regular vacuum head brush that is smaller than most other brands and I as a little concerned at first. There are also 5 disposable mop covers and one reusable one along with the mop attachment. Last (besides the vacuum and instructions) there is a device that exchanges the brush for a direct air type vacuum. I've tried both. I focused far more on the direct air vacuum and mop portion as that is what I was most excited about

    I would recommend this to a friend
  • Pros mentioned:
    App, Mopping, Navigation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing vacuum/mop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. It’s incredible. Its super smart. It’s draws a map of your floor plan in the app as it drives around so it doesn’t miss spots, marks where carpet is and adjusts suction or doesn’t mop there and even marks chair legs and cautiously drives around them. The app meanwhile has all kinds of setting adjustments like suction power, mop water flow, and the ability to set cleaning schedules just to name a few. Although I got this as a timesaver, I’m addicted to watching it draw out my floor plan while working and seeing it interact with obstacles. It does a really good job of sweeping In front of itself while mopping from the back. It even ran over a blanket that was hanging down, got stuck, lifted itself off the blanket, backed up and then kept going. If you have pets and/or hard floors, you know how dust, fur, crumbs, and dirt just pile up over time. This vacuum mop Eliminates the need to dust, sweep, and vacuum weekly. Once I stop watching it in amazement, it will be an excellent time saver and a great help around the house. A true 5 star product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum have used roombas before the quality on this one way out matches the roombas. Took a little time to get the Wi-Fi setup but once done and the vacuum mapped the house I can easily tell Google to go to specific rooms and clean. would definitely recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the shark IQ and Neato d7, cleaning power, build quality, and app all are above the Shark and neato d7. The app especially is better, well designed and you can see the progress of the robot and map at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have stained concrete floors and 3 dogs, so it was a challenge keeping my floors looking good. However, this vacuum and mop has made a huge difference with keeping my floors clean and reducing the amount of time I have to spend cleaning them. One of the best purchases I’ve ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking that I would only need to use it once a week, but this thing picks up a surprising amount of dust even on a daily basis. I am now using it every other day and only need to manually vacuum my stairs now. Now if only they had a robot vacuum for stairs!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 3 out of 5 stars

    Good Vacuuming, not so great mopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuuming works well, mopping function is not that great. I wouldn’t pay full price for this one.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing technology. The cleaning could be better, but overall it gets the job done. It gets it self stuck in some areas, I just wish it knew how to get unstuck lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we figured out the areas where the robot got stuck- under coffee table, for example, we’ve been able to use this device effectively. All in all a good investment for keeping our house a bit cleaner and saving us time.

    I would recommend this to a friend