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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 249 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the mopping and vacuum capabilities, navigation, and mapping as positive features of the DEEBOT OZMO T5. The app, battery life, and quietness are also well-received. Some customers have noted issues with Wi-Fi connectivity and the small dustbin size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 249 reviews
  • Rated 4 out of 5 stars

    Finally I got a robust vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend set it up . So far, after using it about 3 times for our apartment, I have decided I like it. It actually vacuums great and seems to hunt for the dirt!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was good with price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good with price and features but my wife preffered the camera one with T8. There is no harm in keeping this one. If you are not much concerned about camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robotic vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good vacuum cleaner but we have not used the mop. Our house has a mix of carpet and wood floor. We would not buy this unit again only because we would only have the unit dedicated to vacuuming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vacuum works well picking things up. Mop part leaves my floors white and the bot goes all over the place and misses sections of the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option if you want your floor clean, the suction is super strong. The mopping cloth, does a great job. Just make sure you enable the advanced option to save map and use the area and custom cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Navigation, Vacuum
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I like it, easy to use, good job

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this robot vac today and I must say, so far so good. It's set up is pretty easy. Upon opening the box, right on top of the vacuum is a qr code, scan that, and it takes you right to the app for android or ios, I have both options in my house, both loaded and set up with the robot easily. You need to be on the 2.4ghz band of wifi in your house to set up, it paired right away. the app is fairly simple. you can have 3 variations of suction power, regular, max and max plus. the 2 brushed do well to get to the edges of my trim. I have a fairly large upstairs common area where I tested this initially with many chairs, stools, an island, mud room, and China hutch, navigated them well. I moved pretty fast and covered my 800 square feet in about an hour and a half or so. It took longer because it was its mapping and first clean voyage. Now, the issues I had was in the 2 bathrooms it traveled into, it bounced the door a bit away from the wall, then ended up getting the door closed enough it got shut in. With a little learning and making sure either the doors are shut all the elway or securely open, i'm sure I'll be able to leave it fully on it's own soon. It also did make a few shortcuts I have not seen my other robot vacuum do (proscenic m7) and it grabbed a few charger cords from a floorplug I have in my living room. luckily I was there and hit pause quickly before anything occured. I had swept parts of my house yesterday manually, so it's payload was good, but not what it could have been cleaning up after my wife and I and 2 young boys. As for mopping, this seems to do a good job also. I really like the separate tank and ability to vacuum while mopping. There are 3 levels of wetting that it has,a nice gesture. It does again a fair job. I have vinyl planking in most of my house, carpets in the bedrooms. I will likely use this robot upstairs and move my other downstairs, but that will be determined over time and more testing and comparison (and what my wife prefers mainly). I like that this comes with 1 washable and 5 disposable mop pads, and I'll be looking for spares soon, but preliminarily I did not see any available for this model yet. It comes with 2 spare side brushes, that is very nice as well as a spare heppa and sponge filter, just in case you are washing and drying one, but work still needs to be done. Overall, very nice robovac, good mapping/guidance, easy set up. I would recommend this to friends and family. value wise on par with peers in this same category.

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hello averagetechguy,

      Thank you so much for your 5-star review! Also sharing your rating with us and the community.

      Best,
      Ecovacs Robotics ecovacs

  • Pros mentioned:
    Navigation
    Cons mentioned:
    Dustbin size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice little Robot!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deebot was easy to assemble out of the box and you charge it up then do setup with the app. My suggestion is that you go through and familiarize yourself with all aspects of the app prior to setting it up. First time up it vacuums and maps your floorplan. It knows the difference between hard surfaces and carpet. The floorplan on the map is updated as it works. It is pretty quiet and does a decent job. I set it up to do a different section every day. Make sure to clean up any cords or if you have area rugs with tassels on them tuck them under prior to Deebot making its rounds. Mopping is decent and it vacuums the hard areas as it mops. Deebot can be integrated with Alexa but in most instances I found the scheduling app to do what I want. If has a little tool under the cover that you can use to clean the brush and whisker sensors including when it picks up the titanium strength long hair that my wife has. Things to consider: Though it is rated at 3+ hours of battery life it is really around 2hrs. Mopping is just a clean up don’t expect it to do the tough stuff. Since DEEBOT automatically avoids carpets when mopping if the floor system has carpet in between hard surface areas it can’t get there on its own. The dust bin is small as one would expect in a little bot but it does not have a sensor to tell you it is full. If you pause the vac and then start it … it remembers where it was. If you relocate the bot it determines where it is as long as you have mapped the house. And after it returns to the dock for charging clean up the dust bin. All in all it helps to take some of the load off keeping your floors clean.

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hello,

      Thank you for the review. Please reach out to us at [email protected] if you have any questions for us.

      Best,
      Ecovacs Customer Care ecovacs

  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Havent tried the mopping feature yet. Also have the Deebot 900 and havent been disapointed by either one.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it two stars instead of one because it did vacuum well. I got one, it made horrible noises. Did an exchange thru best buy because the company was no help and the 2nd one did the same thing. Sounded like a train on train rails. Clickity clack clickity clack the entire time. 2nd one also had navigation issues

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    VERY GOOD FEATURES

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the DEEBOT T5 TO REPLACE MY OLD ROBOT VACUUM. I QUESS YOU GET WHAT YOU PAY FOR. I REALLY LIKE THE DEEBOT FEATURES. I STILL NEED TO LEARN MORE ABOUT THE APP FEATURES.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. It does seem to hunt down cords to get tangled in. But set up enough fences and you're good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum/mop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife got this one to replace another robot vacuum from a different company that stopped working after 2 years. We have had the vacuum for about two weeks and it's been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great just have b home when it runs it runs into stuff and gets hung up sometimes wife loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vac.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vac. Especially the mapping and mopping. It’s easy to use and does a good job at cleaning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was decent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum worked fairly well for about a year. The suction power was more than adequate and it rarely had issues. After that first year the vacuum kept forgetting the house map and seemed to struggle to travel in a straight line at time. It’s probably outdated and needs to be retired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent robotic vaccum and mopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robotic vacuum and mopper. Maps the area of your home using Lidar sensors. Schedule the mopper and vacuum cleaner at your convenience using mobile app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest gift ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine!! It’s easy to start and it programs itself. The navigation system is the best. Already looking to purchase another one for a different floor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth your dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, to do a quick pick up on crumbs... but not a good vacuum for an everyday duty. I actually sweep and mop before I use it ... because is constantly “tangles” with everything! A bit annoying when you’re trying to save some time. It’s too pricy for just keeping up the little crumbs

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    I love this vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best vacuums you could get if you don’t care about having the extra feature of the emptying bin. I highly recommend this product to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this product!! I never thought this will clean and it does the entire house !! So happy I believe this is a great addition to our family !

    I would recommend this to a friend