Customer Ratings & Reviews

The best robot vacuum to have. I love how/what I can do witht the app

So initially getting it, the product was amazing after a couple months tho me and my wife arnt so happy with the product now. We consistently have clogs. that we have to clean out every time we vacuumed which is super inconvenient. So we spend anywhere from 5-15 minutes cleaning it out where we were hoping that vacuuming would be out of the choir list now its been replaced with cleaning out the robot vac

This thing is amazing! Seriously thinking of getting a second one!

This robot is amazing, I am enjoy. I recommend to everybody. Very good.

It is a great vacuum / mop combo. And was able to purchase in sale

I think i am a pretty earlier adopter of technology. The Deebot T10 is my 4th robot floor vacuum and its been my worst experience. It doesn’t seem to see much of anything, runs into everything, voids nothing and doesnt seem to learn from previous experiences. It was a complete waste of money for me. I am now skeptical and learly to make another such purchase. Ugh!

Amazing product. We've had it a few weeks, and use it daily.

So many options and so smart. This is worth the money

I’ve had two Deebot vacuums from Ecovacs and I’ve had this T10+ for almost a year. It’s a good vacuum but not without pretty frustrating connectivity issues along with some lower quality parts than desired. The app and vacuum has great functionality when it wants to work. The app is constantly losing connection with the vacuum and requires an elaborate process that takes away some of the convenience of a robot vacuum. My breaking point was after 15 months of using it in the same apartment with all of my digital barriers setup it decides it doesn’t want to work on that map anymore. I can’t get it to work without it having to do a full new scan of the apartment where you have to watch it to make sure it doesn’t destroy something or yank a cord out of the wall…which it did. I’m over the app issues and I’m going to go with another brand in a few months, after only a little over a year I believe it needs replacing which is unfortunate for something that cost $1k.

Returned unit unopened as it did not have the features of the next model up. Better to buy the higher priced model with more features!

Does a great job vacuuming and a good job mopping. Great for a house with pets.

Just bought it a year ago and it’s already broken. Expensive too. The bad thing only 1year limited warranty. Now it’s exactly after the date purchase warranty is gone. Very disappointed .

we are trying to work out the bugs it gets stuck a lot

Unfortunately not a very good vacuum. It gets lost and shuts down. The brush gets tangled very fast and it stops working. It doesn’t recognize objects, runs into all of them.

This robot is absolutely amazing! It's so intuitive and does a fantastic job of sweeping and mopping. It has cut my housework in half, and every penny spent on it is totally worth it! If it worked as advertised, I'd have nothing bad to say. However, if you're like me, you won't enjoy spending $600 or $700+ dollars on something that falls short to a $90 Eufy. It also has issues with mapping and connecting to the docking station. It's better to move on from this and find something better, throw it all away.

Moping is good , vacuum not up to that level like other competitors

The water tank attachment is made of very thin, cheap plastic and is prone to breaking. The release button/clip broke within the first 30 days of owning this. When I emailed Ecovacs’ customer support, I was told the water tank was not covered under warranty and I was directed to buy another from their website for an outrageous price. I purchased a replacement water tank from a third party manufacturer and it’s made of much better materials for a fraction of the price. It’s incredible how this company charges $1,000.00 for a product made with awful materials and then is selective in deciding which cheap components are warrantied. There are better options for better prices which hopefully have better customer service.

I have been using this product for a year now and has been giving me issues over connectivity over six months. Every week I have to map the area or connect the device back to the wifi. Also, reconnecting the device takes several attempts. The device vacuums but the added hustle has become an issue and now I think its not worth the price.

Accurate description and perfroms above expectation. Zero issues on it so far and the instruction are easy to follow.

Pricey, smart, battery didn’t last a year. I’d the dust bag malfunctions when it is self emptying, then it clogs up the suction sponge, and you can’t access it to clean it for better suction, so it always says it’s full.