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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 320 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers recognize the DEEBOT T10+ Robot Vacuum & Mop's excellent mopping and mapping capabilities, praising its ease of use and auto-empty feature. Many appreciate the quiet operation and long battery life, while some users experienced challenges with object recognition. Although some find the price point high, the overall performance and helpful features are frequently highlighted in positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 320 reviews
  • Rated 3 out of 5 stars

    Needs more improvement

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money i paid for this gadget it doesnt seem to hold up near as much as my other ecovac. The features are great but it isnt as smart as it claims. It gets caught and it rarely finds itself back to its base.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what every mom needs!! Works perfectly, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and easy to use. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and grwat cleaner. Overall very satisfied!

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care

  • Rated 5 out of 5 stars

    The helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Does all the work for you!! Literally!!!

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 3 out of 5 stars

    Average cleaning for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mop doesnt work that great. Machine gets stuck trying to jump over everything. Picks up small and meduim pieces off the floor (good thing/bad thing)

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.

      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    Good Features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this device. I dont see any down side.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tassels get stuck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my J7. The carpet doesn't have the pretty lines like the J7. I liked how the carpet looked after J7 vaccumed. It always gets stuck on tassels!!! J7 handles tassels without issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly! Self cleaning working perfect. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slightly disappointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly disappointed with the level of noise, and often gets tangled to the charging cables/wires. Need constant supervision and pull that out when stuck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    She listens well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It listens well, lol and it is great how it works with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timesaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff! The vacuum has saved me so much time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good robot!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little robot. Saves me a lot of time and effort.

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Cleans extremely well. Definitely quality vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum! The mop part is okay but definitely worth buying for the vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beauty in looks and job performance. She's very smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.. gave it to my sister as a present and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecovacs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the best purchase I've done in a while, highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets all my expectations. Does an excellent job of cleaning carpet and floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mopping
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Remarkable product but cons mean not quite 5 star

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robotic vacuums and mops have been around for years with names like Roomba and Scoober, etc. I have owned three, and all perform somewhat successfully, but somewhat unreliably. The Ecovacs Deebot T10+ is the best robotic Vacuum and mopping product I have used. Alas, it still fell short of my hoped for expectations. Very close -- but no cigar! First, the pros: It is well constructed with a long life battery and easy set up. The application that you load onto your controlling device is well designed with features that surpass those of competitors. Pairing your device takes under a minute and then mapping begins as you launch the Deebot for its 1st cleaning. It is very fast and effective with the app displaying precisely where it is in your home. When the Deebot charge wanes, it returns to its home and recharges (it also empties it's debris haul), and then resumes cleaning. The app allows you to place furniture and other objects in areas where you can fine tune the map of your home and improve the efficiency of the Deebot's travel. The apps 3D view is excellent. I was amazed at the power of the Deebot to bump against and push/move light furniture. I have 2 small tables with legs connected by a metal bar approximately 1/2 " off the ground that the Deebot climbed over once and pushed the second time. In the bathrooms, I have throw rugs and a U shaped piece of carpeting around each commode. Deebot got hung up and needed help. Several times it got stuck in areas with small area carpeting, and therein lies the rub. I was unable to set it to do its job reliably 99% of the time. There were several locations where I had to pick up carpeting and light objects such as TV tray tables. If I overlooked something, Deebot usually got hung up. Whenever i was diligent in picking up throw rugs, small area rugs, light weight furniture, the performance was MASTERFUL! The fact that I could easily select a room and area for mopping was excellent, and the Deebot did a very good job. I believe that Ecovac will continue to make firmware adjustments to it's outstanding application and this product will then be reliable enough to set and forget, and maintain a clean home with minimal effort -- which is the dream of owning a robotic vacuum/mop. Almost 5 stars.

    I would recommend this to a friend