Customer Ratings & Reviews

The DEEBOT T20 OMNI impresses with its powerful cleaning performance and innovative design. Its omnidirectional mobility ensures thorough coverage, reaching even tricky corners effortlessly. With smart mapping technology, it navigates seamlessly, adapting to various surfaces. The intuitive app control adds convenience, allowing personalized scheduling and cleaning preferences. Compact yet efficient, the DEEBOT T20 OMNI is a reliable choice for hassle-free automated cleaning.

The machine works great but the app is way more complicated than it needs to be. Ecovacs does offer very good support though, and through them I discovered that you can not only scroll down in the setup page, but you can also scroll the cleaning modes bar to the right to reveal a customize mode. This custom mode is what I needed to let me schedule different cleaning preferences on different days. (The other modes all share the same "Cleaning Preference" which selects between vacuum-only, mop-only, vacuum & mop, and mop after vacuum.) So I use the AUTO mode with vacuum-only selected and my customized mode with mop-only selected to schedule vacuum-only the day before it mops. An issue came up where there was a notification that the dust bag was full. I checked the bag and it was nowhere near full. So either it is simply time based or usage based, or Ecovacs just wants to sell more supplies. It does not appear to be based on actual bag fullness.

The DEEBOT T20 OMNI was my introduction to robotic vacuums and it made me a huge fan! I wasn't expecting to be as impressed as I am, however, this little robot has been an amazing addition to my household. I have very fluffy pets and they shed like crazy. Before this vacuum, I pretty much had to vacuum every other day to keep up with all the fur. Now I can go a couple of days without needing to empty the bin, which is great if you're lazy like me. I can see emptying the bin less frequently if you don't have as many pets or if you don't live in a really dusty area. The mopping function is pretty good as well! The water is hot and it has brush pads that actually scrub and get rid of built-up dirt. It has had zero issues switching from hard floor to carpet and it has yet to get stuck. The TrueDetect 3D technology has done an amazing job of making sure it doesn't bump into things. The app is pretty good as well. It's very intuitive and you can fully control the vacuum. It has never been easier to set cleaning times! There's no subscription required either. Given this vacuum is so feature-packed and actually does an amazing job, I definitely recommend it!

The ECOVACS Robotics - DEEBOT T20 OMNI Wi-Fi Connected Robot Vacuum & Mop with Self Washing Auto Empty Station takes all of the things which are amazing about ECOVACS products (innovative features, quality cleaning and an excellent app interface) and adds the ability to CLEAN your mop/water solution without any manual intervention. Seriously... it doesn't get any easier than this. You can set up routines and let it run without any intervention. I love my Ecovac!

The machine is incredible. It is easy to use and reliable. Highly recommended. It does a very good job.

I purchased this to update my old ecovacs T8. I selected this model because it looked the most similar to what I had. I returned it after less than a week and selected the X2. Here's why. First, the T20 is significantly taller that the T8, it was unable to clean under things the T8 was able to get under. It is also wider, so it didn't clean between chair legs like my T8 used to. Second, I purchased this believing it held water in the unit for mopping, it does not. So all the wetness from the mopping comes from constant returns to the station to be cleaned and return to cleaning. You only have 3 options for time to accomplish this, 10min, 15min, and I believe 6min. This means that after your selected time, the robot will return to the dock to clean and rewet the pads. On the first cleaning, my robot used all the full tank of clean water. That's why I stated in my title that this isn't for large area mopping. My entire floor is wood. Lastly, the mapping is horrible. My old T8 showed a more detailed map, this one turns every room into blocks and doesn't display doorways very well. I don't have images to show the difference so I'll try to explain. I have a rotunda entrance that my T8 displayed perfectly, rounded. The T20 squares the entrance, and additionally adds exterior walls to that map. I really don't like this and the X2 does the same, but the X2 is more precise. Also, the T20 doesn't seem to constantly scan and refine the map. The old T8 was also always refreshing the map, the T20 did not. For these reasons, it went back to the store. The only positive thing I can say is that the mopping is much better than the T8. Other than that, it's a downgrade.

The Deebot T20 definitely cleans the house, and the mopping feature (and self-cleaning) saves time and effort, but the mapping needs work, and we only get 2 - 3 mops out of the reservoir.

Great price, great battery life and overall easy to use!

Great product. Don't give 5 stars because it is on the expensive side. It does miracles to my place cleaning after my dogs. If you are looking for a high end vacuum cleaner this is it.

There's a lot of robotic vacuums with mops. This is different. It comes from Deebot, a veteran with robotic veteran. It has dual mops for better mopping, alongwith hot-mopping as well as 3D-mapping which is huge. The robot's True"eye" is a game changer as it can identify common objects and avoid them. Go for it!

I've owned a Deebot for years and it still amazes me how I can turn it on and do other things while it cleans. And, the app alerts me if it needs cleaning or rarely stuck. And, at $400 off ($699 currently), if mine fails, I'm buying this model, comes with self cleaning tank. Wow.

I highly recommend this, as someone with 3 cats and 2 dogs my house was always dirty. I purchased the Omni and I come home to sparkling clean days every day. I set the schedule to clean just before I come home from work and it’s perfect. Highly recommend.

T20 is a grwst combo cleaner tonhave it around and given its recent price reduction, its a no brainer. Vacuum and mopping done to the tee, mapling is better than previous models. Recommended buy.

Fantastic product. The app has some glitches, but for a family of four, makes keeping the house clean a lot easier.

Solid robot vacuum, though prefer if it was black to suit the house. Great emptying mechanism and quiet.

Awesome price for this product. Ecovacs is a trusted brand and this T20 Omni stands true to that.

Amazing has made my life easier. Some concern about battery but it does an excellent job. I had two before it and they did not last.

Best investment are family has bought the Deebot t20 not only cleans the floor it also mobs your floors it save you money time plus it gives freedom my family would recommend Deebot t20

T20 vacuum sucks up crud on carpets and mops floors that can be mopped and can tell the difference between two so it does it right and you don't have to. but it can't tell the difference between small things you want and don't want so you have to do some clearing yourself. The dustbin self-empties so all you have to do next is plan how you will enjoy your clean home.

I purchased this vacuuum and love the way it works. It keeps my floors clean all the time giving me more time to do other things.