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Customer Ratings & Reviews

Your price for this item is $349.00
The comparable value price is $1,099.99

Customer reviews

Rating 4.3 out of 5 stars with 261 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the DEEBOT T20 OMNI for its powerful cleaning performance, ease of use, acceptable noise level, and impressive suction power and battery life. The robot's object detection capabilities are also well-received. However, some customers have expressed concerns about its navigation and mapping accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 261 reviews
  • Rated 5 out of 5 stars

    Outstanding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came here to tell you its worth every penny, it flat out works. Don't pay inflated prices for a name you may know, this is the only name that matters. We have one and it does everything you need it to do, you won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Good helper, very light cleaning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a damp cloth or light vacuum, don't expect deep cleaning. Helpful for daily pickup. Saves you time. (Incentivized Review)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my deebot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my deebot. Used it this Christmas holiday to clean up sand, cookie crumbles etc left after the holiday party was over. It was quick and allowed me to do other things.

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care

  • Rated 4 out of 5 stars

    ECOVAC HT20

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5stars but it’s a little expensive but it does do a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DEEBOT is amazing! It saves me so much time during the week. Works great! It’s durable. Think smarter not harder get your beebot today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More time for other things!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vac is so great! I set a schedule, it cleans the house, and empties itself! I have so little I need to do to maintain it. Love the Ecovac line!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic product. I love that there is now less time spent cleaning as the unit does all the work for us! Definitely recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cleaning machine money can buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deebot is perfect if you have pets or just need to eliminate the time it takes to vacuum and mop. This vacuum will save your life!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good robo vac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a pretty good robo vac, does what t needs and easy to clean. hardest part is to clear the flor for it to roam free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy! Does its job very well. Coonects to Wi-Fi and automatically empties out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anouther great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know hownthey keep doing it but every deebot Ecovacs comes out with ot better than the last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best vaccum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DEEBOT T20 OMNI The best vaccum technology definitely doest its job I definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go for it. It is the best out there. I love it. You will be amazing on how it can be done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great every day I am more surprised by the performance of each device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, helps keep the house clean with minimal effort on my part!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vacuum robot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Vacuum robot, help me to save time and clean my floor well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robot!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy! Its time saving and i encourage everyonr to buy it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Ecovac Deebot T10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot died a year and half after purchasing from Best Buy . Customer service claimed it didnt have the parts to repair it . I would be notifed via email when they have parts to repair this model . So basically its waste money . Stay with a reputable brand . Even if there was an extended warranty . They dnt have the Parts ? As per ecovac rep.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Dear Customer,

      We appreciate you taking the time to share your experience. We're sorry to hear that your experience with ECOVACS has been less than perfect. We strive to provide excellent service to all our customers. If you have any other feedback, please feel free to contact us directly at customerservice@ecovacs.com.

      Best Regards,
      ECOVACS Customer Care ecovacs

  • Rated 1 out of 5 stars

    Not great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a couple months. Then started glitching out. Contacted Ecovac customer service. They had me do a million things to it, then told me to box up the whole thing myself and send it back to them. I could not do that. Not great customer care.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Dear Customer,

      We appreciate you taking the time to share your experience. We're sorry to hear that your experience with ECOVACS has been less than perfect. We strive to provide excellent service to all our customers. If you have any other feedback, please feel free to contact us directly at customerservice@ecovacs.com.

      Best Regards,
      ECOVACS Customer Care ecovacs

  • Rated 1 out of 5 stars

    Avoid Evovacs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecovacs doesn't inadequate product support and does not provide continuous software updates to fix issues unless its critical.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Dear Customer,

      We appreciate you taking the time to share your experience. We're sorry to hear that your experience with ECOVACS has been less than perfect. We strive to provide excellent service to all our customers. If you have any other feedback, please feel free to contact us directly at customerservice@ecovacs.com.

      Best Regards,
      ECOVACS Customer Care ecovacs