Customer Ratings & Reviews

Amazing vacuum working all the time with this vacuum

Just started using it and so far it's really good. I wish the app was a bit better in terms of experience but it's pretty good.

this vacuum and mop robot works absolutely flawlessly throughout and the connectivity is flawless works well and has its own built in voice assistant

I bought this on 3rd.for 399 And now it’s 279.i bought it online from bestbuy app. We went to bestbuy personally and ask for price match.they said it is bought from marketplace from our bestbuy app.so we cannot do price match. Then we went in bestbuy app and chat with customer support.they said to send screenshots and best thing is they never mention where to send and no option on chat window.now I feel so bad to purchase this only and wasted my money.after purchasing no one wants to take responsibility

Working good so far the vacuum is not as good as I wanted it to be but it doesn’t really really good job

Good equipment work good like to use i am happy to best buy customer

The robot and station work very well and I am very happy with them. The reason this is getting 3 stars instead of 5 is the app, which is just awful. It is unstable, slow, unintuitive and just all around badly designed. While the system can be setup for automatic scheduled cleaning, if you want to have it clean a different floor it is necessary to use the app which is beyond frustrating.

This vacuum skips all the important areas, and vacuums random places without going in order. It also keeps losing its location and never seems to be able to find its way back to the station. After 10 months it started just shutting down after it worked for 2-3 minutes and the lights indicating that the brush needs to be cleaned, which it has been clean already. It needs a lot of babysitting and restarting.

I have tried used this product for 5 times since I bought it, hoping it would work as I have a pet which sheds. But unfortunately, it doesn't work. It keeps getting stuck saying brush entangled but when i check there is nothing entangled. When I put it down back it starts working again. I have stopped using this product as it needs baby sitting to make it work by lifting it each time it gets stuck (which happens very often). Very disappointed. I bought it thinking it will help me. But it seems it needs my help for it to run.

Love it. Great product, I typically buy some Lysol to put in the clean water tank and works well.

App improvements and robot navigation improvements needed.

Great vacuum bought it as a gift for my mom she loves it very convenient very cool she loves it!

I have 2 dogs and 2 cats and this thing is a life saver!! Does require some maintenance, but overall saves me so much time throughout the week!

Works very well with internet connection every time when we get home the floor I clean

I've had mine for 6 months and it works perfectly. Very customizable and efficient. 100% recommended

Does a good job on hard surfaces. Carpets not so much.

It’s very efficient and save my time. I loved it!!

We have 4 cats and no carpet. The combination of sweeping and mopping is a extreme timesaver.

Best machine ever, I’ll recommend to all my friends and family

This vacuum has exceeded my expectations. I would recommend this item to everybody looking for a robot vacuum