Customer Ratings & Reviews

This robot has many features that give you a better quality of life over time and cleanliness. It recognizes the whole house very well although after it does the first cleaning it recognizes the carpets. The price is affordable due to the operation of the machine, the application of the phone has to be studied but it can be for everyone, it has no complications. Scrub very well and you can put it on several levels. I recommend it

Great improvement over the x1 omni, i went with this one over the x2 since most review for x2 mention poor mapping and obstacle avoiding issues. That is prob due to the lidar not being at the top like it is on the t20 and x1. Pros and cons: Pros, easy to maintain clean robot and station every 30 hr of run time, parts last long with medium to high clean settings about 3 month, easy replace dust bags and parts, good mapping/map features to merge or separate areas for cleaning, custom cleaning schedule, smart object avoid, can sweep first then mop and knows exactly were it stopped and returns so helps battery to last more so one robot can handle about 2000sqft or more Cons: bags dont last long when settings is smart empty to empty every time instead of when done we use smart setting due to dog hair so bag is replaced every 30-45 days, can get tangled with carpet mat if it is thin

This would be my second T20 Omni, the first lasted 4 days till a bump sensor error sent it back to Best Buy. With that being said, the second unit I tried has worked well. The vacuum has powerful suction, allowing even hard, heavy debris (ie- kitty litter) to be picked up with ease. The mop is a fantastic feature, especially for someone who is partially disabled. I just add a small amount of floor cleaner in the reservoir and it's even better. So far I only have 4 minor complaints-- 1) the clean and dirty water tanks seem to need refilling and emptying daily. The Ecovacs X1 Omni I used previously DEFINITELY didn't use that much water. 2) The laser obstacle avoidance leaves a bit to be desired with specific situations. If a power cord it rolled up in a circle, it avoids that cord. If the power cord is laying unrolled on the floor, it will eat it. Same with socks or underwear. 3) The application doesn't allow for you to tell the vacuum to not go back to clean the mop pads while ONLY using it on carpet. 3-4 times, while the mopping pads are lifted, it will go back to the station to clean the mopping pads. The app even correctly identified it was carpet, but still having this same issue. 4) the base station cleaning tray doesnt come out to clean, requiring you to get on your hands and knees (not ideal for disability) to clean a small plastic mesh filter and scrub the interior of the station.

I wasn't sure if this robot vacuum was going to be something I really liked when purchased but the price was on sale at a decent markdown so I took the plunge. It was easy to set up via my internet and mapped the house swiftly using the Ecovacs app. I did have to remap the house once but it isn't tough to do. When you want to start her up you just say OKAY YIKO and she replies I'M HERE. Then you tell her what you want her to clean. I mainly say CLEAN THE HOUSE and she proceeds to clean all the mapped areas. I only use the vacuum part of this robot and not the mop so cannot speak for that performance. However the vacuum works awesome even though it's not the strongest suction model on the market. I do use it on the STRONG mode as I found the Standard mode wasn't picking up that well. There is one more higher strength mode but I haven't found a need to try that yet. I have about 700 sq ft. that I use this to clean. My house is 3,000 sq ft. but there are areas that I want to pass up on. Yiko can clean all 700 sq ft and still have about 30% battery life left. She also does a very thorough job! Announces her return when she is finished cleaning and finds her way back to the charging station every time. She does have a bit of an issue climbing over a couple of my thresholds and onto some braided rugs but I am always around when I fire her up to clean so I gently give her a push and on the way she goes. I am highly pleased with my purchase although I've only had it about 3 weeks. Hopefully it will hold up well and last for a good while. I use it 3x a week and always blow the dust off the filter and clean the roller every time. I also make sure the sensors are free of dust and wipe it down as well. Be sure to check the dust bag so it doesn't overfill. I am still on my original and it has lots of room left. With proper maintenance I feel this will be great and was a good investment. At present I can no longer push a regular vacuum cleaner around due to pinched nerves so this is the perfect answer. I have had NONE of the problems some folks have mentioned and therefore I love my Yiko!

Deebot T20 Omni offers quite a few noteworthy great features ### Pros: 1. **Cleaning Performance:** The lift-up mopping functionality makes it a versatile cleaning assistant, tackling both vacuuming and mopping tasks effectively. 2. **Efficient Mapping:** Its ability to map the house in half the time compared to a Roomba is a significant advantage, saving time during cleaning sessions. 3. **Adjustable Suction:** The option to adjust vacuum suction power for quieter cleaning is a great feature, especially for maintaining a peaceful environment while it works. ### Cons: 1. **Complex Initial Setup:** Some users might find the setup process complicated, potentially causing initial frustrations. 2. **Uncovered Spots:** Despite its capabilities, there have been instances where certain spots are left uncleaned post-run. This issue might be linked to the absence of cleaning agents in the water tank, affecting its mopping performance. ### Overall Impression: Despite the initial complexities in setup and occasional missed spots potentially related to the absence of cleaning agents in the water tank, the Deebot T20 Omni has left a positive impression. Its efficiency in mapping and its versatile cleaning functions seem to overshadow these minor drawbacks, leading to a very positive overall experience.

ECOVACS Robotics - DEEBOT T20 OMNI Wi-Fi Connected Robot Vacuum & Mop with Self Washing Auto Empty Station - WHITE- I recently bought this device for my New floors. Excellent!!! I just run and never have to do by hand again! Love it!

This vacuum has been a life saver. We have two dogs and three cats so our floors get dirty instantly. I can run it on vacuum mode and mop after and I still have battery left over, it charges pretty quickly so if I want to run it again at night it’s fully able to go again! This has significantly cut down our manual sweep/mopping to 2-3 times a month to get a good deep clean in! We’ve had it for a few months and haven’t even needed to empty the dirt bag within the charging box!

This is the third Deebot that I have bhought. The first one was only a vacuum which we replaced with the T8 which had an oscillating moping unit, and then we got this one. You can see how much progress has the company achieved throughout the years. This model did the map very quickly, is very quiet in operation, easy to setup, and runs very smoothly with little user input. I would certainly buy a 4th one and I recommend this one a lot.

Love this vac/mop overall. The station is larger than expected but great quality. Does the job and really cleans the floor, especially the mop on the tile. With 2 big dogs and 3 kids the floor gets messy and the ecovac really helps eliminate the mess. The setup was easy until I got to the mapping and all the other things you can do within the app. It gets a little confusing but if you take the time to learn everything (YouTube is a big help) it starts to make more sense.

We have the whole house scheduled every night while i schedule area cleaning after breakfast/lunch to mop out any spills by the kids. We also add add a few drops of freshener on the clean water tank so it helps make our house smell good

Totally love it cleans very good and the app is great . Its housing get a little dirty in the ramp after a couple of use but its understandable and the housing it self is BIG. We love it at home have it programmed to do a full house cleaning before we arrive and wets and dry the floor perfectly

This vacuum promises everything and delivers nothing. The pads don't lift up early enough to not get your carpets and rugs wet. Usually it gets the rug stuck between the pad and the vacuum causing it to detach from the vacuum and stop working. This then resets the entire cleaning process and it has to start over. It constantly runs out of water. It stays about 8 in from walls, corners and under cabinets because it detects obstacles and stays right away from them. So literally everywhere dirt collects, The places you wanted to clean, it doesn't. It would give it more than one stars for aesthetics and theoretical design but there's so many people on here talking this thing up like it's a miracle. It deserves to be taken down a notch. We've had it for a week and it has yet to complete a single cleaning without four or five malfunctions. We're taking it back to buy a better version.

Delivered on time. Setting it up was fairly very easy. It mapped the whole level 1 in 2 attempts and started on it work. Good suction power and mopping has been really well so far.

Overall, it works really well. The water tanks are big, so you don't have to refill the water too often. However, I do believe it uses more water to mop as the floor is a wetter compared to my other eufy omni x10. I do like the double spinning brushes, seems to pickup more debris.

House has never been cleaner, but i will say that you ocasionally have to remove hairs which is a chore, but on the bright side, the machine proves its sturdiness. The mopping with the wet pads is great, but soap needs to be purchased from the supplier though it says it does not need it, on the app they have supplies of it. I read that you should buy their stuff simply so that it deosnt hurt the machine. Nonethesless, I have not had any issues with the machine other than that and the interface is nice but a little bit to get used to.

Love this Robot Vacuum & Mop. We have been using it for about a month now and really love the simplicity of it. Having the mopping pads cleaned and rinsed by the machine is great. The base is large but we have it in our laundry room and the bot still finds its way home every time.

Overall we are very pleased with it. Our house is a little larger so we can't do the vac/mop at the same time because the battery won't make it. We've thought about purchasing another to assist with that.

Great product. We loved, work perfet clean everything

This is just magic, my mother have arthritis and this machine save our life's!!.the house is clean everyday and she don't need do any effort :)

I absolutely love this system! Best purchase ive made since my bedjet!!