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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 278 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are pleased with the DEEBOT T20 OMNI's powerful cleaning performance, ease of use, and impressive battery life. The noise level and suction power are also well-received, along with its object detection capabilities. However, some customers have expressed concerns regarding navigation and mapping accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Works well and the LiDar works great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Setup is easy and it tracks a lot better than some of the older Shark Models and gets stuck less. Replacement parts are reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Robot Maid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best robot vacuum I have ever had! So easy to set up and operate. I can block areas that I want left alone and send the vacuum to clean and mop individual rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Robot it keeps my house clean and so easy to use. Named mine Buddy’s Toy.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Get this or regret it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the Mac daddy of all vaccums. The mess my 3 young boys make on the daily keep me cleaning all day everyday until I bought this. I start it on my phone and that’s 1 less thing I have to do. It empties itself and I can sit back. Set up was easy you do have to let it map your house so it can follow the path every time it vaccums. The mopping feature is more of an up keep. You will still have to use a real mop to really make sure your floors are clean. This is worth the money for anyone who has pets or kids!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Deebot T20 OMNI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is incredible. It is easy to use and reliable. Highly recommended. It does a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Deebot owner fan.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a Deebot for years and it still amazes me how I can turn it on and do other things while it cleans. And, the app alerts me if it needs cleaning or rarely stuck. And, at $400 off ($699 currently), if mine fails, I'm buying this model, comes with self cleaning tank. Wow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd choose no other vacuum! Shopped and went through at least 10 different vacs and this is the one!

    I would recommend this to a friend