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Customer Ratings & Reviews

Your price for this item is $620.99
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The comparable value price is $1,549.99

Customer reviews

Rating 4.2 out of 5 stars with 389 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the DEEBOT X1 OMNI's mopping capabilities, mapping, and vacuum performance. The robot is also praised for its ease of use, quiet operation, and auto-empty feature. However, some customers have expressed concerns about the battery life, app functionality, connectivity issues, and obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 389 reviews
  • Pros mentioned:
    Vacuum

    Rated 4 out of 5 stars

    Expensive but good. Buy on sale.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for what it is. Should be half price. Good vacuum overall. This is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing robot, I love the fact that it auto empties its bin into the holder and the laser mapping is so helpful in mapping out my house using obstacle avoidance.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    The best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best deebot and time saver! I would highly recommend this brand if you’re thinking of buying an automated vacuum! Time saver and life saver!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dreambot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my dreambot, If you read the other ev iews you will see all the reasons.I'm only up to the Ozmo for now, but this will be my next purchase. What i love the best about Ecovacs is the efficient work they do, and the clean house and air with very little dus to be found when you schedule the work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mopping

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great. This is a wonderful product for home automation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool system. Works really well on a programmed schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Vacuum

    Rated 5 out of 5 stars

    Great robot vac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum with awesome features. Runs quietly and empties itself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    By the the worst vacuum I’ve ever owned!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, this is the worst vacuum I’ve ever owned, and in the top 3 worst purchases made. For $1,500 I had high expectations and it delivered for the first 90 days. After that it just because a source of headache. The mapping features won’t save, it constant disconnects from wifi, the main brush stops spinning, it constantly “gets lost” and can’t find the station, and leaves so much mess on the floor. Nearly every morning I have to hunt for this piece of junk to find where it decided to stop working, while most of the house is left unvacuumed. The voice commands only work when you are NOT speaking to it, the bag claims to be full even when it’s empty, it often says “return to charge” right after starting a job, and has destroyed my rugs by pulling threads out and getting tangled. I bought all new parts last month, because it was claiming everything was “heavily worn”, scrubbed it inside and out, and have gone so far as to sanitize the base, hoping for any resolution for all its problems. Now it just refuses to complete a job, and I find myself yelling at the dumb computer voice throwing errors my way every time I touch the thing. I wish I stuck with the iRobot vacuum systems I was familiar with instead of trying to “upgrade”. The only thing increased was price and frustrations. Love yourself enough to choose something else!

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi, Regret to hear that the robot has been running into some trouble. Please reach out to our Customer Service Support Center and we’ll be happy to help diagnose and troubleshoot the issue.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 1 out of 5 stars

    Mop function broke slightly after 2 year mark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in late 2022. Worked great for two years and then the mop portion broke in Jan. 2025. I replaced with a Roborock in early 2025 which seems to be far superior to the Ecovac. Considering the price point of the ecovac, I would NOT purchase again. It’s a shame it broke right after the two year warranty I purchased. Technical support/repair is a joke. Look no further than the Ecovacs YouTube channel to confirm how bad their support is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Amazing amazing amazing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good experience with this product. I normally dread doing the floors and sweeping them because mopping is so tedious, and I don't like emptying the bins, but while I'm at work the DEEBOT runs and I come home to a fully cleaned apartment! Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Next Generation Robotic Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cutting edge, next generation technology. With Laser mapping - while more pricey then I would like in a vacuum, but definitely WoW.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Tried and True

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Deebot and iRobot and tried them both. Quickly returned iRobot because my it wasn’t as fast or as impressive at mapping my home. Plus, I was going to buy 2 iRobot devices (a vacuum and a mop) to do what my single Deebot vaccum and mopping device can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good goood goood and excellent. Clean very good and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Vacuum

    Rated 4 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain! Vacuum does what it’s supposed to, like with most robot vacuums though it’s not a substitute for an actual vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Next Generation of Robotic Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cutting edge next generation robotic vacuum. With laser mapping and object recognition. A bit pricey but WoW.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Unexpectedly amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never thought that it will be that wonderful. Vaccum n mop together . Your floor will shine after mopping by using just plain water. Smart n itelligent device . Works on voice command. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now for a little magic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ultimate in Home Cleaning/Vacuum robots with once a month cleaning of the Auto Empty dustbin and filling the reservoir - no more daily taking care of the Robot, it cleans and fills itself ready for the next task.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great robo vac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great robo vac, but the price is a little high. does it all, but nothing beats the elbow grease.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 4 out of 5 stars

    Great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new vacuum! It does one of the best jobs mopping i have had with a robot vacuum

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vaccum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum! It does what its suppose to do. Navigates well!

    I would recommend this to a friend