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Customer Ratings & Reviews

Your price for this item is $620.99
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The comparable value price is $1,549.99

Customer reviews

Rating 4.2 out of 5 stars with 389 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are impressed with the DEEBOT X1 OMNI's mopping capabilities, mapping, and vacuum performance. The robot is also praised for its ease of use, quiet operation, and auto-empty feature. However, some customers have expressed concerns about the battery life, app functionality, connectivity issues, and obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-389 of 389 reviews
  • Rated 5 out of 5 stars

    Love ecovac!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ecovac robot. This one does so much more and is really a hands free cleaner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellect product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product because i can do other things when this is cleaning my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does it all, I'm shocked, this was a smart purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice with pet hair. Never again do I have to struggle with a vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING Robot Vac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecovacs Deebot robot vacs are the best on the planet. Give this one a shot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to finally have received this. Works as intended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robo vac and mop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robo vac and mop! AI feature is outstanding! Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mopping love cleaning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this vacuum, is one of the best products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t pay full price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum was good, but the mopping system was only OK. If you can get a good deal, then go for it. But it’s not worth 1,500

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Sorry to hear the mopping on your X1 OMNI did not perform as expected. Our auto-cleaning, spinning mopping is designed to be effective on all hard floors - we would love to go over your setup to make sure your X1 OMNI is performing optimally. Please reach out to our Support team at customerservice@ecovacs.com or 1-844-326-8227 so we can provide assistance. ecovacs