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Customer Ratings & Reviews

Your price for this item is $620.99
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Customer reviews

Rating 4.2 out of 5 stars with 389 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the DEEBOT X1 OMNI's mopping capabilities, mapping, and vacuum performance. The robot is also praised for its ease of use, quiet operation, and auto-empty feature. However, some customers have expressed concerns about the battery life, app functionality, connectivity issues, and obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 389 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Skeptical at first...A true believer now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this is the second one of these we have purchased. We bought one for our downstairs after our remodel because my wife has a lot of back issues and mopping was a real challenge sometimes. I was skeptical of the price tag but I read a lot of reviews and so we invested in one. Here we are a few months later purchasing one for the upstairs too. Honestly, this thing is a game changer. It's much quieter than our old roomba and it really works. Now, I'm not saying that it's 100% perfect, sure it may miss a bit of dirt here or there, or the map may need a little bit of editing, but my floors have never looked better with so little effort. Pro Tip: Make sure you empty the dirty water reservoir immediately after you mop. Trust me you'll thank me later :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love love loveeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love this Robot Vaccum and believe me i waited for a very long time to purchase it. Did my research and what not . I have to clean my house atleast twice a day. With my X1 i dont have to worry about draggibg my vaccum around . Even if i am at the gym i ask it to do the job for me. The best part is that you can customize the cleaning. Also video call through the app. I mean it has so many advanced features that i are undesirable. Mopping and vaccum can be done together or one function by itself . I recommend getting total tech because i had a problem in my machine but was able to exchange it without a problem I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and functionality, it's very easy to use and absolutely a must have! This vacuum keep busy and always keeps me informed of its progress and if it needs anything to keep going. Even if the battery starts to get too low, it knows to go charge and to resume once that charging cycle is complete. This bot has freed up so much time for the family to do other things. Having a large dog in the house (that sheds) has always been a constant cleaning chore, until now! My family and I absolutely LOVE this and recommend it to ANYONE looking to free up some time to make the same investment!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Love our Rosie (jetsons reference) deebot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, as we are climbing in bed Rosie deebot fires up, sweeping and moping our entire first floor of our home. Amazing how much it mops up daily. Can’t imagine how we lived without her for so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best option I could find! I have had many vacuum robots but this one is The best for your bucket! It does not bump your furniture, it cleans with this rotating system in a way that no other does and it does a great job on self cleaning. Of course you need to remember it is a robot no you cleaning each inch of your house but it does an amazing job keeping the house clean. I have 2 little kids and 2 long hair dogs and my house is been cleaner than ever before ! I would give one of this to my family and best friends with close eyes because it really recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years we’ve owned a few different brands of robot vacuums. When our last one decided to give out, I wanted to replace it with a vacuum/mop combo. After a lot of research we decided to spend a little extra and go with this model. This is probably the best thing we’ve purchased in a while! It’s made my life so much easier and our floors always feel so clean! I no longer have to spend my weekends cleaning floors due to having a young child and 3 dogs. We can just run this as often as we like. I highly recommend this if you’re looking to take some stress out of your life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t even begin to explain how amazing this is. Before this, I was using the Deebot T8+ and loved it, but this one is so much more advanced. So easy to set up, took less than 5 minutes. It mapped my house in less than 15 minutes, where the other one would have to clean the whole house in order to map it which could take 1.5 hours. I bought this a couple of days ago so I’m sure there will be issues with the app, but I have not regretted my purchase yet. I love having clean floors and love being able to walk with bare feet and with nice crumbs - which is hard with two young kids!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Working nicely and keeping the floor clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot works pretty well. I have both tile and wood floors. However, limiting the cleaning area to under 1000 sqft may be best. It often goes back for a water refill for mopping and drains the battery pretty fast. It is cumbersome to clean the bottom tray. They should redesign the dirty-water tray so that it can be pulled out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mopping

    Rated 5 out of 5 stars

    Robot magic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having this product. Its easy to use and does what it says. I love that it vacuums and mops. Takes a load off.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 5 out of 5 stars

    Ecovac Omni X1

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, especially if you have a pet. Vacuum and moping are good. however, you need to maintain/clean at least twice a month

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 4 out of 5 stars

    Mopping robot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good product and cleans well. The only reason I could not give it 5 stars is because at 7 months of use, the unit has stopped dispensing water to mop with. Customer Service has been great and in the process of shipping unit back for repair/replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    The best mop/vac out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not perfect but it'sngreat help to y house cleaning, I love it! much better for me than roborock, just my opinion, where have this been

    I would recommend this to a friend
  • Pros mentioned:
    Vacuum

    Rated 5 out of 5 stars

    LOVE LOVE LOVE!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is THE BEST THING EVER!!! Oh my gosh obsessed with this little thing! I have pets also and I’m OCD about cleanliness so this is a huge help!.. we have it set on a timer every morning at 8am, and it vacuums and mops for me every other day, and does such a good job! I’ve had other mop robots and vacuums but this one tops them all! So worth it also love that I can check in on my animals w the cam!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 5 out of 5 stars

    Ecovacs vacuum and floor washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. The vacuum and floor washing are top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great product but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though this is one of the best Robo Vac + Mop available in the market today, but it still leaves a few things desirable for me. (1) It leaves circular motion mopping marks on the floor and (2) I have seen some issues while it cleans closer to the wall / edges.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 5 out of 5 stars

    Great cleaner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product. No issues so far . Both vacuum and mopping works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Robot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up well. Like ease of use. Good value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Robot vacuums really do a good job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical purchasing a robot vacuum mop, and especially so purchasing one so expensive. But let me tell you, it cleans great. I have it run through my house once a day and the floors have been immaculate. Thats coming from someone who has 5 cats as well. Fully recommend, but if your skeptical go with a cheaper moduel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping

    Rated 5 out of 5 stars

    Does what it is supposed to do.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replace an old T5 with this as I moved into a new ranch home and the square footage was too much for the old vacuum. The T5 would constantly lose its map or get stuck somewhere. This thing has been great. No issues whatsoever. The quick mapping feature is extremely helpful. The 3D feature I have not got to work right but I don't really care. I didn't think I would use the camera but it is kind of interesting to watch sometimes. The ease of switching between mopping and just straight vacuuming is very helpful. Even though this is expensive I don't regret the purchase. It has alleviated a lot of the frustration I had before I will say though I have been robot vacuuming since 2010 and so I know how to set up my home for a robot vacuum and all of my children are older. It does what it is supposed to do and is extremely low maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 5 out of 5 stars

    Worth the higher price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as described. Both vacuum and mopping.

    I would recommend this to a friend
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