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Customer Ratings & Reviews

Your price for this item is $620.99
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The comparable value price is $1,549.99

Customer reviews

Rating 4.2 out of 5 stars with 389 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the DEEBOT X1 OMNI's mopping capabilities, mapping, and vacuum performance. The robot is also praised for its ease of use, quiet operation, and auto-empty feature. However, some customers have expressed concerns about the battery life, app functionality, connectivity issues, and obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 389 reviews
  • Rated 5 out of 5 stars

    You need this vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase you can make! This vacuum saves me hours each week and does a way better job than I ever could. Automations make it easy for everyday cleaning and to clean up messes at need. The only thing I wish is that I would’ve purchased it sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Cost to much, but is a great vacuum.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast at mapping the house and cleaning! The user interface on the phone is not user-friendly and it can be hard to find some features. I have yet to use the mopping feature. The voice assistant is hit or miss for me. One tip if you have cat or dog hair. Change the "Auto-Empty Frequency" to "Smart." When it was on Auto the bot would fill up and never empty for me until the job was complete. This setting can be found under "Smart Cleaning."

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for year and half with app issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot has been great but app is hit or miss and sometimes you have to uninsall app to enable new features and updates. Now after a year and half the robot is having issues no matter how much we clean the sensors it asks to be cleaned and it ends up failing and going back to station. So i recommend getting the bbuy extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to your home automation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great helper around the house. You can create custom maps of the house and do zoned cleaning. The cleaning station capabilities are what makes is unique. It cleans the pads, empties the dust bin. Accessories are expensive. I am hoping the get generic brands and see how that works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but response to wrong commands at time and misses some areas to clean. But overall a very well made product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! The vacuum power is strong, and it does a good job of picking up pet hair and dust. It's a little loud when it is emptying the trash bin, but it's not a big deal. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. Have had it for about 4 months now and run it almost daily. It prompts when time to clean and does a great job of keeping floor clean. I have all tile floors so it runs a lot and still does great

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Finally a good Robot Vacuum and Mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum and mop work very well. Much better than the Rhoomba i tried. It maps quickly and doesn't crash into everything like the Rhoomba. The only minor inconvenience is you need to take the mop pads on and off to mop. The robot won't vacuum rugs with the mop pads on. Other than that i highly recommend this Robot.

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Thank you for the review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Cons mentioned:
    Obstacle avoidance

    Rated 1 out of 5 stars

    STEER CLEAR

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is CONSTANTLY confused on where it is. You make a map, you set up a schedule, and then you come home to it stuck on something and off. Move it back to the base station and when it powers back on it thinks it’s somewhere new. It refuses to recognize that it’s on the original map despite being docked. Ecovac support is a HUGE joke and the only way to reset things are just that - reset the stupid thing. Then get ready to do that again in a few days when you have a power outage, WiFi goes down, or it gets stuck again. 100% would rather have not bought this overpriced disappointment.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that the robot has been running into some trouble. The DEEBOT comes with a one year limited manufacturer’s warranty and if you could please contact our Customer Service Support Center and we’ll be happy to help get the robot back up and running the way it should be.

      Best,

      Ecovacs Customer Care ecovacs

  • Rated 4 out of 5 stars

    Best mopping feature

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been pretty good so far, there’s been some glitches but they seem to get worked out in the next update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robot cleaner!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cleaner for hardwood floors. User friendly app and has many controls like live video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was hesitant to make the purchase due to the price. This unit is well worth the money. (Not to mention, saved $500 and purchased on sale!) Works great on our metallic epoxy floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and we both love it. It's so much quieter then the roombas. And it vacuums and mops and always finds its way home to do it again the next day. Mapping function seems to work well too. Only negative is that it's a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 4 out of 5 stars

    Great machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning to use the Deebot. Easy to unpack and start-up. The owners manual has little information in it. Two calls to customer support augmented my knowledge - they were very helpful and I'm now totally glad that i got the Deebot. Vacuuming and mopping great. It doesn't have a useful 2nd floor option unfortunately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Floor robot cleaner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot within 1 months already had an issue. The bot did not recognize the receiver trash/water bin and would constantly go in and out non stop. We took it in and was sent with repairs. We had to use the product warranty. The bot now recognizes charging/trash/water bin station. Sometimes yiko does not recognize speech.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 5 out of 5 stars

    Great technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeeee this all in one vacuum and mop . The only thing I have to do is empty the dirty tank and and refill the water when it’s low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum Robot currently in the market. It cleans the room as if i hired a professional. long lasting battery. I would recommend this to any one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, my only downfall was the mapping. It was a bit hard to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Mopping

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best robot vacuum I’ve ever owned! The set up was easy! The map doesn’t mess up and the mopping with the spinning brushes works wonders!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 5 out of 5 stars

    Ecovac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mop and vacuum , the machine doesn’t hit the wall, it’s better than the iRobot and worth every penny,

    I would recommend this to a friend