The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
Rated 5 out of 5 stars
Love it !
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We run it every night at 8:00, it’s back on its charger, full of dirt and hair. It even fits under the couch, which has been amazing. It’s also very quiet — the sound doesn’t bother us at night, and even during the day it’s not distracting while watching TV.
The only minor issue is that it struggles to move from the hardwood floor onto the small shag rug in the bathroom. I’m guessing the rug’s texture makes it difficult to climb. It’s not a big deal for us, though — we just roll the rug up each night.
I would recommend this to a friend
Rated 5 out of 5 stars
Strong suction and reliable cleaning!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The DEEBOT X11 OmniCyclone is very effective for daily cleaning. It has strong suction that handles dust and pet hair easily, and the mop leaves floors looking clean. The self-cleaning base is very convenient and reduces the need for maintenance. A solid choice for keeping the house tidy.
I would recommend this to a friend
Rated 5 out of 5 stars
great helpee for everyday cleaning
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like my ecovacs robot vacuum and mop. It cleans well ,even under the furniture, and the mopping function keeps my floors shiny . It’s quite and easy to control front my phone . Perfect for busy days!
I would recommend this to a friend
Rated 5 out of 5 stars
So smart
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this floor cleaning robot! It’s so smart!!! it even turns its light on at night and never bumps into walls or furniture. It cleans thoroughly, scrubbing away stubborn spots, and the self-washing mop pad is a total game changer. Quiet, efficient, and a huge time saver.
I would recommend this to a friend
Rated 5 out of 5 stars
Impressive cleaning and easy to use
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using the Deebot X11 for about two weeks, and it has already made a big difference .The setup was quick — the app connected fast and started mapping my house within minutes.
The cleaning performance is great. It vacuums and mops at the same time, and my wooden floors always look clean and shiny. It moves smoothly around furniture, doesn’t get stuck, and returns to the dock every time — smoother than I expected.
The suction is strong enough for dust and pet hair, and the mop pads clean themselves at the base station, which saves a lot of hassle. It’s also quieter than I thought, even when running on high suction.
I like the interface of the app — layout is simple and easy to understand. I can start or schedule cleaning, adjust suction, and check the map without any confusion.
After two weeks, I barely need to mop or sweep anymore. So far, it’s definitely worth the price for how well it works and how much time it saves.
I would recommend this to a friend
Rated 5 out of 5 stars
First robot vacuum to meets cleaning standards
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Ecovacs X11 is the first robot vacuum I’ve owned that actually delivers. The suction is insane - it pulls debris out of cracks my regular vacuum never touched. The mop plate has real pressure and actually scrubs instead of doing that fake light wipe most robots do.
Mapping is rock solid. It doesn’t redraw the house every run or wander around confused. It goes exactly where I tell it, handles open spaces, and doesn’t get tripped up by furniture changes.
It’s also surprisingly quiet for how powerful it is, and the base handles auto-emptying and mop washing without babysitting.
If you want a robot vacuum that’s not dumb, doesn’t get lost, and actually cleans like a high-end machine, the X11 is the one.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Vac/Mop Combo - First in class
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the iRobot 705 Max Combo prior and it had several issues with the base leaking when refilling the robot as well as during deep cleaning, left soap drops all over the floor and cleaned up some of them but left a lot on the floors, which turned into dirty soap spots. I had iRobot replace the unit and the new one solved the base leaking but the robot still left the soap spots all over. The technology for the 705 was solid just the software was not mature enough. So we looked at the ECOVACS x11 and were really surprised how much better it was and came without issues. We love this unit so far and will continue to test with it. Great product!
I would recommend this to a friend
Rated 5 out of 5 stars
Good choice
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far the robot is great. It creates the map really fast, vacuum is quite efficient and the mopping gets to the corners well. I just hope it was a bit smaller than it would fit under the couch.
I would recommend this to a friend
Rated 5 out of 5 stars
Deboot
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this cleaner makes my life so much easier yes i do recommend this product
I would recommend this to a friend
Rated 2 out of 5 stars
mediocre with a bunch of fake reviews
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased this product, but I will be returning it. It is not worth the price. Unfortunately, this robot vacuum/mop is far away from replacing a good human being glass cleaner.
Pros:
• vacuum seems to work good
cons:
• many reviews on sites such as Amazon.com are fake; they use promotional language which a normal person would not use; it seems like for every bad review written by a honest human being there is a fake review put up
• mop is generally useless at picking up any stains and there are noticeable streaks
• expensive
• got caught up in the string that at the end of a carpet;
• battery life doesn’t seem very good;
• seems like it takes all day to clean one floor
No, I would not recommend this to a friend
Brand response from Ecovacs Support Team
Posted .
Thank you for your honest feedback. We truly value your experience and would like to help address your concerns. Regarding the mopping performance, adjusting the water flow in the app can help reduce streaks and improve cleaning. If the vacuum gets caught on carpet edges, try lowering the suction or using carpet avoidance mode in the app. Cleaning time and battery life usually improve after the first few runs as the robot learns your home layout. We respect your decision, but if you'd like further assistance, our support team is available at [email protected].
Customer reviews from ecovacs.com
User rating, 5 out of 5 stars with 5 reviews on ecovacs.com.