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Customer Ratings & Reviews

$699.99

Customer reviews

Rating 4 out of 5 stars with 84 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers admire the N30 PRO OMNI Robot Vacuum & Spinning Mop for its cleaning performance, mapping technology, and relatively low noise level. Many appreciate its strong suction power and user-friendly app. However, some customers have reported occasional navigation issues, such as the robot not always returning to its base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-84 of 84 reviews
  • Pros mentioned:
    Cleaning performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Machine Work Remarkably Well

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ECOVACS Robotics - N30 PRO OMNI Robot Vacuum is really remarkable when it comes to mopping. The mopping feature is probably my favorite feature, the vacuuming feature is okay, but not the greatest, but what it does not do with vacuuming it more than makes up for with the mopping feature. This is the third robot vacuum I have used and this one by far has the other two beat on mopping. Let's start with the unboxing, first the thing is fairly large. When you think about it though it needs to be because it has a clean water tank, and a dirty water tank, plus a charging base (Don't worry they're all together when on the ground), once you get it assembled, and it's done charging (Make sure you flip the switch on the back of the dock), then you will be ready to put it to work. The neatest thing about this machine is that it will recognize carpet. We only have one rug in the house, and it lifts up the mopping pad to avoid that, and it vacuums it but will not mop it which is so amazing. Then it will continue its job throughout the house. The obstacle avoidance is okay, it has a tendency to get itself stuck under our kitchen table about 50% of the time, so I just move out a kitchen chair and then it is fine. It does tend to get stuck on a super thin rubber mat we have under the pet water bowl we have out (like it sucks it up), however, those are the only two obstacles that cause problems. It doesn't seem to have a problem with anything else in the house. Overall I'm very happy with this vacuum. Especially the mopping portion, this alone makes it worthy of five stars. The vacuuming part could definitely be better, but as previously stated it is still a great and solid machine. It's definitely a solid buy!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Not bad

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an alright product. Setup was fairly straightforward. I just had to download an app, scan the QR code on the vacuum, and then it was connected. Assembling the docking station was also easy. The amount of plastic wrap on it was kind of annoying; I had to open up the vacuum and the docking station to peel away at plastic inside. Once I got past setup though, I had some minor problems. I would turn on the auto clean function and it would start cleaning and mapping at the same time. Instead of mapping out the floor, however, it would clean for a little bit and then go back to the station, saying that the mapping failed. I then realized that there was a separate mapping function. After I ran one session of that, the entire floor was mapped. I think this could've been streamlined to allow it to map while cleaning. It does often get stuck in places it shouldn't. I have a couch and a small coffee table next to it. Every time it goes there, it always turns to the table, then to the couch, then turns 270 degrees back to the table. I have to physically move it past the couch. I think there should also be a remote control feature. I don't like how it has to clean an entire room; I'd rather also have the option to physically clean. Overall, it's an alright vacuum but has a lot of small problems, especially for the price.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot vacuum vs golden retriever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good keeps my house clean I own a golden retriever so shedding gets crazy around but my robot picks up all the hairs

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Robotic Mop-Vac Brand

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several robot mop-vacs, one from a popular brand - let's say 'S' brand - and two from Ecovacs. This brand is the one I prefer! The first Ecovacs unit I tried was one of the higher-end model, a Deebot. It had a ton of great features, really kept my floors noticeably clean compared to the 'S' brand and it was beautiful to look at! However, I had a studio apartment at the time and the docking unit seemed to take up a lot of floor space. I could store a stick-vac (an 'S' brand model that I do love) in a closet in comparison, so I parted with the unit. I missed not having to make time to sweep / vacuum / mop though, so I tried a smaller robot style mop-vac by 'S' brand, but I was still always having to sweep up after it missed spots and corners! What I love about this model from Ecovacs is the smaller footprint, that it mops with HOT WATER, and it empties itself into a little reservoir inside the docking station. While no robot is ever going to mop as well as doing it manually the old-school way, I program mine to go around the house twice a day and I swear, my floors stay clean. It's the bomb and totally worth the price! The solution smells nice too, I mix a little bit of bleach in for added sanitizer since I own pets. Although I'd buy a different kind of solution going forward that costs less and has more in the bottle. In short, this in my opinion, is the best robot mop-vac brand on the market, and I highly recommend it.

    I would recommend this to a friend