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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3131 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,131 reviews
  • Rated 5 out of 5 stars

    Excellent Wi-Fi. Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to extend work throughout the whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for the size of our home. Had the Geek Squad put it in after they fixed connections to television and suggested this system. We had just purchased a router and connected it. Best Buy let us return it and gave us a full refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and app is neat and user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to set up and the app is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eliminated dead zones in my home. Speeds are good too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product and is easy to install for home and off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster than my old router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad the Best Buy associate told me how good the Eero mesh system is. I'm very satisfied with it. I like that you can place the 3 mesh routers around the house that you have coverage. I really like that you can keep your current network name and password so you don't have to log in to all your devices again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than just Wi-Fi extenders

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you haven't checked these out, they work great, and the best part is the App is great too. You can create groups so you can limit the times Wi-Fi is available for your kids and can even block certain types of content. I big plus if you have kids that have devices that connect to the internet through Wi-Fi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seamles yet expensive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless, but a bit expensive compared to the competetion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seamed very easy for the TDS rep. to hook up..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect set of devices. The utility and connection is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eero 6+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with good wifi coverage. Only issue is difficulty setting up wifi devices that only connects at 2.4 GHz.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    streaming tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started strong, but losing its sheen after 2 weeks or so.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi RcanC. Thank you for providing feedback about your experience with the eero 6+ system. I’m sorry to hear about your connection issues. Soft resetting your gateway eero (the one connected to your modem) can be a useful troubleshooting step. To soft reset your eero: Hold the reset button until its LED flashes yellow (approximately 7 seconds). Once it flashes yellow, release it. As the eero boots up, the LED will flash white, then blue, and then return to solid white. Once the LED is solid white, you should be able to see your eero is back online in the eero app. If the soft reset doesn’t resolve your issues, contact eero customer service. They can be reached at (877) 659-2347. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Eero Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and easy. Has been working great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works, But Not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increases signal distance but, there is significant drop in speed on second unit which is just 40’ away. The system also is not allowing a VPN connection to work in spite of tech support attempting to correct this. A little disappointing.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi JohnN. Thank you for feedback on the eero 6+ system. I’m sorry to hear about the connectivity issues you’re experiencing. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Here are some tips to follow: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Great Mess System !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These eero are the best. And gets me on line asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the whole team! I was impressed with the staff since the moment I walked in and asked questions about which device to buy for my home. The installation tech was amazing and super sweet as well. The merch is great and our wifi connection is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUR BANDWIDTH & INTERNET SPEEDS ARE THRU THE ROOF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was needed to support addition of Ring security system and exceeded our expectations..... Installed effortlessly by the Geek Squad as part of our TotalTech membership. Upload and download speeds are off the chart now and number of devices supported is beyond our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage and fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was amazingly fast! It asked for my old routers info and immediately started working, using my current system info! That is awesome! The coverage is great and the fact you can turn the lights off on them through the app is nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say goodbye the dead spots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set up is the best. Say goodbye the dead spots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Vacation rentals with eero system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 4th purchase of the mesh system and I must say it works seamlessly. I have 4 Airbnb properties and have installed this in all of my homes. I have a software engineer staying in one house and he is working and is very happy with the wifi system. Thanks!

    I would recommend this to a friend