Customer Ratings & Reviews

Love our eero. Really makes a difference in connectivity.

Great. Best service! Technician highly professional

This mesh network system is best suited for a small apartment.

Easy setup, easy to use app. After 6 months, started having problems with it, completely disconnecting from the modem. Worked with my IPS and it was not them or the modem. After calling and emailing Eero multiple times over the course of a month and doing everything they asked me to do multiple times, I finally asked for a replacement since it was still within the warranty. Now I’m getting the runaround for the replacement. The person that was supposed to call me never called even though I gave his confirmation in writing. Now I’m asking for a call back and they won’t give me a timeframe for which they’ll call me back. I’m thinking they’re hoping that the warranty will run out. Obviously the unit I have is a lemon.

Worked OK, would like a little longer range. Otherwise, does the job.

Works well. Great professional service And instsllayoon

Very good product! But, does not directly plug into an outlet.

Still having problems with signal around the house.

Works very well. Wish it had more ports on the back.

They work fine but ser up and relocating them took longer then expected.

Coverage in a 2 story 2500 sq foot house is great.

Very good router, but the range not quite well overall fine choice

Not bad. I was expecting a little better performance being the plus edition. I get 700 down at the main router and between 50-100 from the satellites. I ended up buying an extra satellite to get the range I needed. I’ll keep this system for 2 - 3 years and then upgrade with a system with a Wi-Fi 6 back haul. I recommend it only if you can catch it on sale.

This product is okay. I was told it was life changing but honestly speeds are the same as the router that came with my Spectrum equipment.

Some times is very slow, but is much better then before. I like it. Thank you. And so, sorry for my late respond

Definitely helped better our internet coverage throughout our home.

I would give this a 4 or 5 star rating if you could control which node a device connects to. Right now most of my devices are connecting to the main node with only a couple connecting to the other nodes. For better throughput would prefer to balance the devices connecting to each node.

Wi-fi dead spots solved after our dismal experience with Verizon; however a new problem emerged, wi-fi calling feature is now a complete failure with this product. Want to love this for solving our wi-fi across our home (3k sq ft), but cant rate higher until this is resolved.

Excellent coverage in a 2000+ sq ft home but hate having dinner features hidden behind a pay wall.

2nd unit did not pickup signal that is approximately 30 feet away in another area