Customer Ratings & Reviews
- Model:
- N010111
- |
- SKU:
- 10314955
Customer reviews
Rating 4.6 out of 5 stars with 1150 reviews
(1,150 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Works Great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has made a huge difference in our internet service throughout the house!
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wifi extender product out there, and it works like a charm
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
I would recommend this to a friendRated 2 out of 5 stars
Overpriced
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this along with the AX1800 WiFi mesh system because the system only contained 1 hub with ethernet ports. $90 definitely feels a bit pricy for the quality of this item, especially considering that after a few days the internet speeds dipped down significantly. Unfortunately, due to remote work I didn't have many options, but if you're looking for a nice system, I'd recommend doing some research on alternate products.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Accidentally purchased the wrong thing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a two pack for it work, returned it and got the 2 pack
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but not great - returned & eero 6 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good connection to my existing eero Pro 6 but not great. Ended up spending the add'l $100 and got another eero Pro 6 for 2nd floor which gave me much better wireless connection speed.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
I would recommend this to a friendRated 3 out of 5 stars
Not as easy as we thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could not figure out how to use this device. We wanted to extend wifi to areas of the house that does not get a good signal. Maybe we bought the wrong product so we returned it.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendRated 4 out of 5 stars
does help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does help in doviding the wifi from the one half of the house to tthe other :)
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
I would recommend this to a friendRated 1 out of 5 stars
Not worth it due to poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work right out of the box, needed to call. Was told to call my ISP…returned immediately.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Margaret. Thank you for your feedback on the eero 6 Dual-band Mesh Wi-Fi 6 Router. I'm sorry to hear the device didn't work right out of the box and that your experience with customer support was disappointing. It's frustrating when a new product fails to function properly from the start, and being directed to contact your ISP rather than receiving direct troubleshooting assistance only adds to that frustration. Here are some common setup troubleshooting steps that can resolve initial connectivity issues with eero devices: ensure your modem is powered on and connected properly, restart both your modem and eero by unplugging them for 30 seconds, verify you're using the latest version of the eero app during setup, and confirm your internet service is active with your ISP. If you continue experiencing issues or need assistance with any Amazon products, Amazon Customer Support is available 24/7 at 1-888-280-4331. Thank you for sharing your feedback and have a great day.
Rated 3 out of 5 stars
Hit and miss
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't recommend if you're rocking an iPhone 12 plus. Gf had a lot of connectivity issues with it. I was fine on the Samsung though
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
I would recommend this to a friendRated 1 out of 5 stars
didn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to return.. wouldn't connect to devices called Eero customer service was on the phone w/ them over an hour they kept saying it was my printer {it wouldn't connect to} I explained that I had issues connecting other devices also finally gave up connected everything back to my old router and return this
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Nothappy. I’m sorry to hear that you're having trouble getting some of your devices connected to the eero 6 router. Devices that only operate on the 2.4 GHz band may need an extra step to get them up and running. You can use the eero app to temporarily hide the 5 GHz band while you get your 2.4 GHz devices connected. Open the eero app and tap “Settings” at the bottom of the home screen. Tap “troubleshooting” towards the bottom of the settings screen. Tap ”My device won’t connect.” Tap “Temporarily pause 5 GHz. This will pause the 5 GHz band for 15 minutes while you get your 2.4 GHz devices setup. If this doesn’t resolve the issue, please reach out directly to eero customer support at (877) 659-2347. Again, thank you for the feedback and have a great day!
Rated 3 out of 5 stars
Eeero 6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One issue for me, it doesn't support VPN adding to the router If you want a router that supports VPN, then I would not recommend this one
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
I would recommend this to a friendRated 3 out of 5 stars
router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was probably not techi enough , but I couldn't figure out how to get this product to work I returned it.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
I would recommend this to a friendRated 3 out of 5 stars
Wifi router ehhh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so crazy about this router. Was sold on it being the best so far not impressed but it does the job. Just drops radom devices randomly
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I assume. However it's not as backwards compatible as you would hope.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Not for advanced setups
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have PPPoE or VPN. Also couldn’t get some of my smart things to connect to it (MyQ ams Wemo plugs). Returned it for Orbi
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Not sure how much it helps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't really noticed much of a difference with my Wi-Fi. Disney+ still freezes and drops connection occasionally, even with the Eero.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Network add on
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to work with the pro, setup was easy. Stability for wireless streaming was horrible with fire stick and roku, even hardwired with fiber optic isp
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendRated 1 out of 5 stars
eero is defective!!! Customer Service is Horrible!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! I would never recommend eero products. We had issues from day one. We initially had our main cable wire go out from a storm. Xfinity came and fixed it and we still had issues and it was recommended that we get a new modem and router. We went to Best Buy and bought a dual eero pack and Netgear modem. Went home and did not get the speed as expected. Long story short and 4 visits from Xfinity and $100.00 in service fees, we were told it was the eero's. I went and purchased this additional one to "strengthen" the signal upstairs and still with 1GB service from Xfinity, we are only receiving 200 mbs for download and 18 for upload. After 4 hours, we still have yet to be reimbursed.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have AT&T and didn't notice a difference in the speed or connectivity with my devices so I returned it.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Not enough feature worth the extra price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product does the work well. But when you need that extra security features it comes with a big price which you can find in other competitors free of charge. One time cost would even had been fine but a subscription is pricey
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friend








