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$104.00

Customer reviews

Rating 4.6 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,150 reviews
  • Rated 2 out of 5 stars

    No extra wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed instructions to install would not work on Infinity equipment and returned to Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solves my issue with TV streaming in a remote bedroom

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    An overheater

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy again. After a year of ownership, this router is continuously overheating and cuts off the internet. Would avoid if you're thinking about buying eero.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, JonathanK. Thank you for leaving a review. I'm sorry to hear about the issue you're experiencing with your eero 6. I recommend placing the device in an open area and avoid placing your eeros near excessive heat or direct sunlight. Whenever possible, avoid placing your eeros in locations where they'll be in direct sunlight for the majority of the day. Please also avoid placing your eeros near heat sources such as fireplaces and space heaters. Additionally, use the power adapter that came with your eero. Avoid using third-party adapters that may not have been tested for compatibility with eero. If you're still experiencing device issues, I recommend reaching out to eero customer support at 877-659-2347. They're available from 6 a.m. to 8 p.m. PT. I hope this information is helpful. Have a great day! AmazonDevices

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and difficult to set up. I ended up returning this product. Go for another one. Setup is super difficult and no instructions included.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because of new software. All kinds of people lost service and I had just bought

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this thing IS making a difference in our internet service it is not noticeable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work limited range think your sales person could have sold me wrong item

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't provide the coverage I was hoping for. It didn't cover as well as the one we already had so I returned the product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wi-Fi

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't what I needed so I returned it. Also the prices for these types of things is getting outrageous.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not getting the signal for outside. unable to log on to app for pool cleaner

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is trash and does not work! Wi-Fi signal is horrid with this router as soon as you are more than two feet away from it, Save yourself the frustration and go with a more reputable brand

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Faster but less ethernet ports

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi is slower on older devices not made for wifi 6

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needs internet, or it's fubar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this. First, you can't use it if you don't have internet. Secondly, if your internet drops, you can't even connect to other devices on your network. Why does Amazon always require internet? You can come to your own guesses ;)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst, frequent drop outs, worst customer support!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for us or give us better coverage. Had to select another brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ruined my existing router's 5g service, returning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on recommendation to extend the WIFI in my house. Setup was easy, but it ultimately did nothing and ruined my CenturyLink router 5g service. Had to order a new router. This eero is being returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy it if

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didn't make any difference....don't buy it unless you have good internet speed.... i have the new t-mobile router it suck's too and it didn't improved mi signal strength.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a eero set we added this one to expand and it has not worked yet. I do love the eero system has worked great for us. Just this addition has not been working right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't t like

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this, but it didn't work for me and set up was no that easy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could not use, would not work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get product to work, but I am not very technically savvy so I returned to the store for refund.

    No, I would not recommend this to a friend