Customer Ratings & Reviews

Easy set up and now I have wifi throughout the house.

These seem to be weak Wi-Fi routers. I have a long and narrow ranch house, and I need in certain cases for these to be able to reliably transmit a signal as far as 35-40 feet. In some cases they lost contact at just 25. They work if you place one the next room over, but I don’t want to buy 9 of these, and even one room over I’m told I’m optimizing for range and not performance.

One of the best WiFi mesh system in the market to buy

Great signal and it doesn't interfere wit my ax3000

Extends Wifi very well. I would highly recommend!

Very powerful.....................................

Re-posting on the dual unit. Horrible! I would never recommend eero products. We had issues from day one. We initially had our main cable wire go out from a storm. Xfinity came and fixed it and we still had issues and it was recommended that we get a new modem and router. We went to Best Buy and bought a dual eero pack and Netgear modem. Went home and did not get the speed as expected. Long story short and 4 visits from Xfinity and $100.00 in service fees, we were told it was the eero's. I went and purchased this additional one to "strengthen" the signal upstairs and still with 1GB service from Xfinity, we are only receiving 20 mbs for download and 18 for upload. After 4 hours, we still have yet to be reimbursed.

I am struggling with these eeros! They’ve been a nightmare at odd times of the day! I bought these to help me keep my network devices connected as well as my WiFi service to my phone and all the dropped calls , adding these eeros was supposed to fix it, it didn’t, I may return them

Easy connection. The only way it would be better would be to have a better internet. I would recommend it.

Im not sure what that’s happened to Internet access these days but I’m told you need to buy these things so that you can get The Internet that you’re actually paying someone else for! We purchased these and set them up exactly as directed but they don’t help even a little bit! Don’t waste your money! We actually should have a gig of Internet but most rooms in our house get very little Internet if any and nothing changes when you hook these up.

Content filters do not work at all. Even with the filters on, I can still access websites that should be restricted. This router as a content filter is worthless. As a general internet router, it works fine. Setup is easy and the range is decent.

Signal is not stable. Ping is too high and not getting close to 1g speed

bought this router to join my existing mesh network consist of one EERO 6+ pro and one EERO 6+. It was effortless to add this router to the existing mesh network and the entire mesh network performs flawlessly. Use ethernet as backbone and the wifi speed is about 659MB on a Gb fiber internet connection.

Unfortunately the product was not compatible with our internet service. The salesperson assured us otherwise. The other issue is that directions were online and very difficult to follow especially for us elderly. Geek squad would be too expensive to assist us.

Instructions for installing are poor. I have a Spectrum internet and modem. I had to piggyback eero system off of old netgear router.

I made this purchase at the end of Feb 2024 so at first everything was going great Speed great and each eero comes with 2 ports. Then with out me changing a thing all my devices start dropping internet all at once for 1-2 minutes numerous times a day. I call my service provider them can't find anything in that shows the internet is the problem. Then I call customer Service 3 times to try and see why all my devices are losing connection the reason is unknown so I go buy a different products and nothing is dropping as of right now. I will add more in a month and let you know how it's going

If you need a mesh system from a terrible parent company, this is the lesser of 2 evils.

Not easy to set up. Too much online (over and over) and then download of different apps when the first doesn't work. In the end directions were to update iPhone that I purchased in 2023 in order for app to work properly.

The WiFi has to be reset constantly. This is something my old WiFi did not require. I would not recommend this product

Upgraded from an old Eero mesh and wifi performance more than doubled on devices capable of WIFI6. The upgrade process takes longer than I thought it would, and required 2 tries to get the gateway unit running. Once they were all setup the performance increase was dramatic.