Customer Ratings & Reviews
- Model:
- R010111
- SKU:
- 10736214
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
to a friend
I don’t recommend this
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a lot of trouble with dropping internet signal after having Eero. Also calling customer service for help is ridiculously disappointing with a 30 minute average wait time. After the wait to get to a real person dint be surprised if it takes 3-5 attempts at fixing any issue.
I would recommend this to a friendNo go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Miss everything up. Camera, A/C and security system.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello James! I am sorry to hear about the troubles you are running into with your new eero 6+ 3 pack system. To add a device to your eero network, open your device's WiFi settings and find your network name from the list of devices. Once you have selected your network from the list, type in your network password. In just a couple of seconds, your device should be online. If you need further troubleshooting help, please reach out to eero customer support at 877-659-2347. Thanks and have a great day!
Google WiFi is stronger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible signal strength. The eero system states it will cover 5k plus square feet. but they won’t cover it at all. I pay for 1gb and after getting eero I get 110mb. Would not recommend at all.
No, I would not recommend this to a friendAwsome, only small annoyances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better then the old one, as a network nerd I wish there more network settings.
I would recommend this to a friendUgh-ro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having only 1 wired client per satellite makes this not very handy in practice. Also, the setup needing direct connection PER NODE to set it up make the whole process confusing, frustrating, and tedious. Too many negatives for me, was exchanged the same day.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as advertised and signal not as steong as suggested
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi, EliotP. Thank you for leaving a review on the eero 6+ system. I'm sorry to hear about the signal issue you are experiencing. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable Wi-Fi to every room in your home. Here are some tips to follow: 1. Place eeros where they can communicate with each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros in the open. 4. Whenever possible, aim for a direct line of sight between eeros. The fewer walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday, 6 a.m.–8 p.m. PT. I hope this helps. Have a great day!
No internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so disappointed in the eero. I follow the instructions to a T. Was unable to hook up. I called our geek squad. He came out. He also worked on it and was unable to hook it up. Had to return it.
No, I would not recommend this to a friendEERO is crappy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor coverage. A device connected via ethernet didn't work. Go buy a tp-link.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router wouldn’t connect to my Spectrum modem. Spent hours with Spectrum for support. The connection was verified to the modem. The router was the problem. Took it back and got rid of the headache.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this porches is not a good device I will not recommend it
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi RolandoB, thank you for providing feedback regarding your experience with the eero 6+ system. I’m sorry to hear that the performance isn’t meeting your expectations. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Here are some tips to follow: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877)659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
eero Dual-Band Mesh Wi-Fi 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not ever get it to connect. Ended up returning it but am still waiting for the charge to come of my credit card. Not at all happy.
No, I would not recommend this to a friendSlow and Buffering
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the title says it’s slow and you will be buffering. It’s a nice idea but it’s mediocre. Signal is slow and range is very poor. Can’t keep up when gaming or high bandwidth. Even if you add additional devices,
No, I would not recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use Coverage not at max for a 3k+ sq ft home
I would recommend this to a friendDisappointed Member
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eero would not sink with my home WiFi Spectrum or connect with my phone’s Bluetooth. Very disappointed in the return policy also from Best Buy
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not improved performance. Had Geek squad ro set up and the system is not working properly.
No, I would not recommend this to a friendReturned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something that I cold set up via my laptop. This router only sets up via your cell .. you are forced to download an app.
No, I would not recommend this to a friendeero-6+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to get it to work in a second room.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello JohnH, you are having issues with setting on if your eero 6+ AX3000 Dual-Band Mesh Wi-Fi 6. The eero app helps maximize the position of your device, if even with this assistance is not working correctly please call eero at 877-659-2347. Hope this can better help you. Have an amazing day!
Terrible device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow spotty, the device is really junk wifi 6 no more like wifi 1 56k, google nest or home is wayyyyyy better don not buy,
No, I would not recommend this to a friendUpsell by repair tech. proved to be no help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. Two days after installation, all my tv does is buffer. I finally hooked a hard line to my tv.
No, I would not recommend this to a friendNo support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After struggling to get this to work I discovered the first node doesn't work at all. No warranty instructions and no way to phone them. Avoid.
No, I would not recommend this to a friend