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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3227 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's ease of use, overall performance, speed, and improved Wi-Fi coverage, range, and signal strength, along with its easy setup. The system effectively addresses common issues such as buffering, lag, and dead spots, significantly enhancing the user experience. However, some customers have expressed concerns regarding its compatibility with certain new devices and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,227 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    a great system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system. blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up even for us boomers and it makes our whole house (and some of our yard even) a good wifi area. Also, Best Buy Northgate has very helpful staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked as described and cured weak signal upstairs. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great performance and fast speeds! Spreads around the house nice also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and extends the internet to all corners of our 2000 sq ft house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WiFi done !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, easy hook up to their app and provides a nice interface experience

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of issues with traditional wi-fi routers, we decided to switch to this mesh system. I wish we had made the switch sooner. Every single issue we had previously disappeared...slow speeds, buffering while streaming, weak signals, etc. We typically have 2 streaming devices going simultaneously plus phones and have had zero issues since switching to this mesh system. Setup was fairly easy. The hardest part was figuring out the best placement for each router, but even that only added a couple of extra minutes to set up time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mesh, super easy-to-use and set up and the range is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simply excellent if you do not need 6Ghz band

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't rush through setup, take some time to allow room for updates and minor detours. Remember that older devices may not play well or take a bit more time to figure out. Most of the time the wifi password is the issue. Those cations said, this router (pair) is excellent after you get past setup. And setup really should be easy and quick if you have only a few devices that are less than 5 years old. The signal strength is better than I expected and on top of that the wifi signal is very stable. Stable enough to support 4-6 hours of Microsoft Teams video conference calls, all day email with large attachments and OneDrive syncing all day long for work... and that's at the same time as other people are watching streaming services all day long. My internet is only DSL 75Mbps DOWN and 25Mbps UP. These matrix router/wifi pair will not be your bottleneck. My Linksys Velop trio worked well for a few years then [performance declined over time. I've only had the Eeros for a short while but they already outperform the Velops at their peek and the Eeros handle a large number of devices, streams. Great performance and great capacity!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Perfect Mesh Network Solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible upgrade to my home WiFi network. Extended range and increased speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very happy after 1-1/2 months with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, all app-based, and increased speeds and coverage from basement to 2nd story (haven't tried attic yet :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Great product!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great! Easily setup and increased my speedtest by like 5x. Huge upgrade for me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good advice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great customer service at Best Buy and the salesperson recommended this product and it works GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good signal. Set it up at work and range is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ask questions!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! But you need at least 2. Which I did not know until I got it home.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello TanetteB! Thank you for your feedback on the eero 6+ router. I'm glad to hear it's working great for you! You're absolutely right that eero mesh systems are designed to work optimally with multiple units, and I appreciate you sharing this insight for other potential customers. The eero 6+ provides coverage up to 1,500 sq. ft. The layout of your home and the materials used in its construction will determine how many additional units will be needed. If you have questions about optimal placement for your specific home layout or need assistance with network configuration, eero Support is available at (877) 659-2347 7 days a week 6:00 am – 8:00 pm PT. I hope this helps. Have a great day! AmazonDevices

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and wotks great. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Wi-fi coverage

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly improved a dead spot in my two story home. Easy set up. Worth the hype!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things were easy to set up and work great! I was a little skeptical when they didn't have protruding antennas but the coverage is better than my old router with monster antennas. I even notice a big difference in the feed from some of my most distant outdoor cameras. The app is pretty good and does allow some more advanced features like port forwarding. I've yet to try out the ad blocker and parental controls but am excited to try them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mesh for Dummies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of pre-store research and window shopping for a mesh wi-fi system. I wanted an easy user setup, the ability to connect via ethernet cord for some older devices, and a stable connection throughout my home, Eero has provided beautifully. It's perfectly designed for simple integration onto your current network. Being able to assign any hub as the gateway was a particularly brilliant move. And bonus! No big-brother-is-listening style speaker to deal with. I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mesh coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great coverage over the house. We needed multiple nodes to connect. Having Eero makes it easy to move from one spot to another without having to switch from extender to extender. Another great thing is that I can hide the cable modem in a cabinet and have only the Eero home base showing, so it allows that minimalist style. The only down side I have found is if you want to replace an Eero node its not easy to replace and join the new node.

    I would recommend this to a friend