Customer Ratings & Reviews
- Model:
- R010111
- SKU:
- 12559112
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the product's ease of use, overall performance, speed, and improved Wi-Fi coverage, range, and signal strength, along with its easy setup. The system effectively addresses common issues such as buffering, lag, and dead spots, significantly enhancing the user experience. However, some customers have expressed concerns regarding its compatibility with certain new devices and its price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Easy peasy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great! Easy set up, used my old wi-fi name and password and everything reconnected. No issues for 3 months!
I would recommend this to a friend - Pros mentioned:Ease of use
Flawless and fast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set-up and the app is also simple to use!
I would recommend this to a friend - Pros mentioned:Ease of use
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous product! Easy to set up and works perfectly. In addition, no dead spots and excellent WiFi range. I have installed three different systems over the past month.
I would recommend this to a friend - Pros mentioned:Setup
Best purchase ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more dead spots in the house. These were very easy to set up. I cannot believe I waited so long to get these!
I would recommend this to a friend - Pros mentioned:Ease of use
Great WiFi Mesh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would highly recommend. Very easy to set up, install, and connect.
I would recommend this to a friend Eero 6+ Low config visibility and ability
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a pair of Eero 6+ APs purchased from Best Buy. Both are wired in to gig Ethernet ports; not using the wireless mesh feature as they can't see each other over WiFi that well. They came highly recommended to me. Because of not using mesh, I had to call Eero support to get them set up. Support was good and we got them working quickly. I've since found that the visibility into AP configuration and the ability to configure parameters is virtually nonexistent. The iPhone app interface gives basic visibility. I cannot manually set channels, cannot change 2.4 MHz from wide bandwidth to standard bandwidth. I have a Chromebook that typically takes three tried to finally connect to WiFi when opening up (which is why I want to try standard channel width). Recently (nearly a year after purchase) they have appeared to start having more connection problems. A wired PC plugged into the same switch as one Eero can ping my DSL router, but a wireless PC only a few feet away from that Eero cannot ping it, even though the white status light on the Eero is on, and the app says online. Run a health check on the Eero and it finally starts passing traffic. I'm more used to enterprise-level WiFi with better troubleshooting, monitoring and configuration tools. For a mindless WiFi setup, it'd be OK if I hadn't started getting these connectivity issues, but as it is I think I'll start considering another product.
No, I would not recommend this to a friendMuch better than a standard wifi extender
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extends the network through the entire building. You can also have a hard connection with each node, no need fore wireless adapters!
I would recommend this to a friend- Pros mentioned:Speed
regret waiting so long to buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instant improvement in internet coverage and speed around the house. I truly regret waiting so long to purchase this .. I considered Orbi but this is better value for the money.
I would recommend this to a friend - Pros mentioned:Ease of use
Best mesh network
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] User friendly app, easy to install if you can tell the difference between a modem and router. If you have a combo, just make a bridge so it serves as a modem only.
I would recommend this to a friend Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solved all our dead spot problems and backyard covered now. Like setting up kids network that shuts down when scheduled.
I would recommend this to a friendReliable WiFi coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great range and signal strength and looks sleek
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly and easy to set up and works as advertised
I would recommend this to a friend Just okay
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. I’m having issue with latency and calls dropping one on Wi-Fi calling. Their support has tried to troubleshoot, but so far no solutions.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello AmandaT! Thank you for your feedback on the eero 6+ (1-pack). I'm sorry to hear you're experiencing latency issues and dropped calls with WiFi calling, and I understand how frustrating this must be, especially when support hasn't yet resolved the problem. WiFi calling requires consistent, stable connectivity with minimal latency and packet loss, so issues in this area can significantly impact call quality. Here are comprehensive troubleshooting strategies specifically targeting WiFi calling performance that may help resolve your connectivity challenges: 1. Ensure your phone is positioned relatively close to the eero unit when making WiFi calls, as distance and obstacles can affect signal quality. Check that your phone's WiFi calling feature is properly configured in your device settings and that your carrier supports WiFi calling on your plan. Verify that your phone is connecting to the 5GHz band when near the eero for better performance, though the eero handles this automatically through band steering. 2. If multiple devices are streaming, downloading, or using bandwidth-intensive applications simultaneously, this can cause latency spikes and dropped connections. Try making calls during periods of lower network activity to determine if congestion is contributing to the issue. Monitor which devices are connected through the eero app and consider temporarily disconnecting non-essential devices during important calls. 3. Restart your eero 6+ by unplugging it for 30 seconds, then plugging it back in. This can resolve temporary connectivity issues. Ensure your eero is running the latest firmware through the eero app, as updates often include performance improvements and bug fixes. Try forgetting and reconnecting to your WiFi network on your phone to establish a fresh connection. Check if other devices experience similar connectivity issues to determine if the problem is device-specific or network-wide. 4. Some carriers have specific requirements or settings for optimal WiFi calling performance. Check with your mobile carrier to ensure there are no account-level restrictions or configuration requirements. Verify that your phone's software is up to date, as carrier updates often include improvements to WiFi calling functionality. Should the issue continue, reach out to eero support and provide details about when the drops occur (time of day, specific locations in your home, during high network usage, etc.). This information will help them diagnose whether the issue is related to network configuration, coverage limitations, or potentially a hardware concern that might warrant a replacement. I hope these suggestions help improve your WiFi calling experience. Thank you for sharing your feedback and for your patience as you work toward a resolution!
Great Wi-fi system that runs a little hot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Wi-Fi coverage. Super simple set-up. The app even guides you on where to place each of the devices for the best coverage. The only down side is that the units seem to run hot, which would indicate that they are drawing a decent amount of power and are not super efficient.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi KatoGuy. Thank you for providing feedback about your experience with the eero 6+ system. The eero 6+ routers consume 4.5W of power. eeros are expected to get warm when they’re turned on and operating. Touching your running eero may feel comparable to touching the bottom of a laptop that’s been sitting on your lap and in use for an extended period of time. To ensure your eero is operating at an optimal temperature, please: 1. Place your eeros out in the open. 2. Don’t cover your eeros with other objects. 3. Avoid placing your eeros near excessive heat or direct sunlight.4. Avoid placing your eeros on soft surfaces. 5. Use the power adapter that came with your eero.
- Pros mentioned:Wi-fi coverage
TV works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was having trouble with reception, and decided to go with a mesh system to insure good reception in the whole house. Used Best Buy Geek squad for set and it works great
I would recommend this to a friend - Pros mentioned:Ease of use
Highly recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mesh system, I purchased this and quickly upgraded for a higher gigabyte output.. Love the ease of the system and the sense of security it comes along with in the applications.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice Mesh System
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these they work very well. I have almost 75 smart home devices and they do the job. The free install with TotalTech is now gone. So is the best program.
I would recommend this to a friend - Pros mentioned:Wi-fi coverage
Erro Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coverage is great, no dead spots in the house, it even covers out side on the patio and driveway. Easy installation.
I would recommend this to a friend - Pros mentioned:Wi-fi coverage
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been wonderfully working! Geek Squad setup my wifi with this devices for TVs that there are 2 different places and its kind of far each other.
I would recommend this to a friend - Pros mentioned:Ease of use
Very good router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up is easy. Connects with devices across my house without difficulty. As expected, the speed does drop off the greater the distance and the number of walls in between.
I would recommend this to a friend