Customer Ratings & Reviews
- Model:
- N010111
- SKU:
- 6433416
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, extensive Wi-Fi coverage, and strong performance of the 6 AX1800 Dual-Band Mesh Wi-Fi 6 Router. Many appreciate the router's range and straightforward setup process, with positive feedback also highlighting the consistently good signal strength and compact size. The product's ease of use and reliable performance are frequently praised.
This summary was generated by AI based on customer reviews.
Not worth it due to poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work right out of the box, needed to call. Was told to call my ISP…returned immediately.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Margaret. Thank you for your feedback on the eero 6 Dual-band Mesh Wi-Fi 6 Router. I'm sorry to hear the device didn't work right out of the box and that your experience with customer support was disappointing. It's frustrating when a new product fails to function properly from the start, and being directed to contact your ISP rather than receiving direct troubleshooting assistance only adds to that frustration. Here are some common setup troubleshooting steps that can resolve initial connectivity issues with eero devices: ensure your modem is powered on and connected properly, restart both your modem and eero by unplugging them for 30 seconds, verify you're using the latest version of the eero app during setup, and confirm your internet service is active with your ISP. If you continue experiencing issues or need assistance with any Amazon products, Amazon Customer Support is available 24/7 at 1-888-280-4331. Thank you for sharing your feedback and have a great day.
Returned item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item. Never used. The item it would have replaced started working.
I would recommend this to a friendWiFi support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This helped my modem bring out the best WiFi. I highly suggest
I would recommend this to a friendUnable to Use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter's dorm and it was not compatible with what was available in her dorm. It was too late to return it but I am looking to see if we can use in somewhere else in the home.
I would recommend this to a friendExpanding my units
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to the three units already purchased.
I would recommend this to a friendBetty
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great can give good quality for extra wi-fi .
I would recommend this to a friendCool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t purchase but it looks cool. Just getting the points
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and makes the Wi-Fi perfect around the house. Would definitely recommend this.
I would recommend this to a friendEero
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has certainly made my home far more wireless friendly
I would recommend this to a friendNice buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good combo with other eero device, good quality
I would recommend this to a friendIt's fine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An okay router for an okay price. It's replacing my 6 year old Apple Time Capsule and it's...not quite as good. The app is helpful. However, if you have a lot of "smart" devices that use the 2.4GHZ spectrum, this router isn't very reliable. I have smart switches and pet cams that work one day and not the next. Was never an issue until I got this.
No, I would not recommend this to a friendThe best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s The best my internet is way better than before
I would recommend this to a friendMr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok ! Not the best how we expected but definitely recommend
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get this to go along with TMOBILE modem for my smart garage to work. It made all the difference. Too bad I couldn't get an adjustment when it went on sale.
I would recommend this to a friendeero Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still didn't get the full reach that we needed, but it did improve the reach.
I would recommend this to a friend- Pros mentioned:Speed
Amazing, when it wants to work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it isn’t overheating and shutting itself off, it’s an amazing router. We pay for 25 down from Xfinity, and when I do a speed test with this it goes up to 30 sometimes. But I’ve had to exchange it twice, the first one refused to update and was stuck offline, the 2nd one at least 3 times a day now shuts itself off.
No, I would not recommend this to a friend Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the strongest signal but does what it should. Great support.
I would recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for what I thought I needed but isn’t needed for smaller houses
I would recommend this to a friendEero mesh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mesh system addition, can be added to any eero generation.
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has definitely helped with our poor internet strength.
I would recommend this to a friend