Customer Ratings & Reviews

I was having trouble with my TV picture freezing or breaking up. I was told by a Geek Squad member that I needed a newer router and he recommended Eero 2-Pak. So I had them install it and, Voila! My viewing problems vanished. Thank you Best Buy!!

The products are good but I could not get an earlier date for delivery

Eero is a great tool for providing consistent wifi throughout your house without ever having to change passwords like an extender requires. Super easy to set up and can be spread out quite far. Highly recommend.

My home is 4,000 square feet, so we were in desperate need of help with our wifi. Thank goodness this item was suggested by one of your techs that came out to our home to evaluate things! We have awesome internet speed now and I am so thankful.

Great wi-fi and with two ate able to have excellent internet both upstairs and down in finished basement!

Updated our old eero router. Non-obtrusive size. Easy to install. Did experience a glitch finishing the set-up but customer service was excellent. Able to use the old router to extend the range.

i like this product. i have been using it for 3-4 years and haven't had a problem with it, i would tell my friends about it and let them know what a good product this is and i would replace it with or upgrade to another eero product

I have two large aquariums one 75 gal and one 240 gal. I have had a couple equipment malfunctions and needed something to help with an early warning. Set up was extremely easy. I have not had any issues so I can speak on how accurate these work but I'm praying I never have to fine out.

Fabulous product! Easy to set up and works perfectly. In addition, no dead spots and excellent WiFi range. I have installed three different systems over the past month.

Very pleased. Placed them throughout our 1800 square foot house and have had no problems. Normally clocking around 100 to 170 mbps which is what we pay for. No connectivity issues at all and very easy setup.

It's been wonderfully working! Geek Squad setup my wifi with this devices for TVs that there are 2 different places and its kind of far each other.

So far so good. Wifi is working fine, upstairs and downstairs

We had recently upgraded our internet from 100 mbps to 500 mpbs and the speeds in my room was only 50 so i bought this and now i get around 300 which i think is a lot better since i have thick walls and the house is old

This was a great item for extending WiFi in my home!

Love these they work very well. I have almost 75 smart home devices and they do the job. The free install with TotalTech is now gone. So is the best program.

Replaced cable router with these. Small, discreet, has improved wifi signal throughout home compared to router provided by the cable company.

Excellent product. Easy installation. Works very well with my existing router and enhanced the wifi access to areas that were previously a blind spot

I had a higher expectation for this product. Pat still does the job.

I have a pair of Eero 6+ APs purchased from Best Buy. Both are wired in to gig Ethernet ports; not using the wireless mesh feature as they can't see each other over WiFi that well. They came highly recommended to me. Because of not using mesh, I had to call Eero support to get them set up. Support was good and we got them working quickly. I've since found that the visibility into AP configuration and the ability to configure parameters is virtually nonexistent. The iPhone app interface gives basic visibility. I cannot manually set channels, cannot change 2.4 MHz from wide bandwidth to standard bandwidth. I have a Chromebook that typically takes three tried to finally connect to WiFi when opening up (which is why I want to try standard channel width). Recently (nearly a year after purchase) they have appeared to start having more connection problems. A wired PC plugged into the same switch as one Eero can ping my DSL router, but a wireless PC only a few feet away from that Eero cannot ping it, even though the white status light on the Eero is on, and the app says online. Run a health check on the Eero and it finally starts passing traffic. I'm more used to enterprise-level WiFi with better troubleshooting, monitoring and configuration tools. For a mindless WiFi setup, it'd be OK if I hadn't started getting these connectivity issues, but as it is I think I'll start considering another product.

the very best wifi device I ever saw and best buy is the best shop in us. You folks should buy only at best buy very good personal