Customer Ratings & Reviews
- Model:
- R010211
- SKU:
- 10104032
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Just what I needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Performance is top notch. It tripled my internet download speeds and quadrupled my upload speed. Happy as can be with these!
I would recommend this to a friendChanged my work day!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since I used this, it really helped me stay connected, and this is important because I work from home. It was really easy to install too.
I would recommend this to a friendgood value - super easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fair price. better than others? I don't know. Still learning on it.
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good,I purchased the three pack,and I have Wi-Fi all over my home with no issues and I can get Wi-Fi everywhere outside my home
I would recommend this to a friendMs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great support staff who will help you at every step
I would recommend this to a friendcustomer service sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot use where I live.So it sits in the box, wasted money
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Cutcable. Thank you for your feedback on the eero 6+ system. I'm sorry that you haven't been able to use the system in your area. eero has been tested for compatibility with most major Internet Service Providers (ISPs) in the United States, Canada, UK, EU (France, Germany, Italy & Spain), Japan, and Australia. As long as you can connect your gateway eero to a modem or upstream device with an Ethernet cable, you should be able to set up and use eero. Please reach out directly to eero customer support at (877) 659-2347, they can assist you with the setup process. Have a great day!
Not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It always disconnects from the WiFi then my computer looses internet. It will take a bit to reconnect after I have to unplug it and re plug it in.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Anonymous. Thank you for providing feedback on your experience with the eero 6+ system. I'm sorry to hear about the connection drops. I understand hoe frustrating it is to randomly loose internet signal. Here are some troubleshooting steps that may remedy your issue: 1. If you're noticing signal drops on a particular eero node, power cycle your eero. If the signal drops on all eeros on the network, power cycle all of your eeros. You'll do this by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. 2. Unplug the power cable from your modem, wait 30 seconds, then plug it back in. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
NO LOOKING BACK WITH NETGEAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work as well as I'd like it to work, needed more cable connections, I like hard lining my Internet, so I went back to a Netgear RAX500
No, I would not recommend this to a friendnot bad, but not enough coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed more than 4500 sq ft of coverage so bought the 6 pro instead
No, I would not recommend this to a friendGreat Mesh System for Home Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for use at home or for a home office. Supports Gigabyte speeds. Has great range and excellent coverage around the house.
I would recommend this to a friendJust okay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not as good as what was described to me. The signal is there, but buffers a lot. It is annoying when watching a show or movie.
No, I would not recommend this to a friendBasura
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t help at all. Waste of money Verizon tech said these would help. They didn’t.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi MikeW,
Thanks for taking the time to share your experience with the eero 6+ system. I'm sorry to hear it didn't resolve your connectivity issues as expected.
Wi-Fi mesh systems can be incredibly effective, but their performance depends heavily on factors like your home's layout, the type of internet service issues you're experiencing, and proper placement of the nodes. If a Verizon tech recommended these specifically for your situation but you're not seeing improvement, there may be underlying issues with your internet service itself, modem compatibility, or the mesh system may need configuration adjustments to work optimally with your setup.
I'd recommend reaching out to eero's support team at 1-877-659-2347 or through the eero app - they can walk you through placement optimization and troubleshooting steps that might make a significant difference. Sometimes repositioning the nodes or adjusting settings can transform performance.
If the system truly isn't compatible with your specific setup or service needs, eero support can also help determine if there's a better solution for your situation.
Thanks again for sharing your honest feedback with the Best Buy community.
Set up difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, extended my WiFi to area with poor reception. I had to call for support twice during setup and their customer service team was less than knowledgeable and helpful.
I would recommend this to a friendWorks well..!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very user friendly, simple setup and functions really well. Highly recommended..! Great price too with Best Buy..
I would recommend this to a friendRouter Did Not Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router never completed setup. I've setup more routers than I can count and this one wouldn't finish setup. After an hour on the phone with Eero Tech Support, they blamed the ISP for blocking access to an unrecognized router Mac Address after which I plugged in several old routers and they immediately connected to the Internet. This product was returned.
No, I would not recommend this to a friendAllowed signal to back porch, through house wall.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This allowed me to get a much stronger signal on our back porch. Our television doesn't slow down like it once did.
I would recommend this to a friendGreat router
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the best router I have ever owned. It’s not like I’ve owned that many but of the 3 or 4 this is the best.
I would recommend this to a friendNot too fast but easy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as fast as Linksys. I returned it and purchased a Linksys mesh system. It is twice the speed.
No, I would not recommend this to a friendEeros web connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for elimination of dead spots in the house. House is 2100 square feet and have two eeros in use.
I would recommend this to a friendSo far, so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good — this Eero mesh Wi-Fi system seems to have solved our “buffering” issue. Stay tuned ….
I would recommend this to a friend