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Customer reviews

Rating 4.7 out of 5 stars with 3167 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,167 reviews
  • Rated 5 out of 5 stars

    Mesh Yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is so easy to use. Using one frequency, the signal is easy to find and doesn’t change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect solution to my router problems.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech squad come out to fix my links's router and said it had to be replaced. They showed my the eero 6+ system which looked nice. They installed it for me and it has been working perfectly ever since. The software is easy to use and overall I am very happy with my new router system, and with the service that the geek squad provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and excellent range for my Wi-Fi signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero 6+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero 6+ was easy-to-install/setup. It definitely improved weak spots in and around my home. No wifi drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstandind system!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding system! Replaced old clunker with sleek new addition. Increased area of coverage immensely and signal strength at 100% at all locations. Suggestion: have Geek squad do the install, they know what they are doing and the cross over was simple because they are on top of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I have a newly home and had been unsuccessful with my internet reach in my home office. I purchase some other internet extenders that where no help. Until Austin from Geek Squad referred me to these eero’s and now I can comfortably work in my home office and able to get great internet connection to all my devices. I’m so happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi everywhere

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great - Easy to install - Might get for work too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work as it should. Complete waste!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Uninterrupted internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new routers seem to be working perfectly as described to me by the Geek technician who recommended I replace my old router with this group of 3, placed strategically around my house. Although it might be a good idea for me to change internet servers, I am quite positive that will not negatively impact my internet service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these little pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these little pods. Made a considerable difference in my wifi signal strength. Strong, smooth, and reliable. I liked them so much I purchased an additional set and arranged them all over the house. Probably overkill but got the 2nd set so cheap couldn't resist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. works like a dream I may add another unit, but that's easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Camra/Home Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment works great!!! The first day the Geek Squad installed my equipment it helped me find a lost dog and was able to return him to his owners. Wish I had purchased these equipments much soon. Absolutely Love them and its very easy to use by my phone. Ty again Best Buy Team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy Internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install! Much faster internet, amazing difference!!! Excellent recommendation for a router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    garage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eeros work great; would recommend to everyone!! Try soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated old WiFi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geeks out because old system was dropping outdated connection. It was determined to be time for new router. GS installed system and has worked perfectly ever since covering two HP desktops, two Apple laptops, and two iPads. Works great for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After discussion with a family member who used eero in their home. Their coverage within their home is great and so i decided to purchase the 3 pack. Setup was easy and the coverage in my home improved dramatically. These items are well worth the price paid and I would highly recommend them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Life changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices are such a life changer! The set up was easy although placements can be a bit trickery and frustrating. None of the less it fixed our issues of the wifi being weak on the second floor/certain rooms. Definitely worth the investment no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this nest router system. Very easy to set up compared to the previous “nighthawk” I had to return. Best Buy staff was also very helpful in steering me towards this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reset Button!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve just set up the network and share my immediate “lessons learned”. These stations are rather easy to initiate and to use unless, as happened to me, the installation app “hangs” on the “registering” step (more than once). I was able to reach Customer Support quickly and they were helpful though not until I had to clamber in an out of the space where my wiring is hidden from view. The fix was the Reset Button, which does not seem to be mentioned in any eero resource and is not easy to find (rice grain sized, in the middle of the underside). From then on it was smooth sailing (except that I had to overcome my exasperation). I measured WiFi strength and speed both of which were acceptable. The “dead” zone I had been trying to resolve for months was gone. Yay! Even if you enter the old network’s credentials, it’s imperative to check/re-enter the password on devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EERO System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This EERO system works great! We've had no problems at all! The Internet is fast, & my university Zoom classes are operating just fine! Thank you, Geek Squad! Joey is the BEST service rep!

    I would recommend this to a friend