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Customer reviews

Rating 4.7 out of 5 stars with 3161 reviews

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  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,161 reviews
  • Rated 3 out of 5 stars

    Mixed blessings...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ones that work, work great. One of the three didn't work when it came out of the box. For some reason, Best Buy doesn't support this item and dealing with Amazon has been a hassle. I'd recommend the item, but not buying it from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect set of devices. The utility and connection is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average not impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a small townhouse and still having issues it helped out as to having another ethernet connection separate from the router but not an impressive improvement

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Disappointed. Thank you for providing feedback about your experience with the eero 6+ system. I'm sorry to hear that you're still having wifi issues. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Where you place your eeros will depend on the layout of your home and the materials used in its construction. For example, walls of brick, stone, and metal will be hard for your WiFi to penetrate. You might have to experiment with the location of your eeros for optimal performance. Here are some tips to follow: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877)659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 4 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Internet seems to be working much better all around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and great!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this about 6 months now. Worth literally every freaking cent I spent on it. This thing is amazing. We never have connection issues. This thing is definitely worth the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS Solve The Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sixto & Cesar worked on this, and they were super A+++. We were having problems getting a reliable WIFI signal to our printer and the Eero system was the solution. They did all the setup and explained what they were doing and what to expect in performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wonderful. I work remotely and a rock-solid internet connection is crucial to my day-to-day operations. These provide a reliable, strong connection and they’re super unobtrusive to boot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to use decent monitoring features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has been good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these for several weeks and have really had no issues. It felt like it took a day or two for the network to "settle in" and get consistency in the connection. I don't have any dead spots in the house. I have had only a handful of times where the connection seems to struggle or just stop but that has not been detrimental to my use. I do work from home so I'm on the network all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fast delivery thanks best buy great costumer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was getting kicked off Zoom meetings before but no issues at all since adding the Eero. We also have almost no lag time on our Ring cameras now. Very pleased. We had Best Buy come out to install using our total tech protection plan which made install super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Completely eliminated the dead zone areas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision to upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy stepup. All my devices are no longer dropping or needing the router restarted. Streaming shows or movies no longer seeing screen degrading and no issues sl far eith gaming. I wish I had done this sooner. The best part is all my outdoor smart switches are no working the way they should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurrah, it did the deal and I am reconnected as should be. Techie was cool and did his job professionally and made sure I understood how to use or ask questions if problems arose. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, mesh systems tend to solve any type of issues with coverage. Though, keep in mind, speed is determined by quality of connection and modem over your router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good with one caviot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a total of 5 units the system does a very good job of extending coverage between 2 houses. BUT it does not provide simple access control for Apple Iphones and Ipads because of Apple's security feature that randomly changes their MAC address. You have to turn off this feasture for the home network on each device, separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh router works great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because I have a ranch style house with the office on one end and a unattached workshop at the other end. A normal wireless router was having a hard time sending the signal from the office to the workshop. This mesh router did the trick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eero 6 plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mesh network. I got strong WiFi connections throughout the house after installing eero. Good customer service for help with setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Mesh WiFi Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mesh network. Has fixed the problems we had with Sonos, Roku, and various dead spots in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EERO Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well. I have great internet coverage all over the home. The placement of the wired Eero is crucial to making the complete coverage but as long as you follow the recommended guidelines, the mesh network works very well.

    I would recommend this to a friend